Keil Equipment Company

They seemed so nice but when I brought my Gator in to have a cab put on it and get a tune up, I ended up with a bill that was almost double the written estimate – $ 6000 vs. $ 3100. Almost $ 500 was sale tax that they neglected to list on the estimate. Another $ 500 was for a new roof that they only said I needed once it was in the shop. Then they added $ 500 in undisclosed parts and over $ 1000 more in labor. They said that was for a fuel pump and installation of the roof. That seems excessive. Even my BMW service is less. Once it was in their shop they told me the fuel pump I had just had replaced needed to be replaced again. I felt I had no choice but to say yes. Ultimately, I got a different cab than what I told them I wanted, didn’t get all my property returned and a tiny adjustment when I complained. I hate getting a bunch of add ons when someone is essentially holding your vehicle hostage.

I have four machines from this dealer. They are quite nice, and they talk a good game, especially when you are buying. But the service is the downside. You WILL wait 2 – 4 weeks for most repairs. Yikes.

Alright, I feel obliged to put in my two cents about Keil’s.
However, I must do it by comparing it with Conway’s, the other shop in town that sells and repairs lawn and garden equipment.
While everyone at Keil’s that I have dealt with has know what they are talking about, they are no so forthcoming with their help. In other words, unless you know what you’re talking about, they sometimes make you feel like you’re a pain in their ass.
Keil’s carries John Deere while Conway’s carries Stihl and Toro, so it would be apples and oranges on their big dollar items.
But on the small dollar items, grease, oil, chain sharpening, lawnmower blade sharpening, they are much cheaper than Conway’s.
The place is a bit dingy, old carpeting, dust on some things that haven’t moved in years.
They get a thumbs up from me in spite of the attitude I sometimes get because I’m a bit clueless about machinery. In short they are just as good and they sharpen my chain saw chains and lawnmower blades for a little more than half price of Conways ($ 6 vs $ 10)