Jack In the Box

This place is close to home and always open. I have been through the drive through as well as dined in several times.
Store is kept clean and well stocked. I use coupons regularly and never have any issues.
Each visit has been good and the service is pleasant. Though if there are more than two cars in the line, expect to be there for 10 min or so.

Located in food row on mccarran. The burgers here are just to hold you over until you get from point to the next. Service was slow in the drive thru so today was not really fast food. Most likely someone ahead if né was ordering for all their friends but, just a burger…

Please do your customers a favor and pull Leianna off the drive thru now! She cut me off and told me my total before I was able to complete my order. Upon arriving at the window she quickly told me my total with her hand out waiting for my card. She asked if I wanted any sauce and before I had finished she had turned around and walked away closing the window. I could see she was not putting any ranch in my bag (which I asked for) but before I could say anything or even look she had again closed the window and walked away. You usually have such nice and personable employees and she was far from that. Overall terrible customer service skills.

Maddisyn took my families order and she was very pleasant and had a great attitude towards our difficult order. Her outstanding character was a positive experience for us and was a great reflection on your business.

Take a look for yourselves: I used to love Jack, but within the last 2 – 3 months, this one and the other Jack on Prater in Sparks have been horrendous, to say the least. Every time I go there (not an exaggeration, I mean every time), I get some quantity of nuggets of mozzarella sticks, and they always come out looking mini sized compared to what they should/​used to look like, probably from over cooking, and the mozzarella sticks are usually over cooked, one time to the point where the inside mozzarella was BROWNS all the way through. For those who are not cheese connoisseurs, mozzarella should NEVER be brown. Seriously gross. Maybe this is because I usually only go at night, but regardless, something needs to be changed before the health department shuts this place down

I had a really bad experience here a few weeks ago and will not be returning. I really like Jack in the Box and I’ve never had a problem. Yes, orders get messed up, it happens but don’t get mad at me and take on a snooty tone, loud enough for me to hear it because of the wrong mustard. Her utter lack of customer service astounded me, to the point that I called corporate. The DM called back and I was unable to pick up due to being at work, he left a message and seemed uninterested in my complaint; I didn’t return his call. You’ve got a young, disrespectful employee working there who’s actions where absolutely appalling. If one of my employees did that, I would fire them on the spot.

My go to spot when I need a meal at any time, except for this time. This happens to me on very rare occasions, finding a 24 hour drive thru on Unilocal that’s not open 24 hours. Bummer. Del taco it is

Excellent, fast & friendly service in the drive through ALWAYS. My boys love the burgers.

WATCH FOR EGGSHELLS IN THE BREAKFAST SANDWICHES! Salads are a ridiculous price! And they’re getting smaller. What happened to the Oriental chicken salad!!! Are salads more expensive due to perishability? Lower the price and see if that helps… By about $ 2 less.

The fast food at Jack in the Box, has always been better there. Service is better than other fast food joints.

We came in just before noon and there was just one other couple in the restaurant. The drive thru traffic was slow. However, EVERY single table was dirty. We asked for a cloth to clean off a table with. You’d think that might encourage them to send someone out to do some cleanup, but no. We wiped our table ourselves and returned the cloth to the counter.
After this, the restaurant got busier, and the tables remained filthy. Someone finally came out to wipe down tables about halfway through our meal, after several more customers had to wipe down their own tables.
As for the food, I wasn’t impressed with that either. I ordered the mini sirloin burgers and they arrived over cooked and dry, even the buns were burnt in places. Plus, only 1 of the 3 burgers actually had any grilled onions on it, and then only a very small amount. Most of the toppings lay at the bottom of the carton.
The whole experience was very unsatisfying and I would be reluctant to come back here anytime soon.

I feel like it’s silly to rate the food here since it doesn’t change much no matter what city you’re in so consider this a review of everything else.
This seems like a pretty new place as far as I could tell, the décor is a little funky fun which seems to be the trend Jack is going for. Maybe that’s why the bathrooms were spotless, but there has to be decent staff to keep it that way AND fully stocked. A girl really appreciates the little things (like a toilet seat cover) after moving her legs for the first time in 4 hours. If clean bathrooms weren’t enough, even the dining room was nice and clean — not even a coffee ring or crumb on the counter from a previous customer. I’d have to say it’s quite nice to not have to clean my own table before eating.

Yep — I am giving 4 stars to a Jack in the Box. What can I say, I loves me some Jack in the Box, and this is one of the better ones in the area. The food is always good – and prepared to order. Its not as fast as Mickey Ds, but that’s because the food isn’t sitting under a lamp. They make it fresh, so I’ll wait an extra minute or too (its not like its slow) for my spicy chicken sandwich or the outstanding sirloin burger. Sliders are also great. And, the best thing about Jack in the Box is you can get breakfast all day. Their breakfast sandwiches are bastions of fast food goodness.
Don’t get me wrong, this isn’t haute cuisine or anything, its still fast food. But its actually GOOD fast food, which is more than you can say for largely mediocre McDonald’s fair and certainly more than Burger King (vile), Carl’s Jr (heinous) or Wendy’s (ill) can offer.
Just one thing – Jack, please bring back your kona shakes. They kicked major league butt. Thank you drive through!

Krista, four stars for a Jack in the Box? Really?
Pluses:
I think that they’ve screwed up my order once, out of like 30 times in my life. They’re good about this.
Minuses:
Food quality is cheap. You bite into a burger, you get tasteless, fatty meat. You might say, «Hey, it’s not fair to dock them on that, they’re only working with what they’ve got». If that’s what you call «fresh ideas», I’m sorry you use your stomach as a garbage disposal. They have plenty of what I call artificial flavoring, that distract you from the non-​existent taste of their meats, just like any other fast food restaurant.
Also, the place isn’t incredibly clean. I’ve seen better from other Crap in the Box joints.
Think I’m being critical? I think that MANY restaurants in the food industry forget to stop and think about the fact that their job revolves around making something that is going into someone else’s body. For this restaurant, it seems like the workers on the bottom aren’t doing anything particularly wrong. Managers, however, aren’t thinking forward. They’re limiting their thinking, as well as the quality of this restaurant. Copy and paste into nearly every fast food restaurant in this city. In most cities, the restaurant to «good food» ratio is easily a majority. In Reno. It’s not even a majority. And it’s because we settle for less, and let crappy businesses thrive, and good businesses fall. bye bye beyond juice :(