Winners Crossing

Plenty of pumps.
Easy in and out.
A fully loaded beverage fridge with Rockstar Coffee drinks (the only place in town I can find the Rockstar Almond Milk drinks!)
Snacks and goodies that you need for impulse snacking.
Everything I need in a gas station and conveniently located on Virginia right next to my pharmacy.
Stays on my list of easy stops not only for gas but for delicious energy drinks on a day I need an extra boost!

I’ve always loved this car wash and was so happy when they reopened. It took then a couple of months to work out the kinks but now things are great. I went in today for my free wash. When you buy 4 washes (Tahoe I believe) the fifth one is free. Also this wash comes with a 7 day clean car guranteee so if at any point in the 7 day range you want your car washed again they will do it for free (I usually take advantage of this no matter what, why not?)

Brought my Jeep in yesterday to get it cleaned. I had cleaned my floor mats earlier at home because last time they said it was a surcharge to do it there. So after the Jeep was done I went and checked it out. My floor mats were still in back, not replaced by the seats. Ok, I could live with that. But then I noticed there was dirt still inside rear by tail gate and also when you open the doors some smeared dirt from getting inside car. Young man working came over, and after showing said those dirt areas said that was not included in the $ 20 cleaning I paid for. Drove back to the front to speak with asst. manager believe (Jerome). He confirmed they don’t clean those area, just dry outside, do windows and «dust» inside dash. Said they would be there forever if they had to clean everything. As we were talking water is dripping down from hatch area. He didn’t even offer to wipe it, said that was from driving my car over around to the back.
So next time I want a car wash and «dusting» I will return to Winners Crossing. Other than that, I will look for a more quality car wash.

Love the inside but when you pay $ 24 for your car to be cleaned and they don’t wipe the seats down??? Hey owners of Winners Crossing, get a clue!!!

I have been taking my Toyota Tacoma here to get it washed for the past several months and they have been doing a fantastic job. Several friends and co-​workers have asked me where I take it and I am happy to share. They do an excellent job on my truck. So this past Saturday, I decide to use their Lube Express Service for my truck and my husband’s Ram Truck. These guys are fantastic. I took my truck first and Sean was the technician. They were speedy and did a great job. They are a little more expensive than the place I normally take mine, but I got $ 10 off the car wash. Once again, they did a great job on my truck. So, my husband gets me to take his truck in right after that. Sean was the tech again. He checks the air filter and shows me how bad it is and replaces it for relatively cheap. I am super pleased — I would give that service 5 stars! So, I take it through the car wash and I don’t know if it was late in the day or if the people were tired, but the wash was horrible. His truck came back with spots all over it, they half ass wiped out the interior and called it good. I still tipped the people because I take mine there all the time, but my husband was like «what happened — I thought you said they did a good job???» Anyway, I want to praise them and point out their defects at the same time. Maybe it was just a bad day for them? I guess I will try them again, but I don’t think I can convince my husband unless he is going for the oil change as well. Three stars for the job they did on his truck (carwash only) Once again, I would give the oil change folks 5 stars for being super efficient on a weekend!

Extremely poor experience today at winners crossing. Now my husband and I call it losers crossing.
I needed a smog check, and the location is very convenient for me. I drove up and after the technicians request for us to exit the car and turn off the air-​conditioning, I let him know that I had a one week old baby in the back of the car. The only reason I stopped here was because there was no line and I knew that smog check only takes about 40 seconds.
He then proceeded to start the smog check and even though he knew that I had a one week old baby in the back of the car he walked away from the Computer to go talk with another customer for an extended period of time. Let it be known that this customer had driven up after me and certainly had not come before me.
I could tell from the computer that the smog check had been done for quite a while and he was just ignoring us while again I had a one week old baby in a non-​air-​conditioned car. I implored him to please hurry up and finish the check to which he ignored me. I then told him I was going to help him finish the check by completing the transaction the computer at which time he became very angry and rude. He refused to complete the smog check. I then asked him to speak to the manager and his reply was that he was the manager.
I then asked if you would just please complete the transaction as the smog check was actually done and all I needed was him to print the receipt, and he refused. After multiple requests to just please finish the transaction as it was already done, he repeatedly refused.
If this is the customer service experience that even the manager is offering, I will not return here for any work, any car wash, any smog check, any gas. My next step is to report them to the Better Business Bureau. I certainly would not recommend you get any work done here.

I got a good car wash but it should’ve taken 30 minutes when there is only two cars in front of me. They have to move with a little bit more of a purpose if they want to keep the doors open.

Did a hand wax and wash with interior detailing. Four star for attention to details but minus one star because it took over two hours when the attendant quoted one hour. Nice to see the place open again and employing our youth.

Probably the worst car wash I’ve ever had. Definitely will not be going back.

This place is one of the coolest places to go, for only ($ 6) you can get a great wash, and dry. Car will come out looking brand new! They offer FREE vacuuming after your wash as well.

What a crazy weird complex. Car wash, gas station and a few food and other retail. We just got fuel but I watched the folks who went to the car wash with a bunch of employees who swarmed the car and went about their way. It’s weird old school style but it’s kind of cool to see that weird old tradition

I’m glad this place finally re-​opened. I like having access to quality fuel just up the street from my house. I am disappointed that their fuel hose is a single that pumps all 3 grades through it. Would have preferred a hose for each but I’ll survive. My pet peeve is getting a hose full of regular grade before the premium starts to flow.
The station feels clean since it went through a nice remodel before re-​opening. Fairly easy to get in and out of. I haven’t used their car wash service or went into the store. I will update my review when I do.

The Short Story:
Simple car wash, nothing fancy, vacuums don’t pick up much of anything. Ok while the $ 2 promotion is on, not so much after they start charging more.
The Long Story:
I heard about the $ 2 carwash so I decided to give Winners Crossing a try. It’s a barebones wash and it’s what I expected for 2 bucks — soap, water and some air. Before the automated car wash, the car gets a rinse and a bit of a prewash by two of the employees. Its nice because it gets some of the dirt that might otherwise be missed by the automated brushes but a bit more care with the job would be appreciated as the kept smacking my car with the wood end of their brushes as they cleaned (luckily no permanent damage).
Vacuums were included in the $ 2 charge so I tried them out too. The vacuums suck… but not in the good way. I wasn’t trying to remove set-​in mud or anything just light dirt and dried crushed up leaves here and there but most of it remained there after going over several times. Gave up on them and decided to just bang my car mat against the side of the vacuum hose holder and that did the job. So I guess the vacuums work… just not in the way you would expect or want.

Pretty good full car wash service. Have to hand it to the kids vacuuming the car. They do a pretty good job. Even in the cold!
Do a good job wiping the car down, could pay a little more attention to the windows.
Overall it’s a goof full serve car wash.

Cheaper and better elsewhere.

Best service ever. $ 19.99 changes your oil topped off your fluids etc. Had a broken hose. They not only fixed it they went and got the part for me. Wouldn’t accept payment. I give them straight A’s. These guys are all about taking care of their clients. Thank you Zack and Steve Vega:))

This place opened in the spot where Terrible’s use to be. Not really much has changed. The place doesn’t really stand out as offering anything special. You can get better car wash service and deals for the same amount of money at other car washes in Reno. It is a Chevron station, so expect to pay a lot of money for gas. It’s cool that they occupied a vacant building, though.