Shademakers Eyewear

Tim and Glenn are simply the best… I’ve been a customer of theirs for 10 years and this is the only place I go for my glasses and sunglasses. Tim has the product knowledge, special personal touch, and best brands and styles in house. You get what you pay for! I highly recommend Shademakers.

My family got a house in Rehoboth for the holiday, and sure enough, one of the out of state brothers broke his glasses after a few days. So after every guy in the house took a swing at fixing/​patching/​rigging them (with a variety of tools scavenged from the house and various vehicles) unsuccessfully, I googled and found this place half a mile away. He called, but of course they couldn’t tell him much without seeing them, so we walked over to get them checked out.
My expectations were low. We were talking on the way over about what the first tourist-​gouging line we’d get would be, something along the lines of «oh, well we can’t fix those, but we could get you a new pair of 9 bazillion dollar ones instead». Or if they could fix them, they’d charge $ 40 or something.
The problem was a pair of invisible rim glasses, the kind that have a thin piece of metal across the top of the lens and then nothing visible across the bottom. There was some kind of thin white thread holding the bottom in place that ran through a groove cut in the edge of the lens. One of those invisible threads broke so the whole lens came out.
And… when we showed up with the broken glasses, the guy working didn’t try to sell us new glasses or talk us out of fixing the old ones, or do anything else obnoxious, he just fixed them, cleaned them in the sonic bath thingie, and then handed them back over. And charged us… FIVE DOLLARS! My brother handed him a $ 10 bill and told him to keep it, but no, he insisted on giving us our change.
Maybe I’ve just been dealing with Halpern too long that such a small thing made such a huge impression on me, but I was really flabbergasted that there was no attempt to upsell or cheat us, just competent, polite, efficient service.
Kudos. And if I don’t find a place closer to home, I might consider driving all the way down there again for future eyewear purchases. Would definitely use them if I ever needed an eyewear repair while at the beach.