Pizza Hut

All over the 5 dollar deal is being advertised. Yet your store chose not to participate. Well between you charging for ranch with an order of wings. I’m going to Papa John or Amecis from now on. There’s a problem with Greed in America and I’m going to choose not to support companies that choose greed over customer satisfaction.

I ordered a medium pizza and a Hershey’s dessert 1.5 hours before they closed. An hour after I placed my order I had to call because the delivery man had not arrived yet. The store said it was sent out late and they apologized for the delay. 30 mins later my order arrives. The food was cold like it had been sitting out for over an hour. I had to warm up my pizza in the microwave which I feel is unacceptable. I called the store as soon as I realized this, but they did not answer. The store was supposed to be open for another 20 mins. I was very disappointed with the service. They don’t even deserve 1 star.

Only a 2 because the pizza was just ok, but the service was terrible. People were complaining about different things but no one cared. I ordered pick up, the pizza was not ready when they said and when I paid for my pizza the cashier kept my receipt that had the survey on it, I saw it in his hand and asked for it, he tried to tell me I didn’t see it. My thought are they probably use the surveys to either win prizes or to give them selves excellent reviews-​which they don’t deserve-​I called HQ to complain but nothing came of it! Love Pizza Hut, will never go back to this location!

One sad word: greasy. Like, so greasy by the time I got my pizza home (all of 2 minutes from the store), the outside bottom of the box was soaked through. It took several paper towels to get some of the grease off the pizza, and even then it was uneatable. Crust was limp and soggy from the grease and the pizza, after one bite, tasted like major heartburn waiting to happen. Very, very disappointing. We threw it away basically uneaten.

The delivery driver Mario is very rude. I would give negative stars if I could just because of his rude and arrogant personality. He takes up both pizza hut parking spots right in front of the store between deliveries and is unapologetic about his behavior. This place is operated by teenagers and service is sub par. I will drive out of my way to go to another pizza hut (or go to the more reliable Domino’s on Reseda) the next time I have a pizza craving just so I don’t have to deal with such terrible service ever again.

Worst pizza I have EVER had! Hand tossed crust was cardboard! Very spare toppings — I ordered the Supreme and it looked like a cheese pizza that someone had accidentally dropped a couple pieces of meat and veggies on. I just moved from Valley Village where there was an excellent PH — clearly not the same management.

Terrible place will never ever in my life order from this place they just make their Pizza so fast they don’t give a damn about their customers terrible place I wish I could give them 0 stars what’s that nasty attitude other manager I mean I’m going to post the pictures you guys look at it your self thanks for ruining my appetite

Horrible service. The lady at the cashier was so rude and the people who work there look like they hate their job. Went to pickup an online order and the flyer said we get a free 2 liter soda with an online order and when we mentioned that to the cashier she said that the receipt didn’t say so, but they even had a flyer right in front of us. We still didn’t receive the soda. Disappointed.

So I ordered the dipper pizza and it clearly says even outside of the store order online and get a free 2 liter soda. When I arrived to pick it up it took them a few minutes to get to me (I was the only customer there). When they finally did I ask them about the soda and they said that I didn’t click the option on the website for a soda. I said I didn’t see it or not did it come up. So I ended up leaving without my soda because they refused to honor their promo because I didn’t click on the online option even though it’s all over their store… order online and get a free 2 liter…

These people and their food and service suck… after lying on why my order was late and that he had given me a discount which was a lie. their delivery guy speed down the private street like a maniac an hour an a half after I had placed my order with the wrong order and cold food

Horrible. Just horrible.

Great pizza and customer service.
The driver mixed up my order and delivered it to someone else, I called them back and the yang guy on the phone handled the situation in the most professional way.
Thank you Pizza Hut for great pizza and even better customer service.

Loved having my food handled after touching money with no gloves than not being given my change due. Wrote customer service and waiting for a reply.

For their customer service, they’re alright. My food would always arrive before their estimation date. Food wise, this place is whatever for me.
I usually order online, and the pizzas I receive are either a hit or miss.
Sometimes the stuffed crust pizza is perfect with a gooey crust, other times it barely has any cheese at all. Sometimes they get the amount of sauce and ingredients right, other times it’s so half assed that wonder why I paid $ 15 for a box of hot garbage.
My recent experience with their food was pretty bad. I ordered some wings, but after taking a bite, it tasted weird. When I opened it up, there was blood inside. Every goddamn wing.
I wish the guys in my family didn’t like this place so much. If anything, I’ll just order their pasta or I’ll just go to pieology or pizza rev. At least I can finish my food there.

This spot isn’t bad, everything about it is just average, the food, the service, and everything else. Probably the best u can expect from a Pizza Hut anyway.

The hand tossed pizza sucks & the wings are frozen inside. I will never order from Pizza Hut again!

Usually dont post negative reviews but this is like the fourth time I’ve had to deal with this place messing up my order. The people are nice enough, and I get that theyre really busy but im not spending 50 dollars on pizza for a few friends and I for them to get the order wrong. Don’t order wings here, theyre beyond gross. Their cooks cant get things right. Its a shame cause im a semi– regular customer (such a fatty) but Im switching to Domino’s.

Just ok pizza, seems like an average place to get some food, nothing goof or bad with the food or service

I’ve ordered from this Pizza Hut on a few occasions now and have always been disappointed one way or another. I feel like the quality of pizza has gone down, it gets thinner and greasier, there is barely any cheese, and when you pay EXTRA for extra cheese it doesn’t appear to help. On this occasion in particular I ordered delivery and was told I have a 2 hour wait (AFTER) they ran my card. So I called in and cancelled. This place is literally 3 minutes from my house and I have to wait 2 hours for 2 pizzas? Are we importing the cheese from San Luis Obispo? Not a fan.

I’m sorry I hooked up with the hut on Nordhoff… it was gross and wasnt worth my twenty. I even knew it was wrong while I was doing it but I kept going because I was desperate and hungry.
I’m sorry. Take me back. I love your crust, your beautiful pepperonis… only yours. You’re so hot and on time everywhere. You just have it together, unlike all these other stupid huts.
See you soon? Ok see you soon.