Placed an online order at 5:57 pm and website showed expected delivery at 6:27 pm,(30 minutes). I called at 6:42(45 minutes) and was told the pizza was dispatched for delivery. Pizza was delivered 15 minutes later which seems a bit too long since this Pizza Hut is just 1 mile from my address. The pizza was just bearly warm enough to eat the first sloces, needed to be warmed up as we continued to eat. Will strongly recommend NOT having the delivery service, to get the pizza hot enough too eat you must pick it up yourself.
Sami V.
Évaluation du lieu : 5 Owings Mills, MD
I LOVEITHERE! Great wings and pizza! The delivery drivers are always on time with the pizza hot. Great management and staff. The different types of pizzas they have are great and it’s nice to try something new.
Nelli F.
Évaluation du lieu : 4 Baltimore, MD
Very quick delivery less than 30 minutes. Only one complaint, they ran out of banana peppers. Overall great and friendly service.
Shweta R.
Évaluation du lieu : 1 Baltimore, MD
ZEROSTARS. Hubby placed an online order and made payment. We waited for ANHOUR and then called this pizzahut place. They said they did not deliver the pizza because we did not have the apartment number on it. THATIS A BLATANTLIE. I went back to my order and checked it out just to confirm and the apartment number was very much there on the order. If the pizza place couldn’t see it, then attention pizza hut, your SITEHASMAJORPROBLEMS. They also said they couldn’t reach us on our cell phone which again seems like a lie to me. My guess is they never called, because my cell phone had no problems with reception.(I’ll give them the benefit of doubt on that though) So, When i called after waiting for more than an hour they said they’ll now deliver the same old cold pizza. Talk about customer service, the attitude was more like take it or leave it. When i asked for a new one they said would take another FORTYFIVE minutes. So We asked them to cancel the order. Hopefully I’ll get my money back for the cancelled order. If i don’t get it back i will update here in three days.(that’s the time it takes for the amount to be credited back) Tip: never prepay with a credit card at this location. That way you are at least guaranteed a delivery.
LC C.
Évaluation du lieu : 2 Owings Mills, MD
We ordered the $ 10 pizza box from here Sunday evening. The delivery came 20 minutes later than what we were told. On top of that, nothing was hot. The breadsticks were topped with cheese and all the cheese was hard. Also, the pan pizza that came with the pizza box deal didnt taste like their normal pan pizza. Very disappointed.
Ashleigh S.
Évaluation du lieu : 5 Baltimore, MD
Good food of course and not to far from where I’m at. Actually, there are two where I’m at but this is the one that is closer. Pizza Hut have always been better than Dominoes and Pizza Bolis. At least that’s my opinion.
SL R.
Évaluation du lieu : 2 Wye Mills, MD
We ordered the $ 10 box pizza with breadsticks and had it delivered. We were told delivery was going to take 30 – 35 minutes. Well, delivery took over an hour and the pizza and breadsticks were not even warm let alone hot. Very disappointing and will not have pizza delivered from there again.
Erika F.
Évaluation du lieu : 4 Baltimore, MD
The employee confirmed the address of the Pizza Hut, made sure we knew which of the two PH’s in the area to pick up our pizza from and the telephone number that I dialed from. She repeated the order back correctly of a medium pizza with extra pepperoni, sausage and extra cheese. It would be ready in 15 minutes. We arrived as the 18 wheeler delivery was being finalized. As we waited about 10 minutes longer, I noticed a sign for parmesan cheese and red pepper flakes packets on two little buckets to the right of the counter. They were all out of Parmesan and I asked the manager if they had more? He quickly said no. Then, I’m like, «awww man that sucks, it makes the pizza». Of course, he used his brain by then and offered to check his delivery order for the item. It was a good thing for this Pizza Hut location because if this managerial looking man gave me the lazy I don’t have anymore because you’re darker than me thing going on, I was itching to post a negative review. BUT he was helpful at that time, knowing good customer service is key. So, Ha what do you know he had parmesan cheese packets in an instant! Good thing he customer serviced me properly because other would have stars revoked, lol. I do recommend this location especially since it’s the Pizza Hut in the area that is responsible for deliveries. You’ll get hot Pizza… go!