Popeyes Chicken & Biscuits

So I’ve been here twice since this last review — decided to give them another chance (or two). Both times they far exceeded my expectations, went through my order as they gave it to me to ensure accuracy, and even gave me as much sauce as I needed! Although I still wouldn’t necessarily call them a «fast food» joint — they definitely move slowly there.

There better chicken places in the area that are also cheaper.
Pros– clean restaurant and the food was hot
Cons– took 20 invites to get food. Chicken strips were very small and overcooked to point of being rubbery. The Mac and cheese is below Kraft out of a box in flavor. I think they water down the cheese sauce to make it last longer had no flavor.
Save your time and money and go anywhere else

They nickel and dime you!
i spend 10 $ on over priced chicken, and they still wanted to charge 50 cents on some sauce. LoL. What a joke.
They didn’t even have the spicy chicken available. I wish i could give zero stars for this place.

slow, nickel and dime you for napkins & condiments (25cent each). Dip only for tender!!! annoying.

Tuesdays. leg and thigh. $ 1.49 that’s all i have to say! :)

If the chicken and sides weren’t so gosh darn tasty and well prepared, I’d probably skip this place. Popeye’s overall dedication to customer service is generally below acceptable standard. In the dozen or so times I’ve been here, they’ve yet to have a dedicated cashier. I understand that is common practice in the fast food industry for cashiers to put orders together, but Popeye cashiers run all over the kitchen putting orders together. Today’s cashier was super efficient in taking and calling the orders. However, in the typical Popeye’s fashion, she couldn’t stay there and take orders from the impatiently growing line of customers. We all had to wait to order. Once ordered though, we got our food rather quickly. The employees do their job well. They are not the problem, it’s a staffing issue. Popeye’s is one working-​employee shy of a giving their customers a pleasant experience.

So I love Popeyes but your telling me I spend almost 30 $ and I can’t get enough dipping sauce and your gonna charge me .25 cents for how many more I need smh prices are already too high now this and rude at the same time sorry rather make my own

It took about a good 25 – 30 minutes to get our order. So many people who came after we placed our order were in & out. I began to think they forgot our food! They can be pretty stingy with condiments when you ask

HIGH PRAISE FROM A KFC MAN!
I’m a KFC man myself but when my wife insists on Popeyes this one is #1 on our list. My wife swears that she can taste the difference between this & other Popeyes restaurants. All I know is it’s pretty good but it’s got nothing on KFC.

Not sure why this place rates at 2.5 stars. Had the popcorn shrimp and fish platter with beans and rice and mashed potatoes. Was pretty tasty, and service was fast and friendly even given that they have a Tuesday special that people line up to the door for. Parking and the location in general is tough but, given that, the restaurant was clean and well appointed. Worth the trip.

Nice staff, food was quick, clean, hot and tasty! Not sure why it only gets 2.5 stars?

This is a terrible place do not give them business. First of all the chicken doesn’t even taste like Popeyes I got my chicken and everything didn’t taste good at all they messed up my order and had to come back. I told them about the chicken wasn’t tasting like Popeyes and they didn’t give my side order and I told them to give me another order of chicken and my side order and when I got my order same thing not fresh at all. Service is terrible they just stare at you so awkwardly and they don’t even say hi or thank you so just don’t even show up there everything there is just bad just bad.

The service here is horrible! I ordered some strip with Mac n Cheese with a side of fries and after getting my boxed meal I noticed I didn’t have any fries. I told the cashier and she looked at me like I was trying to get free fries. She then asked to see inside my box… Really! Took them 10 minutes to give me an order of fries… I won’t be coming back… I’ll spend my money somewhere else.

Very slow customer service. I couldn’t imagine the disaster if they had a drive thru (the line would be down the street). Friendly however

Usually this Popeyes is ok. Tonight was way different. Watery and bland Mac n cheese, one 1 ounce ladle of gravy on a large mashed potato. Chicken was about the same. Line out the door. They need to step up their game. Two stars is pretty bad so pick it up Popeyes.

The only other Popeye’s I’ve ever been to is located at a counter in a gas station. So with that in mind, I thought this location was really nice. The inside looked clean and pretty modern. Unfortunately, the thing that was really lacking was service. The people working there seemed nice enough, but it took about a million and a half years for our food to come out. I was sitting at a table outside and I saw quite a few people go in, but no one ever came out!
Food was typically delicious Popeye’s. I had the surf and turf combo with four shrimp and two tenders plus a biscuit, side and drink for $ 5.99. I think that’s a pretty good deal considering Popeye’s can actually be rather pricey. There was a woman asking how much a wing cost and it was something like $ 2.19. That’s like a dollar a bite!
Crazy. Just go on Tuesday to get the $ 1.49 deal!

The food was very expensive. It was not all that great. All the tables in the restaurant were dirty. And the worst part about it is it was very slow and it no one else was in there. It could just be me but I don’t think I’ll order of red beans and rice and two biscuits should cost over six dollars

Totally incompetent crew.
Zero customer service here and the whole crew needs to be trained BASIC restaraunt customer service skills. No «PLEASE» no «THANK YOU» no smiles, and terrible listening skills.
I ordered a #5 (3 wing combo) for $ 7.99. When the order taker LUISITA took my order, I was charged $ 10.47. I asked her if she got it wrong and she said no, and reassured me it was the #5. I let it go since I didn’t want to even waste my time on her.
When my food came out it was a 5 piece chicken tender and it wasn’t spicy. On top of that LUISITA again failed at her job by not even offering any dipping sauce (customary at every other Popeyes).
I found a seat in the dirty dining room since I didn’t wanna eat in my car. The dining room by the way had napkins on the floor but none in the napkin dispenser. There was a dirty child seat left from previous diners and no condiments on the counter.
When I asked for TWO Buffalo dipping sauces the chubby girl who hates her job acknowledged she heard me and still have me ONE. When I asked for another sauce she grudgingly slid one across the counter not even making eye contact as if I were a nuisance rather than a paying customer.
I love Popeyes, always have, but this location is a travesty and a complete embarrassment. Save your money and eat next door at the burger hut or dennys.
TERRIBLE ALL AROUND

Terrible service at this location, start to finish. They had their «OPEN» sign turned off over an hour before closing. We came in and they had NO chicken made at all. They didn’t have the side I wanted, they didn’t offer any substitute or replacement or even give me gravy on the side to make up for it. We had to wait over 20 minutes for our food to be made. The management needs to really fix something. Not coming back here.

I haven’t been to any other Popeyes, but this one I like.
They have water and cups already set up for customers. There is one eating counter that has a strip of plugs for those who need to charge their electronic devices. The staff, including the owner has been nice to me and others while I’m there. The staff is only concerned about getting your food for you.
The 1.29 for 2 pieces of chicken on Tuesdays is such a great deal, I can’t pass it up. A 2 piece and a side on Tuesdays is 3.28 instead of 6.99. It’s perfect.
Although I usually get here after 8:00 on Tuesdays, the chicken tastes fresh and the oil isn’t old. They owner takes pride in their food and customer service.
Oh yeah, it’s clean but I always seem to see staff cleaning when I’m there. No one is standing around. Everyone is working. I will continue to come here as long as it is still here.