Randolph Veterinary Clinic

Absolutely ridiculous! We recently moved to WNY from AZ and have gotten 3 of our 9 animals established. Our Molly cat started acting sick yesterday and this clinic refused to fit her in their schedule until next week because she wasn’t «established». Really? She could be dead by then! All they could do was refer me to an emergency clinic near Buffalo. I have NEVER HEARD of such a practice! You’ve lost us as customers, RVC. Just terrible. Y’all need to get your priorities straight. Office policy vs. an animal’s welfare… hmm…sounds like a no-​brainer to me! Shame shame shame on you!

The other half asked if I wanted to go for a drive to the vet, me being new to the area, i said sure. Not knowing where the vet was, we took a ride. The ride was about an hour away south of where we lived. The ride was beautiful into the country side and Amish country is an amazing place for sure. The other half brings all the pets here to get looked up and checked out here. There is about 3 cats and one dog that we bring here.
The vet is located from what I can tell on a hill. The vet looks like it comes out of no where when driving to it. There is ample parking out in the front so you wont need to fight over for parking at all.
The place seems very busy because the phone keep on going off and there was a steady stream of people in the waiting area either looking to see the doctor and also picking up meds for their pets. The wait in the waiting room seems to be about 20 minutes or longer depending on how busy the place gets.
When your name finally gets called, you wait in the room your escorted to and you just wait for the doctor to come in. The room you wait in seems newer and very clean. When you finally see the doctor. It’s quick for what we were there for.
The people working behind the counter is very very nice, understanding and has a lot of compassion. Even though they have a lot of animals that come through their doors, the attention they give to each client and their pets is fantastic.
I will for sure be coming to this vet when I get a cat of my own.
Keep up the fantastic work team!