Vivint Solar

Our experience with Vivint has been great. Taylor M. was there start to finish. If we had a question or concern he was just a text away. He always responded promptly with either an answer or to let us know he would get us the answer. The company itself kept us updated through e-​mails and phone calls. It is kind of a lengthy process just because of all of the different agencies, installation and inspections. Vivint worked with our schedule the few times that someone needed to be at home. We quite honestly were surprised by how smoothly this entire process went. We would and have recommended Vivnt to anyone looking into solar.

I agree with Tony R! We too had panels installed last August and now almost a year later they are still NOT activated!!! I mean really?!! I even had a district manager out and still nothing from vivint. Which is a shame because the sales guy that came out to get is to sign up was such a nice young guy.

Our neighbors had Vivint Solar recently installed and the program sounded too good to be true. Nothing out of pocket, free installation, free maintenance for 20 years, eco friendly, and a lower utility bill. James Morphis is our representative and he came on a Saturday to explain how Vivint Solar works. It sounded fantastic and he came back a second time just to answer any questions that we had further. As a customer of Vivint Solar, the service requires internet connectivity. That is all the customer supplies and a rooftop! We signed our 20 year contract and he arranged everything else. James made the process very easy and he answered every question that we had. We are so appreciative to have a friendly and knowledgable representative that truly loves his job and it shows. We have had stellar representation and service so far and look forward to doing business in the future with Vivint Solar.

I really enjoyed doing business with this company. Taylor, the representative, was nice to our family from day one. My husband and I always have many questions when making such decisions and Taylor answered all of them. If there was something he didn’t know, he would call someone who could help him answer the question. Everything was explained up front, even the timeframes of everything. It was not a shock to us that it took a while to get the permission to operate once the panels were installed because we were warned of this from day one. We were told that the whole process in itself could take quite a while, therefore we were prepared. Throughout the process I never felt like I couldn’t call (or text) and ask questions. I was always treated with respect and was never made to feel like I was asking too much.
The installers were super nice and professional. The electricians were nice and professional. One of the electricians even engaged me in a conversation about a band Tee Shirt I was wearing. :-) Everyone I have talked to has been very helpful, nice and professional.
The best part of all of this is my bills are DRASTICALLY lower than what I was paying before.
One last thing… Taylor followed up with us, again, just the other day to make sure we were still happy and to check to see if we had any questions, and our system has been up for about 6 – 7 months. The whole company has been very easy to work with, helpful and accommodating. I have recommended Vivint to all of my family and friends and will continue to do so.

Can i give 0 stars? What a joke. Communication sucks, the process is terrible and the people are 0 help as well. We agreed to have this company put solar on our house last august… Yes, last august. As of today, i have useless solar pannels on my home becuase they cant figure out how to get them turned on with the city. I dont recommed this place for solar at all… The alarm service has been fine. It does its job. What a wast of time… The «estimated» time they told me when i was suckered in to going with them was a maximum of 12 weeks…

Woohoo! AS GOOD AS IT GETS!
I have had many different contractors to my house over the decades and these men are professional, personal, smart, and get the job done!
I’m already saving money and they just istalled it yesterday! James did an excellent job explaining their system… with NO OUT OF POCKET MONEY! They installed the solar panels and an upgraded breaker panel for free. We purchase the power from them at only .15 cents. NO HIDDEN COSTS! These men arrived exactly when they said they would and were courteous and professional. I wish all contractors were as wonderful as these men were. They went to the city and they purchased the permits, installed the panels, hooked it up and bam! I am saving money.
This company is ethical and I would highly recommend them. I do not usually do reviews, yet they were fabulous!
DO NOT PAY FOR YOUR SOLAR PANELS!!!
GO VIVINT!!!

Our salesman was great! After that we have had nothing but dissapoinments. Started process first week of July. Panels up etc. Then that’s it. Not operational and just look at the useless items. Mistakes and excuses. Today was the straw that broke the camels back. They scheduled today for city inspector to come out so I had to turn down a job for my own business in order to accommodate the city inspector and vivint. Only problem is vivint failed to call city for inspection! It’s just one excuse after another. After we contacted corporate office to complain at 8am this morning got a inappropriate call at 9 pm tonight. Only reason for call was to reschedule. Oh and don’t forget the vivint employee who snuck into my electrical box today and tried to leave quickly before he was caught. I just want them to take their equipment off my house return it to the way it was. I do not feel theis company cares for their reputation or customers. The activation section of contract states 2 – 6 weeks.

We really like the concept behind this company. Our bill will be significantly lower. However the salesman came to our door unexpectedly MANY times, sometimes during dinner, sometimes morning, sometimes late evening. After the panels were put up (BUT before they we’re actually connected) we never saw him again. It was as if he got his commission and didn’t care if the project was finished. The electrician Andrew did a fantastic job. I would give the company a 5 star rating if it weren’t for the long drawn out process it took from beginning to end
So it’s been 6 months and our panels are still not connected. We’ve called and been passed around to so many people. This company is unreliable. They don’t keep their word and can’t be trusted. They’ve made so many promises to come finish the job. I’m tired of calling them and just want the panels taken off our roof

I have nothing but good things to say about Vivint Solar. The salesman we dealt with was Taylor and he always kept us notified on where in the process we were. As for the service I don’t have to do a thing. When my system was approved I was informed and I turned it on and that was that. I can look on line and see exactly how much energy my system is producing and once a month I get an email that lets me know my bill and then about 2 weeks later they take it out of my bank. So simple! Now my Edison bill has gone down 71% and my Vivint bill is also low so all together I’m saving more than 50% off my old bill! Now I can actually look forward to summer instead of dreading my electric bill like in years past. This was the best decision we ever made.

Great company. Josh is the best guy to get set up with :) no money down it cost to set up. Simply pay them your new electric bill and practically wipe out your old one. All together you save about 20−40% depending in your home and site survey. You can cancel anytime before installation so I say at least give it a try and see what they come up with, your design and your savings.