Fatburger

Picked up a Localflavor coupon a few months back as we wanted to venture out and try new things. Being new to the area and from out of state, we’ve kept an open mind in seeing what California has to offer. Walked in and the place appeared nice for a burger joint. Once we placed our order, I offered our certificate (for S20 worth of food that expires on 8÷26÷16) and was informed by the staff that they were no longer accepting them. Pretty bummed that a company wouldn’t accept their own deals and give no fair warning or other solution to the situation. We ended up not dining there and probably never will. It’s unfortunate as the place looked and smelled pretty good.

This place was really bad. Spent $ 37 on two burger combos. The place was filthy and service was slow. Will not waste my time or money on this place again. The burgers were just OK nothing special. The fries and onion rings were soggy and grease squeezed out of them. So gross!

It took almost a 30 minutes to get a burger and by the time I received it, my food was cold and my lunch break was over.
The service was horrible and another guy that ate lunch with me is puking now.
I will never go back. I used to be a regular but never again.

Stupid fucks… medium rare. I am so sick of these stupid ass kids working in society. They need to exterminate all of them and that would include all three stupid young Hispanic guys… there today. 2−9−16 at 1300 hours.
Note to all three idiots. This hamburger is not medium rare. It’s fucking over cooked… and burnt. Fuck you all and Fat Burger.
Fucking idiots.
This is what America has become… a cess pool of turds.

Top notch customer service from the guy at the register to the manager on duty. The food was great! It’s not a cheap place to eat, but it’s worth the cost. You can find any portion to fill even the biggest appetite.

Favorite burger place near my job! But their costumer service sucks. The only one that speaks English is the cashier guy which makes the line take forever I have also tried ordering over the phone and usually get to work without an order of fries or missing add ons that I got charged extra for. The other day I even called about 20 times because they would answer and hang up and when I finally got someone to answer the guy told me he had just clocked in which makes me wonder why don’t you guys hire more English speakers?

This is the worst Fatburger! The service is horrible! I’ve waited over 35 minutes for a burger and shake. Ended up cancelling my order when I saw they had just started to cook my order when I inquired about how long it would take. It took another 20 minutes for the cashier to figure out how to refund me my money.
There are 3 workers here. And they should all be fired! One older Hispanic lady looks lost and walks like she had no where to go and an abundance of time to get there. The cashier has no customer service skills and could care less that the service is slow.
I see lots of bad reviews about this place. It’s apparent the owner doesn’t care or else they would address these issues.
If these are the issues we see, imagine those we don’t see. I’m sure the health dept would have a field day here.

If i could give zero stars i would!!! I have tried to eat here several times and still haven’t succeeded. They consistently have poor cashiers who don’t know how to work the register. Only one register open at a time and they don’t answer the phone for call ins. If you’re the owner of this location you have lost catering money and regular money because of your poor service. I’ll stick to eating fatburger when I go to LA!

Fat Burger quality is always good. What I don’t like about Fat Burger is the high prices. Plus they really don’t offer many high protein options like lettuce wrapped burgers. They use shredded lettuce. They should have this option. The quality of the meat is excellent.

$ 11.00 for a cheeseburger, fries, and a drink that you can get at In N Out for $ 5.00. The cheeseburger was Ok but this place definitely won’t be something I’ll ever crave.

I never eat here and now I remember why. I came in with my daughters for a quick bite to eat. It was off peak hours and the restaurant had only a couple people in it. There was one person ahead of me at the register. The poor guy couldn’t place his order because the girls kept leaving and doing other things. He finally ordered and then I ordered. The order only took a few minutes to come out but the French fries were cold and they forgot a milkshake. I had to go up to the register to get the milkshake. In the mean time there was no ketchup. I ended up having to ask for BBQ sauce. In addition, the booths weren’t clean and no one seemed to care. We won’t be back here anytime soon.

This review was from earlier this year and never finished/​submitted: We were very excited to go get wings from the fatburger down the street from work but that excitement started to disappear starting from the first phone call. I called to ask for a menu and they directed me to their website. I told the guy person on the phone that there were no wings on the online menu and she told me to just come in then.
I went in and grabbed a menu and then returned to the office so everyone could place their orders. Upon arriving back to Fatburger I was surprised that the menu they gave me was not the menu available in store. the sizes, prices and availability did not match up. Everything on the in store menu board was more expensive and a smaller portion compared to the menu I was given. the manager was rude and got in a verbal altercation with me in regards to my concerns. Apparently asking why the menus were different is very offensive to her.
It took almost an hour to get the 5 orders and then when I received them 3 out of 5 were wrong.
I asked for the franchise or corporate number and no one would give it to me but instead when and got the manager who took a $ 20 out of her pocket and told me we were even. Uhm… ok? what does that even mean?
I told her I would rather have the correct order and she then took my order back and fixed it herself with her bare hands and contaminating everything… but at least the order was correct right?
I was so frustrated. She gave me the order and at this point I was just so done that I took the order and left. I called the office to see what else they wanted from another restaurant since fatburger was terrible. 3 of us had mcdonalds while the other 2 ate the none handled meals. By the end they had wished they got mcdonalds.

The Situation:
Ordered our food online at 11:50AM, website said it would be ready at 12:11 for pick up. We arrive at 12:10 to find that they hadn’t even started making our meal. Customer service was NOT good when that error was brought to their attention. They were not apologetic, sympathetic, or anything. And if I made a mistake on my end of the ordering process, they were not explanatory either, so I was unable to take responsibility for something I may have overlooked.
Finally:
Got to that «whatever it’s fine» point and left after they made our meal about 10 minutes after it was promised (which, by the way, is only an issue because we were on lunch break at work. Otherwise, 10 minutes isn’t too bad).
However:
The food was wrong. They did not make the burgers as we had ordered, so we found a few surprises in each of our sandwiches. Are they even looking at our orders? What are they doing back there? I’ve worked in food service for many years, so I know the struggle, but like… seriously. This is your job. Can you at least get half of it right? Or be nice about your mistakes?
I gave 2 stars:
Because my friend had a good experience once, so I don’t want to completely discredit other employees who may be perfectly capable of performing their job well at this particular location. And the fat fries were bomb. However, I’m not coming back. Nope.

Well, I like the name.
(Just a warning; this review may contain TMI. Too Much Information. Of course, one persons TMI is another persons TLI. Too Little Information. Or, one persons TMI could be another persons JEI. Just Enough Information… a little reference to «Tim and Eric Awesome Show Great Job» there.)
Fatburger is a chain, but I have visited this and only this location twice. Once was coming back from a trip and I ordered a medium as I wasn’t too hungry. BUT, I knew what I had to do on my next visit…
So, when I returned here some months later I immediately ordered their XXXL Burger which, of course, is about 1.5lbs of beef. I also ordered it w/​it egg for two reasons:
1) Burgers tend to taste better w/​an egg
2) YOLO
These burgers are pretty greasy and I can see why they are a popular hangover food, but I just can’t get behind their hype. The burger overall was not seasoned well, in my opinion, and felt sorta «blah» less than halfway through eating it. I haven’t done too many eating challenges so I was a little slowish during the last half but, to quote Jim Gaffigan, «I finished it because I’m an American.» But oh my Lord, I didn’t have a bowel movement for like two days… and that’s when I made the decision that Fatburger’s XXXL was a «been there, done that» type deal.
Again, I see how Fatburger can be popular for one reason or another, but their burgers fly sorta low on my radar. I am personally not a fan and I don’t see myself becoming one. Service here was sufficient and the establishment was clean.
Well, I like the name.

Tried this place three times.
Only because I live in the complex across the street.
Let me abundantly clear. These burgers are horrible.
The meat quality tastes like possibly prison grade. I’ve had, better deployed to combat zones.
I cannot fathom how they make such a disgusting burger.
Burgers are not even difficult to make so… I don’t know. Long story short, you’re better off at Mc Donalds

I must say it would be hard to write an unbiased review due to my history (6 month employment during high school in another location) with this place, so I’m not going to try. As nothing bad happened to me during my experience (no stabbings, robberies, and ketchup was fully stocked) I have to give it a completely satisfactory experience.
The restaurant was reminiscent of many a fatburger carrying it’s «oldies-​ish» theme complete with its own jukebox (although I couldn’t choose a song). The burger was just as good as I remembered and even more sizes and menu items exist now. I got my fat fries extra crispy and my custom Oreo strawberry shake and I thought I died cause if that wasn’t heaven, I don’t think I’d be able to fathom anything bringing any greater pleasure.
I recommend fatburger and this location will suffice as a representative to the chain.

As always the burger was fire, now they serve wings which are pretty good the sauces could use some tweaking.
Only negative about this location the lady cleaning used to same rag to wipe the seat and the table which is a major no no in the industry.

I came here after wanting to try a new place and I was nearby. I got a original fatburger ($ 10.95) which was pretty tasty but I wouldn’t go out of my way to go there. The fries were ok as well; I got the skinny fries instead of the steak but I liked it.
Place is clean and the staff was nice. They take card.

So its my first time here at fat burger. Found it on my Unilocal search for burgers. I was craving a fat juicy burger with some extras to take my taste buds for a spin…
Order:
I got a 2XL with everything on it plus jalapeños and chili and swiss cheese. My girlfriend got a simple cheese burger no pickles. We both made it a combo. Came out to 24 bux.
Taste:
At first the burger was really good (but doesnt everything taste good when your hungry?) I could absolutely not taste the chili… it was like a watered down sauce additive that kinda taste like chili… after taking a couple more bites and fighting the fly (yes there was a fly inside) i realized the burger wuz just ok… nothing great for a 10 dollar burger… could have got a similar outcome from carls jr… i mean atleast carls jr wont have dry buns and they bake them everyday lol… i really wanted to like this place since my buddys rave about it and have stated it was better than five guys (same build your burger type of joint)
My girl liked her burger. fyi
Conclusion:
Will i come back? Probably not…
But try it for yourself my fellow Unilocalerzzz!
Unilocal On!

Zero stars! I don’t know what any of the hoopla is about this place whatsoever! I finally tried a different kind of limited-​time turkey burger & the flavor is nonexistent. Nothing stands out & the particular burger I got wasn’t even hot. It was as if they made it 45 min ago.
I’d rather make a salad at home! It would have a lot more flavor!