The Blind Man

Cleaning, repair, sales, and installation.
Hunter Douglas certified.
Friendly and professional.

My tired old mini blinds needed a good cleaning. I usually have them cleaned every 2 – 3 years. I called John yesterday morning and was set up with an appointment for today. He was able to accommodate my need for an afternoon appointment. Vic and his son arrived 15 minutes early, were friendly and very professional. My blinds are more than 20 years old, but they were able to breathe new life into them and had them sparkling. I was very pleased with their work and customer service. Thanks Blind Man!

Hired John to install fabric blinds on two large windows at our office. Quoted with a two week turn time, we had to leave messages every week for nearly 6 weeks before John and his two assistants showed up.
They dumped all the materials in the middle of our office floor, argued loudly amongst themselves, and were generally unprofessional. Once the blinds were in place, it was noticed that the valances didn’t match the blinds. It took another three weeks before John’s crew arrived and installed the correct valances. The blinds are fine now, but it took more than two months from estimate to completion for just two window coverings.
On John’s last visit we requested a quote for a matching Velcro-​appliqué for an adjacent glass door. Quoted at two weeks, it’s now been three and we’re not holding our collective breath. I’ve dealt with other blind installers and never seen such low attention to service. You will never actually get a person on the phone, it requires several voice mails before you get a response, and forget about sending email.
The price was average, but the unprofessional attitude of this three man shop leaves a lot to be desired. There are better options in town, including just doing it yourself.