Phenomenal customer service by the entire team… they are all very friendly and knowledgable. They have helped me with everything from choosing the right bike seat to finding the perfect pair of cycling shoes. I highly recommend this shop for all your cycling needs.
Laura Z.
Évaluation du lieu : 5 Redondo Beach, CA
They did a fabulous job installing new tires, tubes & brake pads on my old Schwinn Beach Cruiser. I brought it in on a Sunday morning & was told it would be ready the following day. A few hours later, they called to say it was done. Even loaded it into my car for me. Very pleased!
Susan U.
Évaluation du lieu : 5 Tujunga, CA
I think they’re the best! Basing on 2 other bike stores that we have visited, this is still the best one. Mike was the guy who helped me find the right cruiser bike with 7-speed. He was friendly, patient and professional. They have few other uniformed guys who work with the repairs. The boyfriend got his bicycle from here too so when I got mine, he was able to get a discount. I was really satisfied with my new Venice Bike! It’s super comfortable and gorgeous.
Andra C.
Évaluation du lieu : 4 Redondo Beach, CA
This is where you want to bring your bike for repairs. We brought in one of our bikes for repairs and they fixed it right away. It runs better than before. They have good customer service as well.
Becca P.
Évaluation du lieu : 5 Redondo Beach, CA
The staff at Sprockets are fabulous. I went in to get my bike tuned up and they gave me options as to how much I could/needed to get done and showed me what they meant. They were prompt and did good work. You can also just walk in without an appointment and they will help you as soon as they can.
Jonathan M.
Évaluation du lieu : 5 Los Angeles, CA
The customer service here is fantastic. Brought my bike in for repair. They took it right in and fixed it up nicely and I was on my way in about 15 minutes. They were friendly and informative and I’ll definitely be coming here for and of my future biking needs.
Ris A.
Évaluation du lieu : 5 Los Angeles, CA
I got my bike here a few years ago, absolutely loved working with Paul. He’s very genuine, kind and straight forward which I appreciated. I definitely recommend this spot over others that I have been to.
P J.
Évaluation du lieu : 5 PALOS VERDES PENINSULA, CA
If there were 6 stars I’d give it to them. Paul did an absolutely amazing job of walking my wife through her purchase of a new road bike(her first). He devoted considerable time to helping her understand the mechanics and bio-mechanics of the ride and fit of her new bike. We have shopped around and could not find another store that gave her this time and attention(priceless). She’s walked out the door with the confidence she needs to get started.
Lisa S.
Évaluation du lieu : 5 Emerald Hills, CA
Got a new bike and needed some accessories and a new seat! Excellent service, very helpful and didn’t try to up sell. Overall a great experience.
Kelie A.
Évaluation du lieu : 5 Playa Vista, Los Angeles, CA
Paul and his team are amazing. They know what they’re doing and provide great customer service. I have been bringing my road bike to Sprocket Cycles for tune up/clean up/maintenance and I’ve been satisfied everytime. They do a meticulous job at cleaning your bike and everyone is super friendly and knowledgeable. I would definitely recommend bringing your bike to them.
J B.
Évaluation du lieu : 3 Kauai County, HI
Workmanship is superb, but be prepared to pay $ 9 per tire replaced + $ 8 labor. New tires start at $ 30 — yes $ 30 not $ 13… Best of luck, I will stick to my car
Karin W.
Évaluation du lieu : 4 Los Angeles, CA
I bought my boyfriend’s Christmas present here, and he loved seeing that shiny new cruiser on Christmas Day! Thank you Mike for making it happen and taking the extra time to help me load the bike into my car with the broken trunk seat! Great knowledge of the bikes and products, I would highly recommend this to anyone looking for a bike in the South Bay.
Aaron R.
Évaluation du lieu : 5 Redondo Beach, CA
I really like this place. I’ve been riding for decades. I do simple maintenance and cleaning myself, but when things get over my head, this is the place to go. Friendly, thorough and knowledgeable. They’re human — if something isn’t perfectly perfect, they’ll make that work. I love that. Conveniently, it is pretty close to home for me — although I’d travel to get there if I had to. Sprockets is worth it.
David H.
Évaluation du lieu : 5 Redwood City, CA
These guys are great — knowledgeable, helpful, and did the extra little bit for me the last time I got a tune up. I’ve come in a couple times and chatted with Paul about various new technologies, or just random talking points — he’s obviously living and breathing cycling, and enjoying it. My most recent experience, they advised replacing the brake pads, due to uneven wear, but since they still had some life, they actually held back on replacing them and instead filed them down a bit to wear more evenly. They have me some good advice on the wheelset I own, as well as some helpful tips. Mind you, what also puts them above and beyond is that this was all after closing time! They were nice enough to wait for me to pick up my bike, even though I arrived 15 minutes after they closed! In synopsis, great shop, decent prices, and stellar service!
Jay S.
Évaluation du lieu : 1 Torrance, CA
What a bunch of con men!!! So I inherited a beach cruiser from a friend that needed a little seat fix so I took it to Sprockets. The salesman(snake oil salesman is more like it) said that the bike needs a little bit of work and tried to sell me a brand new expensive beach cruiser. Which I was not into. So I told him I just wanted to fix the wobbly seat. So he obliged and the gentleman that will remain unnamed fixed the seat while I bought a couple of things like a basket and a cup holder etc. He added them on and he said it was good as new. The next morning I wake up and I take my bike for a spin and it starts squeaking in places it has not squeaked previous!!! A new gentleman was helping me and said something similar to it being sub par and I need a new one, then he tried pushing a tune up on me. THESALESMANFROMTHEPREVIOUSDAYWASTHEREANDWOULDNTEVENMAKEEYECONTACTWITHME like he knew he sold me a raw deal. I CANTEVENWALKPASTTHEPLACEWITHOUTGETTING A LITTLEPEEVED. THANKSFORNOTHING! THEBIKEPLACEONPIERAVEINHERMOSABEHINDTHEMERMAIDTOOKWAYBETTERCAREOFMEAT A CHEAPERPRICE.
Kim w.
Évaluation du lieu : 5 Redondo Beach, CA
Sprockets, gives the customer«service without pretence». I had an immediate Need(repair work). I called, he said«come on down», we’ll see what you got(to fix). Mike had the replacement Crankset, said they could do the replacement«while I wait». Place is clean and ease to roam inside. in contrast? a bike shop, on PCH at 3rd Street, said«we don’t do repairs on the Weekend» …WHAT??? no bike business to help and promote customers ??? Not«Sprockets!»
Dallas T.
Évaluation du lieu : 5 Gardena, CA
I just started road biking and went to multiple shops in South Bay. Ended up going back to Sprocket multiple times. I just enjoy the quality service and bikes they carry.
Ron M.
Évaluation du lieu : 5 Irvine, CA
These guys are honest, helpful, and cool. If you need to get your whip serviced, don’t go anywhere else. These guys will serve you right without ripping you off. Ask them anything too, they know their stuff! Like Schwarzenegger, I’ll be back!
Patrick S.
Évaluation du lieu : 3 Torrance, CA
Stopped in to see what they had and how the service was. i liked the clean and open and brightness of the shop and sales area. the guy working was nice and helped me out when i needed it. They carry mid level quality range of bikes. mostly Scott and BMC brand bikes, and thats not a bad thing. these names are some of the best in cycling, you cant go wrong with this stuff. They also had a few high end models, but most of it was road and MTB mid/entry level stuff. they did have beach cruisers, and some misc stuff, fat tire and TT bikes. They also had a good selection of parts for all kinds of bikes. as well as shoes, clothes, tires, bags, seats, baskets etc. not a big shop, but had a good selection of stuff for its size. Great location by the beach if you’re in Redondo then this shop could be a great place to go for parts and service.
Nat L.
Évaluation du lieu : 5 Redondo Beach, CA
The owner Paul and his crew are wonderful, knowledgable and friendly. Great customer service !!! Friends and I have bought bikes there… If you’re into road cycling, they can also custom your bike to your needs!