Taco Bell

I don’t normally get Taco Bell and look forward to when i get to enjoy it. Sadly there was little enjoyment to this visit. The wait was nearly ridiculous, the taco shells were stale. They couldn’t even get the sauces that they asked twice about correct. It’s almost like they do it on purpose. I’m not usually in Southern Illinois, if you are I would avoid this place. The cleanliness may be questionable also.

The longest wait I have ever had at a Taco Bell or anything fast food joint matter of fact. Simple food, simple orders, yet complicated for them to make? Sad excuse of a fast food restaurant.

This place was filthy to the point I was concerned about my food.
From no hand soap in the bathroom to floors that were several days sticky.

This is the worst Taco Bell/​KFC I’ve ever been to. I have waited a half hour in the drive-​through line before, and even when you’re at the window it can take 10 or even 15 minutes to get your food. Today I ordered 2 cheese rollups and a drink. I was first in line at the window and still had to wait over 10 minutes. Then when I finally got my food, I drove off without checking in the bag first. They charged me for 2 rollups and only gave me one. I realize it is very difficult to make cheese rollups and then count them too, but that’s what a Taco Bell employee must aspire to. By the way, I tried to go to two different websites to complain. The KFC website just asked if you were satisfied with your meal, to which I checked «no» and then got a message saying that I didn’t win their sweepstakes. No follow-​up whatsoever. The Taco Bell website was more detailed but when I hit «submit» I got an error message. I am so done with this restaurant and will just learn to live without their food… I’m NEVER going back.

This restaurant is, by far, the slowest place in the area. From the time I walked in to the time I left with my food was 40 minutes. Drive thru NEVER get’s any order right. Neither do the counters. The people taking orders seem more interested in their phones than in the people trying to order. Avoid at ALL COSTS!

This is, consistantly, one of the slowest fast-​food restaurants I’ve ever been to. Every time I go they take forever. I love Taco Bell. This restaurant happens to be a Taco Bell-​KFC combo store. I have to admit that the food seems to up to par most of the time. However, this is a restaurant that is a part of the FAST-​FOOD industry and no part of the process of eating here is FAST.