Pet Pros

This is a very well managed and friendly location. I shop here for my higher end pet needs. DJ & Marie are extremely polite and helpful with any questions or advice. They both helped me find the best choice for my dogs anxiety and explained both products very well. I would recommend this location to anyone!

I really like Pet Pros. They have the oven baked Avoderm food, and a good selection of healthy treats for my dogs. They stopped carrying raw hide chews (which I gave them once a week for their teeth) otherwise it’d be five stars.
I recommend this place, good selection and good prices, and very convenient.

I love this Pet Pros. Whenever I go in, I am always helped right away if I need it and if another customer isn’t already being helped. The employees, in my experience, are always knowledgable and nice. I appreciate that very much. Prices are a bit high, but that’s just how it goes these days. Besides, you get what you pay for. The more expensive, it’s usually better quality. I will always go to this Pet Pros unless I visit another small pet business (supporting small businesses is something I try to do). :)

I like this store because the workers here are very friendly. Kind of like that home town feel. HOWEVER, they follow your every move in this store. I took it personally, but then I decided they have probably experienced some shoplifting as a business and that ruins it for the rest of us. Too bad, too sad. Therefore, I rarely go into this place for my pet and would rather drive down to The Landing at PetSmart.

I had issues. Right then, it was a crazy sick cat who needed the right kind of food asap. I did lots of research online and found this great food that I could buy at this random pet store down the street. I’d been buying my stuff online for years, so going to a store was pretty foreign.
I also needed soft food but I wasn’t quite sure what kind, cause I also have a fat cat who shouldn’t be eating much … fat. Something very prevalent in soft food.
To make a long story short, I met someone — a few someone’s — and they have been awesome. I actually enjoy going to the store to buy cat food just so that I can see who’s working to say hi. They helped me pick out soft food when I desperately needed it and I am eternally grateful. (The soft food I was feeding them previously had too much fat in it and had to be switched) Since then I’ve gotten toys, and beds and all kinds of stuff.
I’m almost out of soft cat food. :)

I’ve been buying toys, treats, food, bedding and accessories from Pet Pros for over 8 years and this store in the Renton Highlands on 4^th St. (next to Bartell’s) is really about pets and customer service. Not the phony-​smiling kind of customer service either. They back their smiles with honesty. For example I have been buying my dogfood from Pet Pros off and on over the years and recently bought a huge bag of high quality dogfood from Pet Pros. My present dog, who is not fussy, just wouldn’t eat the stuff even though he had eaten the same brand and seemed to love it. I brought different samples home and he seemed to like everything but when I mixed in the food he didn’t like he even sorted out the kibble he did. That told me something was up. I was sure I had to just throw out the food an start over but I called Pet Pros anyway and the owner was completely nice about it all and he suggested I bring in the rest of the food and he would give me my money back. I didn’t even have to beg! I opted for store credit because this pet store stands behind their products and does what’s best for the client and ultimately our pet!

I liked this place alright. I have only been in a couple of times but they are right down the street from my apartment, and are always friendly with both me and my dog when i’ve/we’ve come in.
I was happy I actually came into this store because moving from dry climate to a mostly wet one I wanted some sort of «rain coat» for my dog. (Yes, I dress my pet in clothes. But he’s a super furry beast and really, you don’t wanna deal with that guy being consistently soggy). They actually had a big variety of jackets to go over (unlike Petsmart that only seems to carry doggy sweaters). They helped me try a couple models on my pooch and help me find a poncho that fits the guy just right.
They are also liberal in giving out cookies to my dog, and he loved them for that.

Sunny day, lots of shopping. So, wearing my sunglasses and carrying a bag, I casually head for the cat-​food section of the store — in the back. An employee damn near races me for the back. She hovers the entire time I’m in the store asking if I need anything, if I’m finding everything, even going so far as to brush off another customer who asks for help.
I don’t like being treated like a shoplifter while I pay more-​than-​Petco-​or-​Petsmart prices for cat food. I was in a jam and busy, so I figured I’d stop in to pick up a little canned food for the pickiest of my felines.
I figured maybe this was a fluke and visited again a few weeks later when they had a sign up advertising a sale on said cat food. The employees were rude, surly and too busy talking to each other about the customer that was leaving the store as I came in (and «OMG he’s so weird!») to even ring up my purchase.
I won’t be returning.