Walmart

Tried to call and verify the status of my online order and was continuously placed on hold. I was finally able to speak to a manager who transferred me to the online orders department where she said she would walk to and pick up that line and check my order personally. She never picked up after waiting almost 15 minutes. I will avoid ever shopping through walmart online and in this particular location from now on.

Literally. The. Most.Useless. Employees.
Purchased an item online from the Rialto store for pickup, it was cancelled bc apparently it’s not instock. FIne ok.
Called Rancho store bc I didn’t want my card charged 2x and wait for them to put the $ back etc etc.
They sent me to ‘sporting goods’, I was on hold 12 mins the first time, 7 mins the 2^nd time. I asked if someone could JUST VERIFY the item was avail…“I’m sorry but if someone at sporting goods is too busy they won’t answer” ok so can YOU go verify?
Oh no, she’s too busy explaining why someone else can’t. So 3 ppl answer the PHONES but no one can help me.
Fine, so I make the online purchase WHICH WAS LISTED AS IN STOCK.
But surprise, surprise, it’s not. And now I get to wait for 2 chargebacks to my account.Yay.
Thanks lady, I truly hope you meet someone like yourself (useless, not helpful and lazy) so you know how you make others feel. Frustrated.

Do not buy glasses here the quality is low the price is high. The warranty covers only the frames after only 6 months my lenses cracked they would do nothing about it. Costco had twice the service and half the price.

Popped in here for a last minute birthday present because we were in the area. This is an older Walmart that is showing its age. The aisles and shelves were messy. Usual crowd you expect there. Lines were super long, it appeared that only 4 or 5 registers were open, which was hardly enough. Shout out to Mr. Richard, the greeter at the front entrance. Very nice gentleman who put a smile on my girl’s face.

I like going to wal mart for oil changes. I think they are great at oil changes. haven’t had a problem at all and I’ve been bringing my car here for awhile. thank you wal mart tire and lube

Typical Walmart, that includes the typical «Walmart-​crowd». One thing I like about this location is that it is open 24 hours. So if you need something in a pinch, or in the wee hours of the morning, you can always head out and get it here. One downside is that most of their items have very few stocks. Also, the displays are always a mess, but at the end of the day, you can still rely on them if you need anything. Another thing, the wait times at the register is always long! They have a grip load of cash registers, but ALWAYS only opens a handful of them.

The day after Easter I bought some of their Easter merchandise on clearance. There were no notification on the shelves, no mentions on the receipts and the person who rung me up never mentioned about the return policy on holidays clearance items.
A week later I decided to return all the items I bought, due to a friends daughter who was supposed to be at the gathering, she passed away. None of us wanted to celebrate while our hearts were all broken, so we cancelled the event.
I loaded the store cart with the items to be returned still in the exact condition when I bought it, receipt in hand and I made sure to read the fine print on the back of the receipt for the holidays clearance return policy.
I stroll in just barely entering the customer service area. One of the lady said, «we don’t take returns on holidays items.»
I looked puzzled, proceeded to get closer to the the counter informed the lady, I read my receipt there is nothing here that states, I cant return Easter clearance merchandise after the holidays.
I continued to inform her on the clearance aisle and on the shelves there were no notes posted stating this issues.
At the time of purchase the lady cashier who rung me up made no mentions either.
As I looked around in the customer service area, I did not see notes posted, In regards to the return policy as she stated.
She later said, it’s this manager store policy to not except returns on holidays clearance items, even with a receipt.
At that time I could have asked to speak to the store manager, but I didn’t.
I proceeded again with my calm and polite manners asked her, are you sure of this policy?
She repeated the same thing.
I been feeling very vulnerable and an emotional wreck since the news of my friends daughter. didn’t want to wait and at this point didn’t care to continue to give my business to this Walmart location anymore.

Walmart is known for cheap prices. Some items decent while other things very cheap. Why I am giving them 2 stars is because some staff members are very rude. Went to return an item with a friend and because my friend set item on counter and I handed lady my ID she said that she could not do the exchange because that would be third party transaction. Of course I challanged this ignornant statement to be given store credit. I rather take my business else where then deal with stupidity.

John in the automotive section was awesome. He was super kind and helped me get a new battery. Even though he was super busy, he still managed to help everyone with a positive attitude. Thanks again!

This is the worst Walmart on the face on the earth in my opinion. I have been there countless times only to find them out of what I needed almost every time. And I’m talking about stuff that should be stocked that isn’t something that is a usual purchase. And the pharmacy is ridiculous! They are always closed during the hours they say they are open. Plus they have even been out of medication too! Every time I go to this Walmart I curse myself and ask myself why I keep going to it. It’s the closest and most convenient Walmart to where I live. I think it’s time for me to change my pharmacy because that is basically the only reason I keep going there now.

The only good thing about this Walmart is that they are loaded with merchandise, a lot of variety. Other than that the bathrooms are filthy and the cashiers are slow. I went in a line with two people ahead with about 4 items each and it took me 15 mins to reach the front of the line. Also, the security guard is a joke. He was watching me as I checked out and once I started towards the door he got up and gestured with his hand to give him my receipt as if he was a cop with some authority or something. Um sorry security guard you are still employed by Walmart show some customer service skill and ask me politely for my receipt. I felt targeted because I’m a person of color. This Walmart sucks

Dumb cashier Raul and his ignorant manager. I’m 36, carding me for alcohol and telling me he can’t accept my Cali ID because it’s on a key ring. I told him the ID is not expired and point of carding is to verify age. Then dumb manager walk over demanding ID from both my wife and I. Dumb, since when is all party required to show if only one is paying #walmart #ranchocucamonga ?
I was so frustrated, I had to abandon the whole and walk out. I see why people think some employees are short of common sense.

I’ve been going to this Walmart for several years. Customer service was always exceptional and staff are very friendly. Only disappointment was the boxes in the aisles, constant boxes being moved back and forth. Most of the time I’m running away from a cart full of shipment!
Couple days ago my son wanted refill some fish for his tank, since the ones we bought from this Walmart died. We gave it another chance and decided to purchase some more from here. Upon coming to this Walmart, I couldn’t believe that there was so many dead fishes! The ones that were dead were eating floating, stuck to the air filters, on the bottom of the tank, or being eaten by other fish! My husband and I were deterred, so we decided to never purchase fish from here. Very disappointed, now we know the reason why the first batch died. Lesson learned.

Awful customer service. I waited almost 20min for someone to open the paint cabinet.

Oh Walmart … My go to place when cash is low and too lazy to go to other stores lol.
I typically go here only for essentials. And by essentials I literally mean like toilet paper, milk and the occasional tampons LOL. Sorry TMI.
Prices are always low. Costumer service is okay. Check out staff is never enough … But customers/​shoppers are ALWAYS entertaining. From obnoxious screaming children to cross dressers to women wearing see through «leggings»… There’s always something or someone that makes me shake my head and chuckle…
So why is it that I never learn my lesson?
Ya got me.

This review is aimed solely at the Tire Center. The store is the store — it’s WalMart. But a few months ago, I got a flat. Out of desperation (it was late on a Sunday, and I needed a tire), I went to Walmart Rancho Cucamonga. I was made to wait quite a while before getting any assistance from the clerk inside the store. When I was finally helped, they at first weren’t sure if they even had a tire that would fit my car (2008 Mustang). They finally found one, and when I asked if they had another (because I didn’t just want to buy one tire, in order to keep wear even) they looked around for a while, and finally found another one.
This aggravation is not so much my issue with them. What I had a problem with is that after they seemed to have no trouble getting the first tire installed, they seemed to be unable to get the other tire on the wheel without a lot of extra effort, almost to the point of not being able to get it on at all — which made no sense to me… the tires are the same and so are my wheels. Why would one go on easily, and not the other? Both tires eventually got put back on my car, and off I went.
A while after this, I had service done at my Ford dealer, and after they rotated my tires, the ones that WalMart had put on the back were now on the front. Now suddenly, the front end of my car is shaking pretty badly when I’m on the freeway. This went on for some time until I took my car back to the Ford dealer for another round of service. I asked them to check the balancing on the front tires that Walmart had installed. Sure enough, the balancing was way off and they had to fix it. My front end doesn’t shake, rattle and roll anymore.
So, Walmart Tire Center couldn’t get one of my tires on as easily as the first, and they didn’t balance them correctly. Take heed before you ever get a tire here. I’ve advised everyone I know to never get a tire from WalMart.

First off I never shop at Walmart. Every time I try it’s a horrible experience. I stopped in last night on my way to a Halloween party to pick up some last minute stuff, and because the other stores were closed. I tried to ask an employee where something was. She looked at me in disgust. She then shook her finger in my face and said «No, I on break.» I asked «excuse me?» She repeated with «No, I on lunch.» And then walked away. What the … kind of person does that? I will NEVER in my life go to a Walmart.
The woman was maybe in her mid 50’s, Hispanic, about 5 feet tall, and an at-​home-​bad-​bleach-​job hair color. If you see her just avoid her in general.
Great job on the friendly customer service Walmart. Keep it up.

I was camping in Lytle Creek and forgot a few things I needed. I only needed a few items and I was impressed that they store was easy to get around. I was quickly able to find everything on my list in minutes and only needed help with one price.
I asked a lady in sporting goods for a price on a ice chest and when she went to scan it the price wouldn’t show up. They tag was messed up and I didn’t have time to wait around for them to figure it out.
I was able to get a nice simple ice chest for soda and beer for only 14 dollars. It is bright green but it is big enough to hold a few 12 packs.
I would go here again but I’m not a normal Walmart shopper. The location was easy to get to and parking wasn’t that bad. It was much better than the other Walmart stores I have been to.

I have been coming to this Walmart for years. It’s 24 hours which is awesome! It’s large and there a Mc Donald s inside. Sometimes it’s very clean but if you go later at night (after 11pm) they stock the store and there are pallets everywhere. No big deal just be careful where you step so you don’t get a pallet jack to the ankles. There are a lot of cash registers but never more than 3 open at a time… Usually two. A self checkout (or 5) would be a fabulous idea here. The best thing is the accessibility during holidays like thanksgiving and Christmas when I forgot to get something from the grocery store. I can come here at 4am and find what I’m looking for so props to the employees who work on holidays!

Arg… Word to the wise, don’t bother calling in to store for any information. Defiantly do not try and get a hold of the electronics department. Placed on hold for over 10 minutes with no one even returning to the phone to check in and let me know it will be a little longer.
Hung up and called back placed on hold again for a long time. It’s not very difficult to tell someone if you carry HDMI cable in stock and the longest length. I’m really not sure why they can’t have anyone look if electronics is so busy. This I why I try not to shop at Walmart!