I like this Starbucks, love going there to study but this place is too cold! Feels like -20 °F in there.
Taylor M.
Évaluation du lieu : 2 Erie, PA
Lol not a good location. I love Starbucks, but this particular one just doesn’t taste right at all. I’m not a pain in the ass, I’m not picky, I barely send things back. But this morning my boyfriend and I wanted two simple drinks and when his didn’t taste right he asked me to take it back, so I did and they looked at me like I was crazy a little bit but still made it pretty fast. Then I got back in the car, handed my boyfriend the drink only to find our it tasted exactly the same… when all we really wanted them to do was blend it more since the drink was watery and tasteless. Then to top it off I taste my drink, and realize it also tasted horrible haha safe to say their recipes just might be a little off there. I wouldn’t recommend, there is another Starbucks on California St that is awesome… go there. You’re welcome.
Bryant O.
Évaluation du lieu : 5 Rancho Cucamonga, CA
Can’t pick one barista as the whole staff is nice and friendly. Once a regular, they try to memorize your order. Which is cool when I walk in and my daily fix is getting made. I will miss this place when I stop carpooling to work.
Randy C.
Évaluation du lieu : 5 Bermuda Dunes, CA
Came here to catch up with an old classmate @ 6pm. Tommy helped us and he was very happy & nice. The warmth & happiness his personality radiates is special and it seems like he genuinely wants to help you.
Danielle M.
Évaluation du lieu : 1 Victorville, CA
I ask for a white hot chocolate, they give me a peppermint hot chocolate, I asked to correct it and they made it in the same cup so I still taste the peppermint in it. I’m on break for work so I couldn’t wait AGAIN for them to correct it AGAIN. so irritating.
Dawna C.
Évaluation du lieu : 5 Moreno Valley, CA
I went in to pick up my mobile order and it wasn’t ready which frustrated me. I caught the eye of Alyssa K who checked and didn’t see it. She let me know I had actually ordered from the Starbucks down the street(silly that the names are so similar but she was right just the same) I felt like a moron but that sweet girl Alyssa K immediately made me the drinks I had ordered and gave them to me! In the middle of working the drive-up, that hard working girl went above and beyond to give exceptional customer service! I will also be writing to Starbucks customer service to commend them for having such a dedicated and helpful employee as Alyssa K!
Luke W.
Évaluation du lieu : 1 Templeton, CA
I was told by the staff that they would by open until 6PM in Christmas Day. I arrived at 5:20PM and was told they closed at 5PM and that there must have been a «miscommunication». Hopefully I’m being clear when I say I won’t be coming back, ever!
Ha L.
Évaluation du lieu : 1 San Bernardino, CA
I feel that this particular location doesn’t make good drinks. My normal cold weather drink is hot chocolate, but the past few times they forgot the whipped cream, it’s bland(doesn’t taste chocolately) and it has a grainy texture to it, like it’s not well mixed. When i get fraps, they aren’t well blended, so not as smooth as it could be. Teas are fine though, you can’t mess up tea.
Yvonne A.
Évaluation du lieu : 1 San Bernardino, CA
Friendly and helpful staff although I found something other than my drink inside the cup. Picture uploaded
Judy And Joe N.
Évaluation du lieu : 2 Murrieta, CA
Friendly service — and that’s the only positive thing I can say about this location. Came here two days in a row and hated my coffee both times. Both times I ordered my usual sweetened iced coffee with cream and extra ice. Both times it was under-sweetened and with barely any ice even though the label clearly says Extra Ice. Starbucks is not cheap — it is a splurge for many people and yet they continue to rape us by increasing their prices. You would Think they’d at least have the decency to work on the consistency of their products across all locations.
CJ P.
Évaluation du lieu : 4 Highland, CA
Pros: I’ve found this Starbucks makes the BEST lattes and the staff is super friendly :) Cons: the drive thru takes a million years so it’s easier to just park and go in and the seating inside is pretty tiny and crowded so I usually won’t sit down inside. Above all though the staff is nice and the lattes are great here so I always pick this location over any of the others.
Malcolm T.
Évaluation du lieu : 5 Mentone, CA
Honestly, I’ve never had a problem with this location. It has a drive thru and its right next to the freeway so the convenience you can’t beat. Generally speaking this location can get very busy, but It is staffed by experienced workers that work well under pressure. If I’m studying in Redlands I go to the Starbucks in Citrus Plaza. Way better spaces to study!
Jenny S.
Évaluation du lieu : 5 Highland, CA
No matter what time I go, this Starbucks is fast and friendly. I am always disappointed when I have to go to another one, because I always make comparisons.
Rachel A.
Évaluation du lieu : 4 Garland, TX
I love any Starbucks that can get my simple drink right. Thank you and cheers to y’all at this location!
Mary S.
Évaluation du lieu : 1 Hemet, CA
OWNER! Where are you? I just left here, 8÷8÷156pm. Your employees have no clue what they’re doing. It’s filthy in here, my drink was wrong and just ok the second time. Their work area is so dirty. You need some people who know what they’re doing. Owner… go teach them.
Joanna E.
Évaluation du lieu : 1 Redlands, CA
My drinks are easy and for some reason they always mess them up. Black tea directly in the cup is easy. I do not have it shaken due to severe allergies. Everytime they shake it even though I specify how I want it done. I asked the barista taking my order to see if I had a reward. She didn’t know how! After some help she was able to. However, she just assumed I wanted to use it at that moment. You should always ask and not assume people want to use it then. Maybe they want to save it for a lunch item and not a $ 2.65 tea. I’m truly at a loss with the customer service I have experienced at this location. Five times in a row my drink has been wrong and it has taken forever to get. On one of these visits, I waited 15 minutes in the drive thru. I ended up going to another store to have my drink fixed. This many mistakes at the same store is shameful to happen to the same person. I guess next time I’m in the Redlands area this will not be the store I go to.
Salena A.
Évaluation du lieu : 5 Yucaipa, CA
Today I went threw the drive thru, the young lady working the speaker was so nice. Although the drink I wanted all ingredients weren’t available, she offered an alternative, and I was thrilled to death!!! Then at the drive thru window, Tommy handed out the drinks, and he was AMAZING!!! Thank you Tommy, Kaitlin, and the rest of the Starbucks staff for getting it together and making my BETTER!!! Tommy, you made my day!!! Thank you! Keep smiling and making everyone’s days better!
Ruiqiu K.
Évaluation du lieu : 3 San Bernardino, CA
Was looking for the other Starbucks at the other shopping area and strolled in here by accident. You can immediately tell this is for the commuter, drive-thru crowd. Most of the orders being made were for the folks going onto or off of the 10. Because I noticed that, I didn’t have any issues when my drink took a bit longer. Small-ish for a Starbucks. I initially sat at a table that had one of those charging stations, but moved thinking someone else would want it. But the crowd was light during the morning I was there. Really, the majority of the business seemed to be for the drive-thru.
Aiesha B.
Évaluation du lieu : 3 Carlsbad, CA
I’ve been to my fair share of Starbucks and I stopped there today since I was working in the area and it had a drive thru. I had been there a couple of times in the past but today it was slow when I arrived with just one car in front of my. The barista that took my order was super«Starbucksesque» and very pleasant however once I arrived at the window the gentlemen(I just that term very loosely) was not very polite. He stated the total, sighed as if her was annoyed when I used my Starbucks app on my phone as payment and then simply handed me my Starbucks Doubleshot(over ice) and said here you go… I just sarcastically giggled, said thank you and left… at least my drink was almost right. Fortunately I LOVE caffeine so it was fine but the ratio was off. Boo on him! #BadBarista
David H.
Évaluation du lieu : 4 Highland, CA
I come to this Starbucks often and the drive through is very convenient but does tend to back up into the street when they’re really busy. When I go inside the Baristas are always smiling and very friendly. I will agree that it might take a little while to get your drink, but if it take a few minutes to make my drink(s) right, then by all means take a few, if I’m in a hurry I’ll go elsewhere for crappy coffee. Thanks guys for doing it right!
Alexa A.
Évaluation du lieu : 5 Offenbach am Main, Hessen
Hier wird jeder Gast beim Namen gerufen. Das ist mir bei anderen Starbucksläden noch nicht so aufgefallen. Da sag noch mal einer Amiland sei unpersönlich :) lol Der mittelere Ice Caramel Macchiato kostet im Sitzen auch 4,15 Dollar da kann man auch mal länger surfen :-)