Walgreens

Horrible pharmacy the lady there was freaking out over being 3 cents short made everyone wait while I go to my car to get 3 pennies, I gave her 4 pennies told her to keep the change seems like she needed it 1 star

This Walgreens is one of the best I have ever been to. They have an amazing product selection and also great service at the pharmacy. I’ve picked up several prescriptions from both the drive thru and in person and the team goes above and beyond to ensure that my prescriptions are filled in a short time and with accuracy. They are experts in dealing with insurances and etc whereas other pharmacy just give up and tell you that it is not covered. The entire team including April, Nan, Jen, Aemmy, Brenda and Christina are all great! Highly recommend this pharmacy to people who are flustered by other pharmacies and their long wait times and lack of professionalism.

I came in for a flu shot and this should probably only take maybe 5 minutes in and out. But I sat there for maybe 15 to 20 minutes waiting for her to bring me the paperwork. This location is very disorganized and slow and I will not be coming back. I will get my flu shot somewhere else.

I mean, the truth is «you get what you pay for.» I understand that so I realized that choosing Walgreens photo shop as a photo finisher/​printer for an 8×10 professional photo wasn’t the best idea if I was seeking quality. But I can accept that the quality is slighter lower. What I can’t accept is that I HAD TO GO BEHIND THE COUNTER AND TEACH THE FEMALE EMPLOYEE HOW TO USE THE SOFTWARE. Yes, friends, apparently Walgreens spends hundreds of thousands on equipment and marketing of their new photo ordering app for their picture developing department but they don’t bother to train an employee on how to use it to actually print them.
I was in a hurry, for a last minute need, so I decided to place the order of a high quality, professional photo through the app. When I arrived an hour later to pick up my photo, it was incorrectly printed. I asked to speak with someone regarding the photo and had to wait quite a while for someone to come. Then I asked her to reprint the photo correctly and she said she could not. So I asked if I could look at the program and see how she received the transmission. She looked at me cross eyed and then allowed me to come behind the counter. I quickly identified her mistake and walked her through the process of correcting it. All the while she was saying «It won’t work» or «I’ll print it but it will still be wrong.» After I corrected the photo, she printed 12 copies accidentally. I had ordered 2. I took the stack of photos to leave and she grabbed them from my hand and handed me two. I said «You sure will have a lot of pictures of me now!» She said, «No, you ordered 2. That’s all you get. The rest go in the trash.» First of all, I despise wasting of resources so that ticked me off. But secondly, I just taught you how to use your program and wasted 30 extra minutes. So I said that to her. She said, «Sorry. They are trash.» And walked away.
I’d say that next time I will make sure to have ample time to go to a professional place. I wouldn’t waste your time in the photo department.

Best Walgreens in the Valley (to date). I’ve been a regular at the one of Victory and Fulton and the one on Coldwater Canyon and Magnolia. Fulton’s not the best. Nice people, but something usually run out, or fouled up. Coldwater Canyon is fine, but it’s 24 hours, so there’s a lot of traffic. But this Reseda Walgreens? The most courteous, kind pharmacy workers ever. They are efficient, diligent, patient and greet you with a smile every time. One remembered my name as I drove up! I’ve only been there 3 times! But that’s how they are. Kudos.

Walgreens is doing customer service right! Pharmacy employees are intelligent and well-​trained. Compared to CVS, where I used to go because it was so close to my house, it’s like day and night! The girl at the Walgreens cosmetic counter even gave me extra coupons! Double score!

On 1÷28÷15 I called and used Walgreen’s phone refill system to refill my husband’s «chemo» nausea medicine. The system verified the request would be filled and I scheduled it for pick-​up on 1÷29÷15. I didn’t get to Walgreen’s on 1÷29÷15. On ¹⁄₃₀ (Friday) I called to verify the prescription was ready. My husband had just enough medication left to last him till midnight. I made an error with the phone refill system and accidentally made another refill request, so I called the pharmacy to tell them I only needed the one refill I had requested on 1÷28÷14. It was 1:55pm. The girl who answered looked it up and informed me that it could not be refilled until 2÷15÷15. I thought she was in error, because I could see that the Dr. had given more refills. She said that she would fax a request to refill the prescription, right then, to the Dr. and get it refilled for my husband. I said I would also call the Dr.‘s office. I then called my husband and had him call the Dr.‘s office. They said to have the pharmacy fax them a request and they would refill the prescription.
At 2:21pm I called back Walgreen’s to follow up and I spoke with April, the pharmacist. April informs me that the problem with this refill is that the insurance co. has limited the refills on this particular medication. This is new news to me, and not what we told the Dr.‘s office when we spoke with them earlier. I asked April why we weren’t called on 1÷28÷15 when this problem was known to the pharmacy. It was now late on a Friday. April had no answer for this. She said she would fax the Dr.‘s office right away so that they could request a refill from the insurance co. on this medication. She said she would call me back when it was ready.
At 6:39 pm I call back April. She informs me that the Dr.‘s office had told her they were not able to reach the insurance co. They were already gone for the weekend and won’t be in until Monday. April tells me there is nothing the pharmacy can do until Monday. In other words, my husband would just have to suffer through nausea and vomiting with no medication until Monday. Well, I just lost it. I told April this was completely unacceptable. I told her this problem was caused by the lack of follow through of her pharmacy and that I couldn’t believe her lack of compassion and caring towards a cancer patient. I then asked April if a different medication was prescribed, would our insurance cover it. She said yes. She would call the Dr. to ask if a different nausea medication could be prescribed to get my husband through the weekend (Why didn’t she think of this herself earlier in the day?). She said she would do this and call me back. Since I no longer had any faith in April’s ability or caring to follow through, I went in person to the pharmacy to see this prescription through. When I arrived April said she was still waiting to hear back from my husband’s Dr., who was the Dr. on call. I then called the Dr. myself and left a second message with his exchange that I was waiting at the pharmacy. The Dr. called April and prescribed enough of another medication to get my husband through the weekend.
I can’t begin to tell you what an upsetting and time-​consuming experience this was. The lack of follow-​through and caring on the part of Walgreen’s pharmacy and pharmacist April is unacceptable. As I told April as I left, she should be ashamed of herself. Cancer is hard enough for a patient and their family to go through without the professionals who are supposed to support you making it harder on you. If it was left up to April my husband would be going through three days of nausea and vomiting. This was her job and I shouldn’t have to spend my entire day walking her through this refill.
Come tomorrow we will be taking our pharmacy business elsewhere. Walgreen’s will never do this to us again.

Friendly staff in the pharmacy, all of whom provide efficient and accurate service.
Too bad their pharmacy hours are misrepresented (they close a 6:00pm on weekends, not 10:00pm as per their website.) Also, as with all Walgreens stores, their regular retail prices on non-​medical goods and on most OTC medical stuff are higher (sometimes much higher) than other stores (CVS and Vons, for example, which are just across the street).

Love this walgreens. I come here all the time and they always greet me by my name! great staff!

You know that extra parking lot upstairs makes this place seem alot bigger than it actually is. I thought this was a decent Walgreens. Nothing too special so I would say its A-​Ok

Pharmacy is excellent, besides The convenient drive-​thru their customer service is excellent! They always call me and update me on my RX, always offer to call the insurance about RX issues, basically excellent follow up, and personable. The waits are not long.

Wife and I go here. Got our flu shots without having to schedule an appointment. Great location and very well stocked!

The world’s worst Walgreen ever!!! A indian woman working there accused my husband our daughter and I of shop lifting and follwed us around the entire store. We did purchase something earlier that day and I clearly still had the receipt but she refused to look at the receipt.. So this stores employees are racist !!

Its a little small compared to your typical Walgreens. Parking can get cramped being that they share it with a medical facility and Yogurtland.
I’m here at least twice a week on my way to work to either pick up a soda, or let’s be honest, I come to see whats new in cosmetics. What I like about this location is that they usually come out with new products before other locations in the San Fernando Valley. Also I like that they are not too pushy about having to pay for makeup solely at the cosmetic counter, like other locations.
The staff I’ve come across has been super sweet and helpful. My only gripe is that this store isn’t always fully stocked. I’ve come many times in search for something and they’re sold out.

Standard Walgreens, a little on the small side and not a whole lot of selection. I would stick with the CVS across the street.

Awesome pharmacy staff! Super fast and friendly service! And I can get my flu shot without an appointment!

I love Walgreens. This one has really friendly staff and the drive thru Pharmacy is great!

I love Walgreens (: I get my RX from here but I also come every now and then for other stuff. They always got good deals and I use their photo studio which works out ok. I like it here

I basically only come here to get prescriptions. That is because EVERYONE at the pharmacy is GREAT. They look friendly/​happy and are all full of smiles, but what I love most about this place is that they explain everything in detail to me and is happy to do so. Yes, I drive plus miles here for their great service and forever will !

Good location… high prices… a normal Walgreens I guess.
I see Walgreens kinda like Rite-​Aid and other drugstores… they are full of convenience but you pay a price for that convenience.
Enough of the commentary.
The store itself is right on the corner of Victory and Tampa… great location itself. The inside is nice and clean. almost overstocked… stuff everywhere.
Watch out… there are expensive candy bars mixed in with cheap ones. Some were two for a buck and others were 89 cents.
I know all of you are out for cheap candy bars…
Just Eric N. lookin out for you and your candy bar purchases…
Mmmmmm…Butterfinger.
:0)