A Touch of Italy

I use Unilocal almost daily and very rarely leave a review. I ordered for delivery on the Unilocal app. Got a confirmation that the order would be here in around 45 minutes. After an hour I called touch of Italy. The employee told me «we don’t deliver. We close in a few minutes so you better hurry up». I asked if she could give me a credit for my meal as I was busy at the time and did not want to leave work. She said «my manager is not here so there’s nothing I can do. Call the website or wherever you ordered from and ask them what to do». I ended up driving to pick up my order and the food was even worse than the customer service. I got a chicken Caesar salad which was a handful of iceberg lettuce topped with literally a frozen chicken patty. I also ordered a tuna wrap which the wrap tasted like uncooked pizza dough. Flour and all. Overall one of the worst experiences I have had. I don’t know how this place has four stars.

This place used to be great, but they have gone way down hill.
The last time I went there, I ordered an Italian sub. They were out of key ingredients to make an Italian sub!
This time, it was 3:50pm. They were closed, even though their voicemail says they are open till 5. Disappointing.

Very dry italian combos. They are very skimpy on their cheap deli meat. I would not order from here again.

I love going here every time. I love the food, the customer service is amazing, even when it’s busy. My all time favorite is the stuffed cherry peppers. They remember you too. I also appreciate how they are patient with me, I want to try all of there subs so I take some time ordering. If you ate from randolph and someone asks for subs you say touch of Italy.

Let me just say this is a hidden secret gem in the South Shore. I have lived in Randolph all my life and just recently stopped here. It has always been hidden in the plaza off Warren and I just never bothered to stop. 25 years later I was starving and decided to stop on in. Best thing I have ever done. All the food here, made from scratch. Even the sandwiches are fresh. Daily specials will keep you coming at different points of the week. Always as surprise, and delicious may I add. I just feel the love as soon as I walk in, as I believe this is family owned it just gives you this feeling of happiness. i suggest making a quick stop you will love it

A Touch of Italy is just what was needed after an excruciating waste of time at the RMV. This delightful deli was the polar opposite to the experience of the RMV. The young Italian lady pleasantly was quick to help us and recommend delicious menu items, the subs were created in an exceptionally quick manner, & truly had «a touch of Italy»

Great place for a sandwich!
Everything is fresh and clean staff played courteous and diligent.
they also sell cold cuts, some pastries and a few groceries.
If looking for something different for lunch this is it!

I’m from Randolph originally but live in JP now, and every once in a while I drive to Randolph specifically for an Italian sub from A Touch of Italy. In fact, I don’t think I’ve gotten an Italian sub anywhere else since having them here, because others can’t compete. Fresh and delicious ingredients, always. Also, the staff is ridiculously friendly and though it’s often months between visits they always remember me, which is impressive.
Definitely a local gem and I hope they continue to do well.