Pulse Urgent Care Center

What can I say was not surprised… Only reason I came here was because employer had paid for visit. Had option to go somewhere else and should have… My 215pm appointment led me to finally getting in almost 2 hours later… The staff was nice so don’t blame them. Whoever controls appointments and walk-​ins needs help. However I’m sure pressure is put on that person to cycle through as many patients as possible.

Decided to use their lab the day before surgery. Walked in to a broom closet size room with a man already having their blood drawn. I asked the lady if she had received my orders and she told me to have a seat in the ajoining room (which is 2 feet away all opened up) FOR 30 MINUTES. The lady then proceded to repeate this poor mans personal information aloud (ss number, dob, address) a HIPPA nigtmare, she finally looks at me and says what do you need. When I tell her I need to know if my orders have came in she looks around her disorganized mess and says, I dont see them. I had to drive to Mercy Surgical Center for the blood test. Save yourself the time and hassel, just find another lab in town.

This is an awful place that should be ashamed of their bedside manner. I’d go elsewhere! Judgmental and rude.

Dr. Musselman is great, If you are a workers compensation patient you can get an appointment bus still expect at least an hours wait. Other than that it is on a walk in basis so you may wait quite a while. But the doctor does his job, is thorough, and seems to care how his patients are treated.

Don’t go here unless you call first. Despite their published hours, I went on a Monday, around 8:00 and was told they only do employer appointments from 8 – 10:00 but I could wait (at least an hour) and they would try to squeeze me in. No thank you; the way I was feeling, I didn’t want to sit there for an hour or more. But I have to say the receptionist was nice about it, which is why I gave them 2 stars instead of one.

I would not visit Dr. Musselman if he was the only doctor available in Redding and I was about to die. You’d have better luck with Dr. Google. His knowledge with regard to basic muscular anatomy leaves much to be desired and his licensing history isn’t stellar either.

The doctor, Dr. Musselman is a fine doctor. As far as the front office goes, Renee, she is the rudest person I have ever encountered. She was mean and insensitive. I have no clue why they keep her on the staff! Dr. Musselmans assistant was very kind. The office definitely needs a deep cleaning. Made me sick to my stomach as to how dirty it was.

I took my son here today because he woke up with a swollen eye. When the male nurse came in he asked several question… seemed really friendly and knowledgeable. Said It didn’t look good… swollen. The doctor came in shortly after … A lady… Looked at him. Said she had no idea what was going on… then stated that just looking at him she couldn’t tell it was swollen. She asked if I had triple antibiotic ointment like neosporin at home. I said yes… she said tonight when he goes to bed to open the eye pull the lower lid out and put a glob into his eye. Said wait until bedtime so it wouldn’t make a mess. Came home and decided to google it to make sure and every where you read on the Internet says DO NOT PUT IN THE EYES… EXTERNAL USE ONLY. I read the little container and says… EXTERNAL USE ONLY. We will never go here again. If it was possible to give no stars I would. Stay away from this place!

This is a small waiting room that is pretty confined, during the flu season there long waits, I would recommend calling before you come in checking other options that might be faster

I use this clinic whenever I need anything because my doctor is booked two weeks in advance. I love the front office staff because they are quick, efficient, and polite. The medical professional I saw was kind, concerned, and gave excellent treatment. If you need good care, I recommend this establishment.

A bit on the slow side. But nice people.

Dr. Musselman and the Staff at Pulse are excellent in providing acute care for minor injury or illness. My family and me use this place all the time when our regular doc is booked up. I appreciate the time and effort that the Doctor takes with his patients. He is very thoughtful and has excellent bedside manor. Without going into specifics, he correctly diagnosed a medical issue that other physicians had missed. I highly recommend Pulse Urgent Care. Just turn your hearing aids down when you call, because the receptionist is always at a volume of 110%.

Expect a long (45 minute) wait. Once we were moved into the exam room, though, things began happening. Diagnosed and prescriptions written, they even faxes the Rx to the pharmacy so that it would be ready by the time we went to pick them up.
My only complaint is that there’s a very small waiting room where we’re forced to sit in close proximity of coughing patients.

Don’t ever, ever, ever, ever use this place. They don’t listen!!! I told them so many times what medications I was allergic to and twice they called in two antibiotics to the pharmacy that I was ALLERGIC to. It’s all in the chart people! It has been 6 weeks and yesterday they refused to call in the CORRECT prescription that I asked for from the BEGINNING… unless I come in for ANOTHER appointment. THEIR MISTAKES AND I HAVE TO BE TREATED THIS WAY??? No one should be treated this way. I had to wait 6 weeks because I had to go to another state for four weeks. And in all that time, with an infection in my body, could they get it straight??? NO! MY OPINION IS DO NOT USE THIS PLACE… Personally think they are the worst in town.

This clinic is a fresh breath of air for Redding. This place puts all the other clinics to shame.
I first went seven months ago for a pilonidal cyst excession. This process required me to return everyday for a week for a dressing change. Usually, I wouldn’t feel excited or great about it but the staff seriously changed that mood. They welcomed me with open arms, they knew my name, and not once were they in a bad mood. I ended up missing them once I got consulted for surgery at SRMC. I was also able to meet all the doctors (Musselman, Bradshaw) and the nurse practitioner, Deb Wright. She was my favorite!
Seven months later, my family physician slowly bailed on me, so I decided that the best thing was to find a new «doctor». Pulse signed me in right away for what I needed that my old doctor postponed for over a month. Deb Wright signed me as one of her primary physicians. She always makes you feel comfortable and she makes you and your health a priority. She also takes urgent care patients so if you go in and she’s on duty, you’re in for a treat and results that you need to hear for your health and your mood.
In addition, this place is super clean!
I would just go here. Don’t bother looking anywhere else. All the doctors and staff are great!

Good staff. Awesome nurse practitioner.

Wonderful staff. Very caring. Just moved to the area and have no pcp. They got me right in, addressed my issues. I was in and out in less than 30min. Thnk pulse!

We are just visiting Redding. I did not know of a Dr in town. So when in doubt go to Unilocal.Because of Justin’s review I went to this Urgent care today. I have never said this about a medical facility… it was a wonderful experience. Kudos to the staff and Thanks so very much to the Dr.

So last week I started getting a cough. By monday, it had turned into full fledged bronchitis. So, Off to google land I go. I only see two places in town I’ve tried before. Those places make a county hospital seem like 5 star places. The other two places in town have front office people that make me think they’re having a VERY bad day and their tampon is behind their ear & They can’t find their pen!
PULSE… Opposite story…
1^st happy vote goes to UBER friendly front office staff
2^nd happy vote goes to VERY clean waiting room
3^rd happy vote goes to a very short waiting time
4^th vote goes to having a doctor who LISTENS to you and says «well, based on what you’re saying, I’d believe you have Bronchitis. Here’s an Rx for a Zpack. Take them and feel better.
I didn’t get the «Smoking is bad mmkay?» I didn’t get the «Hey dude, you’re 20 lbs overweight», or any other soap box garbage I’m used to getting.
While my main Doc is in Red Bluff, this is my doctors office away from home and I’ll never go to either of the two other places in town ever again!
SUPER DUPER 2 thumbs up for these guys and gals!
Don’t bother with the other places, this one is the only quality place in town.