Chase Bank

Reseda, États-Unis

3.1

Fermé en ce moment

12 avis

Contacts

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Téléphone :
+1 818-701-5013
Site :
chase.com
Adresse :
19315 Saticoy St Ste S, Reseda, CA, 91335
Reseda
Arrêts et stations de transports en commun proches
2.6 kmNorthridge
2.8 kmPierce College eastbound
2.8 kmPierce College westbound
Catégories :
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Carte

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Aujourd'hui

Aujourd'hui 9:00 – 18:00
Fermé en ce moment
Heure locale (Reseda) 21:34 vendredi 23 mai 2025

Horaires d'ouverture

lundi 9:00 – 18:00
mardi 9:00 – 18:00
mercredi 9:00 – 18:00
jeudi 9:00 – 18:00
vendredi 9:00 – 18:00
samedi 9:00 – 16:00
dimanche –

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12 avis sur Chase Bank

Pas d'inscription demandée
Évaluation du lieu : 2
Los Angeles, CA
working in retail as a sales associate, i know what it’s like to be understaffed and out of your control, so i don’t blame the tellers in the least (in fact i praise them for trying to get through everyone so quickly), but the fact that four windows have been permanently closed and replaced with robot tellers is ridiculous imo. there is usually only one teller at a time (two max when it’s busy), if i wanted to handle a transaction with a machine, i would go to the atm. what used to be a five minute trip to the bank has now turned into a 15 minute or more trip, and in this day and age nobody has time for that. im honestly considering switching banks for this very reason alone. bring back the humans, please!
Évaluation du lieu : 2
Los Angeles, CA
Not happy.
Recently this Chase decided to reduce their bank tellers down to 2 windows. That means at 1pm on a Tuesday, you will be waiting 15 to 20 minutes to get up to a window. This is my local Chase, they have been great in the past, but this change is just ridiculous.
Évaluation du lieu : 1
Tarzana, Los Angeles, CA
I was here for an hour and 45 minutes just to get a new debit card that I originally was supposed to receive a week ago in the mail. Do not come here.
Évaluation du lieu : 2
Reseda, CA
Not my bank. Came to make a payment for my work. One teller. Four old teller windows were blocked off with an advertisement. Ridiculously long wait. Two stars for fresh AC on a hot day.
Évaluation du lieu : 2
Winnetka, Los Angeles, CA
I love Evelyn. Always a sweetheart, always so pleasant and happy.
What I don’t like are the endless lines thanks to the reduction of tellers. I understand the electronic era we have entered, but I don’t enjoy spending half my afternoon standing around in line at the bank. I wish to have the tellers and the teller windows back. I like seeing someone at the window, I enjoy the human interaction, not a giant ipad interaction. If it wasn’t for Evelyn’s pleasant existence, I would have given 1 star or less (if I could).
Évaluation du lieu : 2
Los Angeles, CA
One human teller for common folk and one closed teller line for business transactions but two machines for quick cash worse was and check deposits for current customers and you have to have your debit card. Bring back the humans! At least the single human working here was nice, but slow.
Évaluation du lieu : 2
West Hills, CA
I really hate how so many Chases have converted tellers to ATMs… Seriously slows things down. Have the ATMs, they’re fine. But don’t take away the tellers! There are far too many transactions that cannot be completed at an ATM.
On top of only have 2 teller windows, this branch tends to only have one teller … Who is slow and asks you to fill out your own deposit slip. Sometimes they add a second when it gets busy.
Chase has really fallen… At least their branches in this part of the valley (the Sherman way/​topanga branch is THE worst).
Évaluation du lieu : 5
Canoga Park, CA
Anytime I go there less than 2 minutes I get help no matter what time I go
very nice and friendly customer service.
By the way you guys should start putting that happy face again… :-) :-D
Évaluation du lieu : 5
Woodland Hills, CA
I have never banked with chase before, I prefer a credit union, but yesterday I went into chase to deposit money into an account, and my experience was great. I loved the fact that from the time that I walked in the door to the time that I left, I was greeted. Throughout my time in the bank (waiting in line, walking to the line, going to the window, filling out information, walking out) everyone made sure I was okay and as I waited (which was not very long I might add) they assured me someone would be with me shortly. I am one of those people who don’t like to go into the bank. I tried to avoid having to go to a bank because it’s a pain, but this experience was definetly amaze-​balls.
Évaluation du lieu : 5
Los Angeles, CA
Every time I come here it’s usually empty. The people are really nice and the customer service is great!
Évaluation du lieu : 5
Los Angeles, CA
The customer service here is impeccable. Everytime they see more than 3 people in line they have a clerk open a new window. I’ve never sat in a chair to be seen longer than 5 minutes (really never longer than 2 minutes… but maybe I got lucky). There’s always coffee and tea. It’s so clean. And the employee’s make it a point to make you feel at home with small talk.
When I lost my check card and needed another one ASAP because I was about to leave the country, the customer service center (1 800 #) told me I was S.O.L. That the nearest branch that would make me a new card in minutes was in Downtown. I’d walked into Chase just to pull out enough money in order to live without my card for a while, and told them in passing what happened the night before and they immediately sat me down, made me a new card, and sent me on my way.
Customer service get an A+.
Évaluation du lieu : 4
San Francisco, CA
Rarely run into long lines. Not my usual branch but it was on my way. The teller was super sweet =) The only thing that sucked once: I went in to get some change and this guy grabbed me and told me he’d help me at his desk. I figured it was the usual slick-​rick move to talk to a girl but he tried to ask me questions to see if he could sell me some financial products and I was like WOW, learn to get a better read on people. Do I really look like Im buying a house, in my uggs and booty shorts??? LOL He was asking me questions trying to look natural when I wanna swear he had just memorized the questions off a flashcard the night prior.
GOOD BRANCH if you can get away from that dude thats occasionally around haha!