Marriott Sacramento Rancho Cordova

Stayed here overnight because it was the same location as a Celebration of Life event I attended. This looks like an older Marriott location from the outside. Inside the lobby area was clean and slightly more updated.
Check in was a breeze! I was quickly helped by a friendly person at the Elite counter and got a large room with a king bed in a higher floor. The room was more than what I expected given the price.
The bathroom was clean and a decent size though the shower pressure was not that great. The bed was comfortable, clean, and had more than enough pillows. I also liked the fact I didn’t have to contend with a useless, dusty, bed cover. Instead there was a white comforter that looked freshly laundered. I even had a small convenience refrigerator, comfy-​looking lounge chair, desk, vanity, and large TV.
My only complaint (minor) is that the walls were a bit thin. I am a light sleeper and woke up in the middle of the night due to the sound of someone snoring next door. While the sound was muffled, it lasted for hours and kept me up. I can only imagine just how loud the snoring sounded in the same room!
The Celebration of Life event, also held at the hotel was great. Service was friendly and efficient. The food was also pretty good! I especially enjoyed their coconut cake with raspberry filling. It was surprisingly light, not too sweet, and perfect with coffee.
This location also has a Starbucks onsite (opens at 6a but closes early) and ample free self parking outside.

The staff is incredibly friendly and accommodating. I’ve stayed here several times, and it’s always been an excellent visit!

My wife and I are long time Marriott Silver members, and I am very disappointed tonight in your room I reserved for my wife and two girls at Sacramento Marriott Rancho Cordova. Additionally, your Customer Care person XXXX XXXXX who is in Omaha, Nebraska came across in a very uncompassionate disconcerting manner.
Even though you did eventually provide a rollaway bed without the surcharge, you mislead my wife and me when we made the reservation. I made reservations for two double beds for my wife, and two girls but your reservation person said we can book a king and a roll away for $ 99. Then when my wife checked in tonight, you wanted to upcharge for $ 15 for the roll away. Over the years, I have always had good service with your hotel but not this evening.
Additionally, on the internet tonight, you can still reserve a room for two children and one adult for $ 99. I think you are misleading the public.
After a search on the internet, there are much better values in the area. Tomorrow night, I will find a new hotel for my wife and girls, and though we will still stay at Marriott Hotels in the future, I will shop around a bit more and compare hotels and values and not be as loyal to your brand.
The hotel is not one star (maybe two or three), but when they mislead the consumer, I lose all confidence in the organization, and they deserve a one-​star rating for lack of integrity.

We will be making trips to this area for the next few months and chose this hotel for our last stay. It’s close to where we will be taking care of some family business.
We were tired, and just wanted to get to our room and get ready for an event. Got our stuff all the way to our room and started to unpack. And realized someone had smoked in this room. I thought they must have smoking rooms and they didn’t pick up non-​smoking from our loyalty program info.
Gather stuff again (this was a holiday travel, we were tired), get key to new room. I also asked why we were put in a smoking room, I was told the entire hotel was NON-​smoking. Hmmm. Well someone definitely had smoked in the first room, gross.
Take our stuff to that room to find out the key didn’t work. They needed to give us a different type of key. Got new key, once we actually get in, the room was ok.
I don’t think we’ll be staying at this location again.

Please be very careful in choosing this hotel for your stay. The property is not a safe one.
I chose to stay here to save myself an hour and a half drive from my home in Vacaville to a morning appointment in Placerville. Turned out to be a bad decision. During the night my car was broken into and my set of golf clubs was stolen.
Needless to say, I do not have a high opinion for the safety of this hotel. I cannot express how disappointed and discouraged I am feeling today.
If I can make a suggestion… Folsom is about 15 minutes away with lots of hotels. If stayed in Folsom many times without incident.

We took advantage of a free hotel room that hubby had on Halloween. Worked out perfectly because Unilocal had a party going on that evening down the street, at the Cordova Casino.
It had been years since I’ve come here. What a fantastic re model! It used to be the Sheraton, didn’t really take notice back then. But now, I was impressed with the beautifully decorated lobby and main entrance. Starbucks café and Formaggio restaurant on the main floor. Upon check in, our friendly agent informed us that they provide a free shuttle service within a five mile radius. We informed her that we had an event and she told us to call the front desk and they would have a shuttle take us there, free of charge! We had planned on taking a taxi or another ride service, but this worked out great! We were picked up and dropped off to and from the party. The shuttle driver, dressed as Captain Kirk, was our driver. Very courteous, friendly and professional!
We checked in to our room and it was perfect size for just a one night stay. The king bed was comfy and liked the fact that there was a mini fridge without having to request one.
Overall, I’d highly recommend staying here. We had a great night sleep in the comfy bed. Loved the shuttle service and convenient local, right off the highway. Great room service, beautiful pool and patio area. Also fantastic room service, that didn’t rob you blind!

Not a fan of this location. It was off the beaten path. Further from I-​5 than we had expected. Not a family friendly location. We wish we would have stayed at a Courtyard or Springhill Suites instead.
RE: Cosmin’s response, here is more specifics. We enjoyed our stays at courtyard and Springhill suites more because, the rooms were cleaner, the rooms were more up to date, the beds were more comfortable (firm but at the same time fluffy) and don’t shake the person sleeping with you when you get in and out of bed. The staff were more helpful, and friendly.

Stayed a Friday night and all of the upper floors including the concierge levels were occupied — football team visiting from Northern Arizona to play UCD. My Gold level membership got my wife and me free buffet breakfast for two in the Formaggio Restaurant since the concierge lounge was closed for the weekend.
The lobby is nice and modern while the room that we had could stand for some modernization. Our King bed was saggy in spots and the night lamps were the old turn off the light by a twist of the knob near the bulb. Gotta stretch from the bed to turn off the light versus hitting a button at the base of the lamp like other Marriotts. Man the night lights are old.
Well, back to the buffet breakfast. The hostess sat us promptly, however not one waitress came by to say anything about the buffet or to bring us coffee. We grabbed our own half pot of coffee from the counter and later asked the hostess for a new pot. Someone did come by later to grab the buffet coupon and asked if the buffet was ok however to late by then since they did not greet us when we sat down. Not good. I have to give kudos to the omelette cook who was nice and polite and did a great job at handling the breakfast demands of the entire restaurant.

Super nice and clean place. Great AAA discounted rates! Came here for a wedding and the staff and catering was awesome. Fantastic food! My room was large and spacious and clean. Loved it. Minus 1 star for lack of bell hop service that was effective. Waited over 5 minutes then decided to take up own stuff as I didn’t want to wait. Need more bell service attendants.

Was very impressed at how quickly the staff was able to respond to my complaints. Got a phone call from the front desk soon after posting my initial review and they were able to better accommodate my request as best as they could. I wish I took down the name of the lady that helped me – she was very sweet and kind and I’m sorry if I got her a little flustered! She did a very good job taking care of me and my party.
Housekeeping was phenomenal. Lots of extra towels and toiletries and they even left chocolate mints on my pillow and nightstand.
Knowing now that the concierge isn’t open on the weekends, I most likely will not stay here on the weekends but definitely will consider coming during the week for both business and pleasure. Great job Marriott, you were able to turn this one around.

This is a brand new beautiful hotel. Loved the rooms so much that extended the stay. It is centrally located and close to train and airport. Plenty of parking but its a maze as there are small and large spots intermixed. Food at the 10 the floor complementary.
Beds are awesome superb comfort. Superb service.

I sit in the lounge each day before work and today I took a little longer than usual in the restroom and all of a sudden a MAN in the LADIES bathroom knocks urgently on the door and keeps asking if I am okay after I said I was fine and insisted he was doing a «wellness check». Seriously? The women that obviously called him in never even bothered to knock on the door before bringing a guy into the bathroom like I was dead or something. Serious privacy issue. Ugh. Another thing I hate about this place is that the hospitality people pester you like used salesmen everywhere you go.

Generally the property is pretty nice — good service, nice exterior, nice pool, free parking. We got an upgrade which is nice. Problem is that the suite had at least 5 obvious maintenance issues. First, two of the doorknobs were barely functional. Then, the ceiling light had the cover plate hanging loose from the ceiling. Also, the light was burned out near the TV. Finally, the carpet was apparently very dirty. Our two year old had white socks on, which were dirty within 10 minutes of walking around.
Not sure if the other rooms are like this, but this left a sour taste.

Haven’t stayed here before, but I must say it was pretty decent, had a nice Starbucks, good bar area and pool. The front desk was very nice, had some really good fruit infused water.
The rooms weren’t too bad either, only downfall would really be that it took about 5 minutes everytime I tried to get into my room. The door stuck so bad that I had to use my foot to kick it down. Other than that, the bed was pretty comfy.
The bar was good, the drinks not too expensive, staff was nice as well.
Really glad the hotel didn’t have parking we had to pay for, it was free for all, no dealing with that hassle.
Overall, I wouldn’t mind staying here again.

From bad to worse. This hotel has become really unacceptable for business travel. Writing this review at nearly midnight as a very loud and obnoxious pool party continues on and on. Really needed a good night of sleep… should have chosen a Holiday Inn or Motel 6 I guess.
Very annoyed at front desk.
My suggestion: book elsewhere.

Staying at a marriott is always very nice, the same is here. Great service nice hotel free parking nice heated pool and spa they even upgraded us to a suite.
The breakfast buffet is no were near a buffet. You have more choices at the best western contenental breakfast. You have 1 choice omelet or waffel. Then fruit and meat and potatoes.
Where is the oatmeal? Biscuits and gravy maybe? No gluten free options besides omelet.
And they only had orange juice! No apple or grapefruit juice. And the juice was a terrible from concentrate orange juice that had a terrible aftertaste.
Please fix your breakfast.

This is a fairly nice hotel. The rooms are a decent size and the beds are comfortable. I have stayed at this location 4 different times so far and I’m sure there will be more to come. The staff is very friendly so no complaints there. The only issue that I have had was that I asked for a wake up call at 6:30am yesterday morning and they never called. Thank goodness I heard my cell phone alarm so I wasn’t late showing up at the office.

Bottom line: too good to be true, avoid.
Spent a Friday night here with my husband and I regret ever stepping foot onto this property. The gym is dirty and when my husband got on an exercise bike, the tv hadn’t been mounted onto the bike properly and it immediately fell onto him as soon as he began to pedal. My husband reported it to the front desk, but wasn’t sure they cared.
When you stay on the weekend, the concierge lounge isn’t open, so I was disappointed as a gold member to not have access to that perk during my stay.
My husband spilled on his clothes but luckily, we thought, they have free laundry. The laundry room is outside by the pool and has two washers, but the washer we used left the clothes soaking wet. Only one dryer was in service and the other was out of order. We put our clothes in the dryer for two cycles and they couldn’t get dry from how wet the washer had left them and ended up packing damp clothes.
When we got back up to our room from the laundry room debacle, the hallway smelled like smoke. We checked out and complained to the front desk about the smoke in the hall and that it was seeping into our room.
Two days after our stay, they email me an updated bill and have charged my marriott credit card an extra $ 250 dollars. I called their front desk who was unable to either explain the fee or transfer me to a manager. The AV tech they transferred me to was nice, but couldn’t do anything more than take down my name and number. So I called the gold customer service number and that customer service representative found someone in accounting that I could talk to who said it was a charge for smoking in the room but she couldn’t do anything except have a manger call me back, which I am awaiting.
The bottom line for me is I wish I had stayed away and am thinking about changing my reservation for next weekend at a different marriott owned property to a different hotel group because I am so disappointed by this experience. Between Marriott, IHG, and Best Western I stay at a lot of hotels a year and this is by far my worst hotel experience.
UPDATE: My husband got through to a manager (male privilege FTW!) who told him that the $ 250 charge was for missing pillows and blankets… Come again?! We didn’t take your pillows and blankets. Also, get your story straight!
UPDATE: $ 250 was credited back to our account

Awwww, the Marriott in beautiful Rancho Cordova, lol… Practically my second home for the past 5+ years or so. Honestly, this Marriott is not the best one I’ve stayed at but it is by FAR the best property in Rancho Cordova. In further detail; this Marriott has every amenity that you can hope for in a hotel, it has great grounds, nice size rooms, a good lobby, decent bar, nice restaurant, a great concierge lounge and a solid pool with a workout room. Can’t really complain about anything other than the fact that it’s located right near a really busy freeway. The service at this location is always pretty solid and they seem to have a ton of experience at what they do. This has the potential to be a 5 star location but loses one star due to the fact that there’s A) no draft beer in the bar and B) sometimes the room keys don’t work… Other than that this is an awesome Marriott. Forgot to mention, there is also a full service Starbucks located inside of the hotel, woohoo!
Pros–
Location
Amenities
Service
Restaurant (formaggio)
Starbucks
Concierge lounge
Gym
Heated pool
Cons–
A bit outdated
Rooms keys
No draft beer in bar

We’ve stayed in Marriott hotels a lot and one thing you can count on is their consistency. Typically no surprises; when you stay at a Marriott, you know what you are getting. The check-​in process was easy, and the staff was very friendly. The room reserved for us happened to be next to the elevator and they asked if that was OK or if we would prefer another room (we opted for the change.)
The hotel was conveniently located for being able to visit family members and get to/​from the airport without any trouble. The room itself was large and well appointed, although it felt a bit dated. With all the electronics people travel with these days, more outlets or a charging station would be a nice amenity, especially since one of the outlets by the wet bar area didn’t work at all.
We dropped our bags off and then left to go meet family for dinner. We got back around 9:30 p.m., unpacked and then pulled down the bedding. Yikes! Surprise! There on the sheets, red drops and smears! Looked like blood! No kidding! (check out the picture). Does blood stay that bright red for long? Ewwww! We called the front desk and housekeeping came up right away. She changed out all of the bedding — which was our expectation. She even said it looked like blood. But then, she said «it looks fresh». What, is she accusing us??? That attitude was not appreciated. Looking back, I think the red was from a felt-​tip marker or something similar, but why didn’t the person making up the room in the first place notice it? Speaks to a lack of paying attention.
I would rate the hotel better had it not been for the housekeeper’s attitude. We did not eat in the restaurant or use any of the facilities. The bed was comfortable and we had no difficulty sleeping.