Eagle Home Design

I have to agree with the other reviewer. We had Eagle completely renovate our (small) Master Bath after they won us over with a really great design & construction plan. This was in 2007. The job took 5 months! Some weeks they didn’t even show up. Since then, we had to have the tub torn out & plumbing issues fixed. The plumbing was leaking inside the wall & the caulk seal failed all around the tub, causing a new shower in the dining room below. They also failed to fix & level the subfloor after removing the old tile. They put the new tile directly on the old subfloor. To this day, the grout is chipping out & the tiles are loose. The cost to tear it all out & redo the floor was prohibitive so we are living with it. I was told by John Thompson that one of the guys working for him was his housekeepers husband, not a skilled carpenter. There was one competent carpenter on the job, the rest were friends. There are many other fails related to the job they did. I can barely stand to give them one star.

The decision to hire Eagle Home Design to renovate my bathroom was, without a doubt, one of the single worst mistakes that I have ever made as a homeowner.
They may market themselves as high-​end professionals, but don’t be fooled; nothing could be further from the truth. A project that was supposed to take 3 weeks, turned into a 2.5 month nightmare of defective plumbing, third-​rate carpentry, and seemingly endless aggravation. Moreover, it was only after I fired them that I discovered the true extent of their incompetence.
While the list of defects is far too long to list here, some of the more salient include the following: leaky plumbing that had to be entirely replaced — along with some of the water-​damaged vanity; a shower door frame that leaked and was so crooked that it had to be completely removed and reset; and shoddy tile-​work, sections of which had to be demolished and redone.
In short, don’t let these guys anywhere near your bathroom — or for that matter, your home.