Burger King

Terrible service
Waited 15 minutes in-​store becuase of the four drive thru orders that was already ordered wrecking chaos over the crew… and then the food me and other in party ordered was cold? Girl at the counter asks us if we gotten our food yet before giving it to us?(you mean to tell me you don’t know???)

This has got to be the WORST establishment in Rantoul. Drive thru system is down but you can come in… we are out of meat tonight… I can take your order but you’ll have to wait about 5 mins… those are just a few excuses I’ve heard over the past few months. What a sad excuse for a chain restaurant. If I was the GM I would crawl under a rock and hide because you sir, should be embarrassed and ashamed. I would have given negative stars but it wouldn’t let me.

The Rantoul Burger King is the worst at customer service! Last Wednesday, it took me 15 minutes to get a cup of coffee, and I was the only customer in line. It was 7:30 AM, and the staff had not even made coffee yet. To make matters worse, they couldn’t print out a receipt for me. Last visit here; made me late for work.

After several recent visits during breakfast, I’m frustrated for getting consistently charged more than the drive up menu indicates. While the employees seem to try most days, the food is inconsistent.

This review was originally started on the road about summer of 2014. When you’re on the road (long distance driving), eating options are few and far between them. I kept hoping to find a Trader Joes or Whole Foods market but, no effing chance.
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Probably the worst «fast food» visit yet. Not worst in the sense that I have a juicy story to share but that it took ever so long to get a small order fulfilled in comparison to their competitors next door. Ya know, the motorist traveling the interstate is probably their most typical sort of consumer and their everyday challenge is to win some of that motorist business.
I would think that Burger King would staff only their best to support these needs of the weary traveler, yes? Maybe? Absolutely not.
Their customer service is pretty good and their employees are able to converse appropriately but their turn around times in serving just plain STINK! In the not-​so-​recent past, upon visits to Chicago BK’s I would remember staff asking drive-​up customers to reverse or move forward so that they could fake out BK corporate about how quickly they could meet customer demand. (Faking out their drive-​up window timers) These kinds of requests were not made here. Instead we waited and waited and waited, for typical, every-​order, type BK items. The wait was so long that we started taking note of how quickly their neighbor Arby’s, were able to respond to their drive-​up business in far more suitable times.
Originally we thought about hitting Arby’s but they had a sizable line and for some reason we thought between the two fast food evils, this would be the better.
Wonk, wonk, wonk.

The worst BK ever. Never not once have I got what I ordered at the drive up, wrong stuff missing stuff I ordered a double cheese burger plain what I got was two burger patties no cheese no bun got charged for a double cheese burger that was the never ever again trip. Go anywhere but here.

I went here on Saturday, July 5^th around noon. The place and the restrooms were so dirty, I walked out.

This is got to be the worst fast food restaurant I’ve ever been to. The last time I was there I ordered a whopper with cheese and They forgot to put cheese on the whopper. Also my fries were cold actually every time I’ve ever been there The fries have been cold. I’m not a shrinking violet so I took my order back to the counter. I asked for to be remade, telling them what the problems were. The guy making the sandwiches to the one I had and slung around. throwing part of it on the floor. That’s when I decided I had enough I told them I didn’t need slop and demanded money back. Burger King is horrible don’t go there to try to keep adding menu items and they can’t get their basics right. They should concentrate on having the best burgers and fries master that then add a chicken sandwich. And then whoever said they had Ghetto staff I don’t know about that but I do know they don’t have good manners. Just don’t go it’s horrible.