This must be a fluke, seeing that other reviews were great. My experience was terrible. The cashier was either new or very distracted. She didn’t know how to input my order or the person before me orders. She was not a happy camper at all. A lot of huff and puffs. I noticed that the tables were not wiped. Pretty common in fast food joints in this area. That wouldn’t cause me to downgrade their rating. What bothered me was the fact that I request tea and ketchup. They were out of both. On a Friday afternoon(5pm)!?! How do you survive in business when your employees have pretty bad customer service and you run out of supplies often. Help me understand so I can start a business and just do whatever I want. LoL
Amanda Z.
Évaluation du lieu : 3 Randallstown, MD
This is what i get for breaking the diet I said I was supposed to start days ago. This KFC is sooo slow I rolled my eyes multiple times. I went into this location because the drive thru lane wrapped around the parking lot. Normally going inside you get quicker service. Well not here. While i could see about 5 ppl milling about behind the counter only 2 were helping the line forming. The guy taking orders was was all alone as the line kept getting more and more backed up. The girl who was fulfilling the orders and ther was only one took her sweet time putting together everyones food. This is where the eye rolling came in. There was just no sense of urgency or pep in her step. And the woman ahead of me asked for sweet tea which apparently was code for disappear for 10 minutes. This took so long i went to the bathroom while waiting while the bathroom wasnt super dirty the floor was slightly moist and sticky it just didnt give off a cleanly vibe Thank goodness my wedges were hot and fresh when i reached in the bag otherwise it would have gotten resl ugly in that place
Paul L.
Évaluation du lieu : 5 Halethorpe, MD
Came here for a lil extra lunch today and went thru the drive thru. Read the good reviews but being fast food I had no expectations. Service was the fastest I’ve ever experienced at a kfc and the meal was fine. 2 cars in front of mine and it was so fast I didn’t think there was.
Stephanie D.
Évaluation du lieu : 5 Towson, MD
I love good customer service and praise it anytime I receive it. The guys working the counter and the line were all very professional and proficient handling the front line and drive thru equally. They were so very nice and respectful to the two elderly women in front of us. Very nice experience!
Miriam B.
Évaluation du lieu : 4 Chicago, IL
This is a great KFC. The food is always fresh never sitting around too long. Service is always friendly and fast. The chicken is perfect and the restaurant is nice and clean.
Erika F.
Évaluation du lieu : 4 Baltimore, MD
The order was accurate and the cashier at the drive thru was patient enough to wait for me to gather my order, with 3 other people alongside. Sometimes this KFC will ask you to pull to the side to wait for your order, no more than 10 minutes. To get more orders thru the system at least. My most recent experience involved no pulling over and was less than 5 minutes, it was worth every second in the sun. We ordered original recipe chicken, popcorn chicken, chicken strips and I got the BBQ chicken sandwich. Since we ordered meals, everyone opted for potato wedges as their side. Everything was fresh and hot, you may have burned your mouth. I know I did, biting into those sweet BBQ chunks of chicken. It was worth the burn instead of cold, old food right? Everyone enjoyed the heck out of their food with no crumbs to spare. As well, the kids meal was satisfying for the accompanying child with 3 chicken strips, potato wedges, a string cheese stick and Capri Sun juice. Maybe two other entrees were available for the kids meal but it is limited. KFC has a seating area inside, but I’ve never went in. I will recommend the location, but be patient and as always check your food before you leave the lot.