The System

A friend recommended The System. i was trying to avoid going downtown, glad indid. They have Great prices, and great customer service. Employees are very knowledgeable about the products. Will definitely recommend this shop to anyone that needs something.

«Granny’s got a new rig»
After months of glass shopping everywhere else, I found the perfect ‘rig’ that fits my needs at The System in Reseda.
Being blown away from all the selections, is an understatement. Looks like a jewelry store.
I explained to the very lovely «M» what my preferences were and price range. She showed me many combinations and systems to choose from. I decided on a beautiful piece that has a ‘diamond chandelier’ looking diffuser. And then selected a couple of bowls and an adapter. Thus the perfect name for my new system being «Chandelier»
If you are looking for superior glass at spectacular prices, this is the place to visit. The customer service is outstanding, friendly and very helpful. You will not be disappointed.
Tell them «Granny» sent you.
Peace Out

I just read the previous review. I also visited Systems and I have to say: Granny got it right!
The selection at The System is extensive, varied, beautiful, and well priced. I have shopped around and recognize fair prices, and this is now «my place».
Thank you Meirav, you are a pleasure. Patient, knowledgable, and so friendly.
Stop in. I’m so glad I did.
Much Love,
East Coast Al

I would like to start off by saying the customer service here is exceptional. I went in with a broken rig for them to fix but then decided on getting a new rig all together. That night I noticed a defect on the new rig i had purchased, so the next day I took it back and sure enough they swapped it out for a new non defective rig no questions asked. I’m currently in love with my new rig and I would definitely recommend THE SYSTEM to anyone who needs anything smoke shop related. I don’t know the names of the two people who helped me but one was a younger man and the other was a middle aged women, both very nice and knowledgeable. Again great customer service. A+++++ Have a great new year!

Great spot, friendly and helpful staff. Been coming here for 4 years and I’m never disappointed. Customer service is awesome. Awesome glass for great prices.

Interesting place. Looks huge from the outside and I was surprised how small it actually was. The lady behind the counter was helpful enough. I told her I was looking for a glass pipe with a percolator and she showed me a $ 200 piece. Nice glass but I was looking for something smaller in the $ 60-​$ 80 range.
I asked about some of the pieces on the other side of the counter and she said they were defective. She showed me a 17 inch AMG 6-​arm perc beaker with minor scratches she said were from the baking process. She sold it to me for $ 60 and it’s still going strong 2 months later. I did crack the female joint where the stem fits in but that was my own fault.
I’d definitely recommend people to check this place out, but go in knowing what you’re looking for.

The System shipped me a bub from Reseda to Phoenix. The transaction was easy & friendly over the phone & the glass item came in one piece. No problems or difficulty. Good store!

I think they have a similar spot in Venice Beach, nothing amazingly fancy but contains the average goodies. Looks more quantity over quality but there are some custom ones, perhaps the local artists? I wasn’t able to find what i was looking for here or the one on Venice Beach but all worth peeping it out! This spot had a lot of customers and it seemed very busy!

This place is amazing and the staff is so nice and friendly! I picked up a few pieces here and they are amazing quality. For sure check this place out before you go anywhere else! They have everything an I mean everything!