Clark Real Estate

Recently I had strong interest in an apartment they had placed on either Zillow or Craig’s List. When I contacted their office about working out a viewing of the property, I was told it wasn’t ready to be shown. You know, the usual clean up between tenants. The location was ideal. It was going to be a couple weeks before it would be ready to be shown.
I stayed in touch but I had to keep looking elsewhere due to their vagueness about it’s availability. I had decided to take another apartment but thought I would make one last call to Clark to see if their apartment might be ready to view. I was told it was! I hurried over, got the key and went to see the unit. I liked it.
I was lead to believe I was the first to get a key to see the place. So when I got back to their office I said I would like to apply. I was given the paper work to complete. I spent the next 2 hours completing their application providing them with bank statement copies and income verification. This is all time consuming.
When I completed this exercise I headed back to turn it in. The young woman asked me which property I was applying. I told her and a guy (owner looking) came out immediately and told me it was rented last Friday. I was blown away. To have stayed in touch as I did, finally getting the key to see it, spending 2 hours worth of paper work because I was lead to believe it was available, only to be told it wasn’t available was maddening.
This place, Clark Realty, IMO, is anything but professional.

Consistently unimpressed with the professionalism of this company. After moving in and finding multiple issues with our rental including broken plumbing, trash left by previous tenants, and overall poor communication, I am dreading what the next year of my lease term will look like.
It is now over two months since moving in, and I still don’t have a trash can, and I’m now told that Waste Management is out and trashcans are on backorder? Come on.
The house was never cleaned prior to move in, we had multiple broken blinds and paint on the floor that was never cleaned. After contacting Clark Real Estate, I received a call from the homeowner directly who sent someone to come clean two weeks after we had moved in, and the blinds were not fixed for another few weeks.
I’m often told I’ll receive a call back from either the company or repair men to setup times, except I’ve received only two call backs from the company itself, and the landlord and plumber seem to show up as they please with no warning.
While some of these issues are decidedly the fault of the homeowner (the only reason they get more than one star), I would expect the management company to make sure issues like this were taken care of, especially before moving someone in.
We had issues with the plumbing in the second bathroom backing up, and the homeowner sent a plumber quickly to clear the pipe, finding tons of hair and women’s products from the previous owner clogging it. After it happened again two more times, the plumber described that our pipes going out to the street would have to be dugout because there was a problem there. After I told the management company, they called in the homeowner and plumber and asked why they had told us this and them another story. The plumber recanted ever telling us this, and gave his word on the plumbing (we’ve since found out they have a prior relationship, and explains why he was covering for the cheap homeowner who didn’t want to pay to fix the problem).
Sure enough, two weeks later we had the same issue, and the plumber came out and described the same problem to me again. The next week after telling me roommate roommate he would be over on Saturday and call to setup a time, he shows up without ever actually speaking to one of us and digs up part of my front yard to expose the pipes. The pipes had to go uphill there and that’s why it was backing up. He had to leave it like that because neither of us were home and he needed power and some parts to fix it (which he could have got if he had called us so I could be home). The plumber left the deep hole open without and warning signs of temporary fencing which was a huge hazard and some kid could have hurt himself pretty bad. Finally though, that problem seems to be fixed, but could have been done a month beforr or even sooner as I’m sure they’ve had the same issue in the past.
Our rent is cheap for the size of the house, but I’m starting to see why with the plumbing and other issues we’ve had.
I’ll update as the year goes, and when I move out.

lived in one of the their properties for 2 years. Sometimes maintenance requests were a little slow. Overall the staff was friendly and easy to deal with.

We have worked with Clark Real Estate for several years now. They are very professional and friendly! I would highly recommend Kristin Gandolfo for all your real estate, rental, and property management needs!

While we have not officially used Clark yet, Kristin Gandolfo has helped us with rental information and has been great to all those I have referred to her. When the rental we were in appeared to be going into foreclosure, she helped us to determine our own risk as renters in that situation and without compensation gave us valuable advice to assist us in finding another rental that was «safe» for us, even though it was not one of Clark’s properties. Much like «Santa» in Miracle on 34^th St, she referred us to a place that could help use even though it didn’t benefit her in any way. Honesty is everything.
This distinguishes Clark as a company who cares rather than a company who is all about the money. I refer all of my friends to Kristin for their rental and home buying needs and I highly recommend them.