European Wax Center

Just Amazing, i have been looking for a place like this for over 8 months Angela was the professional that help me out and she was the best person so far that i have meet that been this good. I have been waxing for like 5 – 6 years now and so far she has been the best. I will be back. Thank you guys also sabrina at the front desk was amazing and very help full ask for the prepaid deals and the unlimited access services.

I needed to write this review as soon as I got off the phone with the manager because the customer service given to me in regards to my bad situation was not just excellent, but fast. A solution was made to fix my problem, and they will be definitely be seeing me again in the future. Customer service deserves a 5 stars, and hopefully the results of future waxes will be a 5 stars too.
_​_​_​
This was my first time here and I have read nothing but good reviews. Therefore I thought I should try it out. I got my upper lip, under arms, and full leg done. The wax is extremely comfortable and I had assumed that all my hair was gone, considering how much she was using on my body
However, when I hung out with my friend, she had noticed patches of hair on my leg. Then I checked on my underarms and lip and there is still some hair. It’s slightly disappointing when I had such high expectations and I paid a decent amount of money. Hesitant to try again. 3 stars instead of 2 because the lady at the front desk was so sweet and accommodating with my questions.

I am updating my review because I had the supervisor call me and make everything better. That is the customer service that I am used to. She refunded me money and gave me a session to make up for my bad experience. Like I mentioned previously, the moment I found someone who was good I never had a problem. I would still recommend that you do NOT book with Meliza. Especially if it’s your first time. She is not good at making you feel comfortable. I am sure you can find anyone that can give you a great experience. Thank you European Wax Center for going out of your way to make it right.
Today I had the worst experience ever. I usually go with Jennifer but today I didn’t book in advance so I was booked with a random person. I got Meliza. I have gotten her before and had a horrible experience. This time I completely forgot to let them know to book me with anyone but her. As soon as I saw I was hoping I would have a better experience than I did the first time I got her. She was rude. Did not talk at all. The wax was too hot at one point and I told her and she didn’t acknowledge what I said. One of the times she was about to pull the strip off wax off. I asked her to wait and she ignored me and did it anyway. She got her job done but I had the worst experience ever. I’ve been getting waxed here for almost two years. I love everyone else here. For the most part every person I have gotten has been way more professional than her. To top it off when I go to pay she wrote on my receipt «do not book with Meliza» and I happened to see it. I was already going to complain about her. This was honestly the worst customer service I have gotten at European Wax Center. Do NOT BOOK WITH MELIZA!!!

This was not my first time at EWC, but my first time at the Redondo Beach location. I had a wonderful experience with Nisha. She was warm and friendly, but didn’t talk my ear off like some do, which was nice. She was also the most thorough anyone has ever been with me, and really took her time to make sure the wax was immaculate, while still being efficient and not wasting a single minute.
I’m literally sitting in my car after just leaving my appointment because I couldn’t wait to write this review!
One tip: taking a pain reliever makes a HUGE difference. I took a few extra strength aspirin before my appointment and the pain was much more tolerable.
I will definitely be back and will book with Nisha again!

I would not recommend this location to anyone
First of all they they can not keep estheticians I have been going there for 3 years and have not had the same tech. Twice
A one and a half years a go I had a horrible tech she keep wax in my ear — I had to get a wax removal kit to take it out
Horrible
Yesterday I called to book I explained that I did not want a certain person — they said ok
When I arrived for my appointment– they had me with the person I did not want.
Everyone was sorry
They said come back tomorrow– we have a women who had been here at least 10 years.
So I took more time off work went to my 2:15 appointment
Asked the tech how long she had been waxing she said 1 year — I said I was supposed to see the women that has been with the company for 10 + years. She said that must be Olga — I got up and the booker said she never got that message– she said sorry
Come back in an hour — I said I had to go back to work.
It appears that no one cares about the customer-​no one pays attention to what you say to them. They just do what ever is the easiest
I give this establishment– A zero rating
Do not go there !

nisha!!! nisha! nisha! is amazinggg literally every appointment i have with her gets better & better i remember when i first started i was a chicken she talked me my way through from a bikini line to a brazilian idk what it is about her from the pressure she applies after pulling every strip to ease the pain or our girl talks we have in the process she makes me feel at ease & walaaa before i know it we are done… lets not talk about brows this is her specialty im never disappointed after seeing nisha she leaves no hair unturned best waxer ive seen in all my lifetime literally i refuse to see anyone else!!!

Meliza is awesome! I’ve been here a few times, and each time Meliza was great. She took her time and made sure I was comfortable. The first time I came in I was a bit nervous as I had never been waxed before. She explained the process to me, and I must say it didn’t hurt me! She has magic hands! AND I have never had anyone snatch my brows like Meliza! She is the only person allowed to come near my brows now.
If you are thinking about getting waxed, definitely ask for Meliza

Hands down best waxing experience. It’s quick and way less painful than other waxes that use strip wax. The gentle hard wax is the best and it really does make a difference.

I give this place 3 stars based on the 3 good things I can think about it:
1. Olga– she is fantastic, and if this review was solely about her it would be 5+ stars.
2. Convenient locations
3. Online booking
Other than that, there are so many things I dislike about this place. The front desk girls are never friendly towards me and are always pushy about selling me a package, even when I currently have one. The only reason I initially bought a package is because their prices are outrageous otherwise, and for no good reason. $ 61 for a full Brazilian, including the below the belly button tummy line, is just crazy! I could go on and on and on, but I will just end it by saying if you do choose to go here, go to Olga or one of the other highly recommended ladies.

I always go to EWC for my Brazilian. They’re typically really amazing. However, the last time I went I really didn’t enjoy my experience. The woman waxing me taunted me about my legs being harry and asking how long I let them grow out for. It wasn’t funny. I found it quite rude to be honest. She continued to poke fun at the hair on my body afterwards. I was very disappointed with my experience.

Love Stephanie. This place is the best
Great packages too. I purchase the unlimited annual and it always ends up paying for it self !

Being new in town I decided to give this place a shot. First and foremost ‘Excellent staff all around’. Everyone was nice and welcoming. I went in to wax my back and was mesmirized by the work. The wax was painless *unlike other places* and smooth. The young lady made me feel at E’aze with her proffessionalism and experience. She also gave me pointers and made me aware of my skin making me feel confident in myself. Thank you’ for that. I have been using the Body wash recommended and have been feeling positive results. I will be returning soon and hope to schedule With Ms. Jazmina’ for my next trip; she is a wonderful lady that knows her duties. European Wax Center is great and should consider opening up a shop near Aspen’ Colorado. You guys Rock’
— Deray

I have to update my review to give praises to Jackie who is an amazing waxer and is added to my waxers for life list along with 2 others. She’s the Queen Divah in multitasking your wax areas (if you’re getting more than 2 areas waxed) and will take her time and wax several areas until she gets it gone! If it’s either your first time or its a 3x a charm, she’s it — trust me, YOU will not be disappointed! Thanks Jackie for such an outstanding first impression!

MUCH better waxing experience for me here!
Fast, definitely not as painful as it was with the other gal I went to, and a super friendly staff!
Affordable pricing, and they gave me tons of samples.
A new favorite place.

I tried this place for the first time and fell in love! The wax is amazing… you don’t feel a thing but come out with the Best results, they have a friendly staff and clean facility. I had a Brazilian wax and under arms. I will recommend this place to everyone I know, you have to try it! Ask for NISHA she was awesome and also shared some great products they offer.
JP

I was getting my eye brows waxed by Jennifer here twice a month. She is a really nice girl. But I started to notice the top of my brow and how uneven my brows are. So just warning you all… Really clean and friendly staff thou. Just missing the top of my brow… lol

Got my eyebrows waxed here twice. The waxing takes 2 minute, it’s very fast and doesn’t hurt that bad compared to traditional wax. The wax dries quickly and hardens. This process does not use a traditional strip of cloth with wax, the wax itself becomes the strip once it cools and dries. I think I paid around $ 20 with tip included for my brows. I did ask for them to be thick and they made them too thin, and we all know what a pain it is to wait for eyebrow hairs to grow back, sometimes they don’t grow back at all :0(Fingers crossed my hairs grow back. I think I’m just going to stick to doing my brows myself.
If you’re in a pinch this place will do the trick, but please be very clear with whoever does your brows. Sometimes language barriers can leave you shorted from what you really want :(

After recently going to another waxing salon (found through Groupon) I realize just how wonderful European Wax Center is!
Their online system makes booking an appointment quick and easy, and there are always an array of days and times available to fit your schedule.
I have gone to several technicians as well, and regardless of who my treatment is with, they make me feel comfortable from the start to finish of my service. They are beyond friendly and so helpful each and every time I go in, making the service of hair removal as painless as it possibly can be!
I have undoubtedly learned my lesson, and will no longer be venturing to other waxing salons, as I have clearly already found an amazing one! Thank you!!!

I went in today for a Brazilian wax (after maybe 3 months of no maintenance), and Ayesha (spelling?) did a really great job. I usually don’t like places like this that feel like a mill more than a spa, but sometimes you just need to get in and get out on short notice. This place is great for that.
I originally made an appointment at another salon, but due to a scheduling mistake, I was left with lots of hair and nowhere to get waxed. But I was able to make an appointment at European Waxing online for only 30 mins later.
Ayesha was really nice and made me feel as comfortable as possible while lying «butterfly» on a table. I’m not a big fan of getting undressed/​dressed in front of a stranger, but that’s what they do there, so whatever. It had been a long time since I was waxed, but she was really nice about it and was good about helping me thru the more painful parts. She was also fast, efficient, and got Every hair! I’d definitely consider coming back here for her services!

I love this specific location. From the receptionist at the front door to all of the waxers. Everyone here takes great care of you.
I have been coming here for a little over 6 months now and I always make time to make a visit at least once a month. If you are a first timer, you get a complimentary wax or half off brazilian. I must say, such a great marketing strategy.
Anyways, all of the staff know what they are doing and are all very friendly. They are very thorough and don’t make you feel awkward whatsoever. The rooms are all extremely clean too.
I highly recommend that if you become a valued customer, you invest in the prepaid plan. You get a few free visits and all of your waxes are discounted.