Oxi Fresh of Redwood City Carpet Cleaning

I cannot believe it’s been over six years since I first called Oxi Fresh and was impressed by Bob’s professional, do-​it-​right, carpet cleaning job.
Back then, I said I was blown away. I still am! Bob kept an old carpet from looking completely disgusting with the deep cleans we got a couple of times a year. He would show up to clean that old pinky-​biege carpet and it would look like new again. Over the years, he was able to get up mustard stains, wine stains, nail polish residue, and dog pee and vomit stains. He has always been courteous and the quoted price IS the quoted price.
I said if I ever got a new carpet, the only cleaner I’d ever call in is Bob with Oxi Fresh.
So I got a new carpet about a year ago and, of course, I called Bob for its first cleaning. There weren’t too many stains on it, but the ones that were there came up and show no signs of reappearing (unlike my previous experience with steam cleaning when the stains came back the very next day). He has some new products, too, and the person who took my reservation explained them and asked if I wanted them. There was no pressure, the products were simply explained as being available should I want them.
I keep telling people – call Bob with OxiFresh and do NOT steam clean your carpets. Believe me, you won’t be disappointed. Clean carpets, dry in a couple of hours, and no re-​emergent stains.
I am still sold on Oxi Fresh’s carpet cleaning method and on Bob’s professional, can-​do, do-​it-​right attitude.
Bravo!

Just got our carpets cleaned a couple of weeks ago – can’t believe it’s been over two years since I reviewed Oxi Fresh.
Bob does a fantastic job. All the little stains on my new carpet are gone and it was dry in a couple of hours. He also applied a new product on the stairs to help resist stains and I think it’s working well. We had a little spill of lotion about a week ago and it came right up. Was pleased by that.
If I could give Bob more than 5 stars I would – he does great work and my carpet looks fantastic!

Our beige carpets were looking really dingy. We called OxiFresh after seeing how highly they were rated on Unilocal.It was a good move — They were friendly on the phone and in person, the service was fast and our carpets look brand new. I’ll be using them again every time we need a cleaning!

Bob was great and our carpets look perfect. The price was reasonable and the service was outstanding. Will definitely be using again!

My carpets look amazing! I wish I had taken a before and after picture. Bob called to let me know he was going to be a little late which was no problem. It took about an hour and a half for him to clean 3 rooms and he even was able to clean some makeup I had spilled on the floor. Would definitely call them again!

I was a bit skeptical after seeing the minimal equipment used, I was expecting a big truck-​mounted machine but the work was outstanding. The carpets look like new and all the pet and traffic stains are gone. Clint arrived early after checking with us first. We moved a little furniture, he explained everything, and a miracle… no push to upsell like others have done. He stuck to the phone quote and did a super job. For sure I’ll use them again.
One suggestion, at least put a magnetic sign on the truck. He came in what appeared to be his unmarked personal suv. Not a problem, but a business should look like a business.

The work was fast and friendly. Carpets were dry within an hour. We had some dark spots and they’re all gone. I’ll be back for sure.

Incredible work. Didn’t try to unnecessarily upsell me. Stayed true to quote. Showed up one minute early! The carpets looked better than when I moved in. I’m thrilled with the work. I’ll be calling them again next time I want my carpets cleaned.

Clint is wonderful in cleaning our carpet. They did a great job in cleaning two carpets that the tenant left that were filthy. I really appreciate his hard work and excellent job. I highly recommend them to anyone. thanks.

Great experience.
Clint showed up within 10 minutes of scheduled time, did exactly what he said he would, and the carpet looks great! It was easy to schedule the appointment and I thought the price was very fair, as well.

So far this is only the review for the customer service on the phone, not carpet cleaning.
What is up with major attitude on the phone? I called last week to schedule chair cleaning. Whoever I spoke with was super nice and helpful.
Having thought better and having read the glowing reviews, I have called today to find out the quote for carpet cleaning. I want to give them more business. The teenager on the phone gave me such major attitude, actually sighing and sounding all pissed off. Am I not allowed to get the quote and ask questions before scheduling an appointment? WTH? Seriously, if it weren’t for great reviews about Bob, I’d say, «forget it». For now, I got the quote and having had enough of her attitude, I’ll think about whether to call back. If I do, I really hope to get someone better next time.

Super happy with their work. Clint was awesome! He was on time, fast and did an amazing job. I highly recommend their services.

My wife and I were nervous about getting our carpets cleaned, because the last time we had it done (by a different company which steam cleaned our carpets) it took several days for them to dry and the house smelled like wet dog for weeks. After Oxi Fresh came out they removed ALL of our pet stains, the carpets were dry in two days, and after they dried there was no residual smell. We will use them again in the future.

Bob from Oxi Fresh just came and cleaned my carpets again. The results were fantastic and the carpets dried completely within 1.5 hours, in the winter! So awesome! They are a little more expensive than what you’ll find with some groupon carpet cleaning deals, but the quality results, the fast drying, and the excellent service make it worth it.

I had my carpets cleaned today and they did a great job, they showed up on time actually a little early, cleaned without trying to upsell any services and within a couple hours the carpet was completely dry.
I had contacted 2 other companies that tried to upsell and when I didnt want extras they just didnt show up to the appointment. I had Coit come give me a quote and it was almost double the cost.
Highly recommend using them

Still the best service I’ve seen so far and I hired him again in Sept!

i schedule a service from website and choose their available time. They just change my appointment WITHOUT noticing me! I called them to ask the reason then they told me they dont provide service at that time. awful experience
I am living in bay area not lake tahoe. I found this information from Unilocal.So I know I am writing this review in the right place.
To anyone who read this review, you can find some ONE STAR follow up review right after some 5 starts reviews. Those reviews are mainly complaint about how they doing business. I believe they have awesome carpet clean service. But what can I say, at least for me, the customer experience is awful.

I needed my carpets cleaned, and ended up choosing Oxi Fresh because they had the lowest minimum, and highest reviews of any local carpet cleaners. Scheduling my appointment was really easy, and they worked around my schedule which was important as we have to move out soon.
They came to my house right on time (in fact, a little early), and did a great job. I was a little worry about some of the stains that were on our carpets, but their system really does a great job. Our carpets look like new. The owner, Bob, was the one that cleaned the carpets and was a really friendly guy. I ended up having Bob clean 3 of our rooms. Overall a very positive experience, and a company I’d recommend.

Clint from Oxifresh came to clean our carpets. He came with a small backpack size cleaner, we live in apartments on the 2^nd floor so it was nice to not have to figure out a way to get the big tubes coming from a van downstairs up and inside our apartment. It also shows how significantly less water is actually used to clean the carpets with oxifresh. I think that’s why stains show up days later when some other companies come because when they are done the carpets are still soaking wet and you can’t tell yet.
I live in a small 2 bedroom and he was done about 1.5 hours and the carpet was mostly dry when he left. Stains he had to work over were dry in a few hours with windows open. I haven’t had my carpet cleaned in about 2 years, children come in and out with shoes on, some gum spots etc. I would say he got out about 90% of the stains. He was honest about what he couldn’t get out and said some were probably gum stuck in the carpet.
He was fast and professional and didn’t try to up sell anything at all I paid exactly what was quoted online. When he arrived I asked for an extra area to be cleaned and he didn’t even charge me extra. I really appreciated that!
I would recommend their services and will use oxifresh again. Best carpet cleaning service experience I’ve had.

excellent!
Easy to make an appointment. I needed to clean my apartment on ¹²⁄₂₃ before I moved out. Many places are either closed for holidays or too busy. Lauren set up my appointment with Bob.
Bob kept me updated when he is on the way. He finished the job nicely. The apartment management has nothing to complain, nor any excuse to deduct more deposit because of the carpet. Then they try to give me trouble by asking the Bob’s license. (They claim the carpet must be done by a licensed cleaner). But Bob has it all. He sent me his license number and the apartment management became quiet.
5 starts for sure!