Reston Floral Design

I ordered flowers from here for my girlfriend and had them delivered to her office in RTC. I was worried she wouldn’t get them in time, but they were delivered super fast. Even when I called the office to confirm the delivery time, I was quoted a time well ahead of what the website said. My girlfriend texted me within the hour to thank me for them. Fast! They were beautiful and lasted well over a week.
I had to deduct a star because delivery fee is a little steep, but if you need something fast, it’s worth it.

I ordered super last minute flowers online for same day delivery at 10:00am, worried I ordered too late or they would arrive at her office too late… at 11:15am (YES, IN AN HOUR) I received a text from my mother with a picture of the flowers. They even sent me an email of confirmation of delivery with a number to contact for questions. Maybe I am overreacting and this is considered the norm in a nice place like Virginia… but I live in Philly and I never get service like this. PLUS — the flowers were exactly what I ordered.

They have never let me down. They have great arrangements with healthy and gorgeous flowers.

I was directed to Reston Floral by both a friend and family member. I am so glad my husband and I decided to go with Reston Floral! Our appointment went smoothly and the owner was extremely knowledgeable on all different types of flowers, was extremely prepared and provided a lot of different examples of her previous work to help me figure out what I liked best. Reston Floral did all of me and my bridesmaids’ bouquets, my husband’s and the groomsmens’ boutonnière, floral arrangements for the table and reception area, floral decorations for my cake, and floral decorations for my ceremony area, including an arbor. On the day of our wedding, she and her team arrived hours earlier than our wedding to set everything up. They did such an amazing job decorating. They are extremely skilled and made everything look so beautiful! All of my guests couldn’t stop talking about the flowers at my wedding and my husband and I keep looking back at all of our pictures from our wedding because all of the floral arrangements made everything come together perfectly. I would definitely recommend Reston Floral to all of my family and friends over and over!

I ordered through a very commercial online floral store and received a call at the very last minute that my order would not be able to be completed. I was furious. But I quickly gathered myself and called the first Reston florist to show up on my phone. I explained it was my fiancés birthday and I needed a fast delivery. I told them my story with the other business. Rachel looked up the arrangement I originally ordered through them and came up with something like it. From the time of my phone call to delivery to my fiancé was approximately 30 minutes. I had to write this review for their awesomeness.

I don’t usually write reviews for florists but Reston Floral stood out so much that I had to write something to share my experience (s).
I live in MD and honestly would make the trek to come out here once in a while because of the quality of flowers and the service that this small florist shop provides. They are tucked way in the South Lakes Village Center but more people need to hear about this place. I believe they are part of the FTD network as well; I also believe you can order online with them…
A large handful of my close friends have utilized Reston Floral’s services whether it be for weddings, funerals or other special events (baby shower etc) All the pieces that I have personally seen have really reflected the professionalism and quality of the workmanship of this small florist shop. My close friends have been really impressed by the beauty of the arrangements and the plethora/​variety of flowers used. In short, they were beautiful arrangements. They know what they’re doing.
I personally have visited the shop and always have been greeted with professionalism and quality customer service. Kate sat with me during our consultation for my own wedding. She was very knowledgeable about her flowers and very keen on making sure that the wedding arrangements and centerpieces were exactly what my fiancée and I wanted. She definitely made the effort to make sure we understand why certain flowers works and gave her recommendations. She has always been very professional in our exchanges on the phone and provides great customer service.
For last minute pickups/​orders, they have been very accommodating as well. They do their best to meet and exceed their customers expectations while taking pride in their work. They also carry Godiva products as well which is an addition to a bouquet that you might be picking up.
My parents were both florists for over 10 years and although I am not professionally trained, I can definitely see that this florist shop is the real deal. Do not expect dirt cheap bottom of the barrel deals but do expect great quality in service and the flowers that they use. I have been very satisfied with their arrangements and services; I will indefinitely be recommending them to others in the future. I highly recommend that you try them out.

Good quality flowers delivered as instructed. Slightly expensive but worth it for the reliability.

Wonderful service. I called on a Saturday 10 minutes before closing. Nice girl by the name of Rachel picked up the phone. I explained to her that I really needed a big bouquet of sympathy flowers for a grieving family that day. She understood my hurry and said she would work something out. She got it arranged and a nice gentleman (I believe the owner?) showed up max 2 hours later to personally drop off the flowers. Beautiful arrangement, and really wonderful customer service. I will definitely use them again.

I can’t speak to the order process, but after a painful surgery I was excited to get a delivery of the most beautiful flowers! I showed a photo to my friend who had sent them to me, and she said that although they were a bit different than what she picked out, they were even more beautiful. All the flowers in the arrangement came as buds, and have been opening up perfectly over the last few days. You can really tell that these are high quality flowers!

I had the best experience with Reston Floral Design. Everything from the customer service to the quality of the floral arrangements for our company reception far exceeded my expectations. The flowers were delivered on time, they were absolutely beautiful and all flowers were very fresh. I highly recommend this florist!

Walked in on a Friday afternoon, and was the only customer in the shop. Quickly made my selection (a $ 100 dish garden) and went to the counter. Three ladies and a gentleman were behind the counter in the back room, working on arrangements. Waited for five minutes at the counter while the gentleman walked in and out, and never acknowledged me. Each of the three ladies looked me straight in the face and never acknowledged me, not even to say «be with you in a minute.» Finally, I exclaimed «really?!» and this only got the youngest woman’s attention. The other two didn’t deign to look up. Keep in mind that I was dressed in a nice business suit, obviously looking very professional. Not that that matters, but it wasn’t as though I didn’t look like a serious customer taking care of business while on lunch.
Never again — I live at Lake Thoreau but will happily drive and take my business elsewhere.

Ordered a fruit basket today for a grieving family. Rachel was so helpful in taking the order. Refused to have a «tip» put on the bill. That was impressive! I’m sure the basket will look beautiful from the way she described it.

Flowers were delivered on time and in a similar vase to what I ordered. A bit pricey but flowers were good quality, I was told.
My only complaint is that I called on the day of the delivery and whoever answered was a bit rude. I had these flowers delivered to my Mom in a completely different state and my mom hadn’t been home, so me calling to ask if they had been delivered shouldn’t have been a big deal… She acted like I should have known and that my call was a bother.

I was really overall happy with this shop. I had a last minute order one night before & used their online ordering. The arrangement was great & my girlfriend was very happy with them. I would recommend this shop.

REAL. LY??? YOU CALL THE RECIPIENT AND NOT THE PERSON THAT PLACED THE ORDER, TO ASK WHEN YOU CAN DELIVERY THE FLOWERS? Completely spoiled the surprise. I will update this IF I get the refund they promised after I cancelled the order.
Kudos on their website, wish the common sense worked as well.

I have always used Reston Floral Design when I was living in Herndon and I was always satisfied with the floral arrangements. They are always friendly and they would give extra attention. I like my arrangements to be unique and contemporary and their arrangements meet all that requirements. I would highly recommend flowers from Reston Floral Design.

I wasn’t impressed with the customer service.
A relative sent a bouquet to me for my birthday. When I received it, I sent a thank you text with a picture of the flowers to them. Apparently the flowers I received were not the ones that my relative had ordered for me. My relative wanted to send me orange flowers (my favorite color) and a specific arrangement. What I received was a random arrangement of different colored flowers none of which were in the picture she chose and none of which were orange. Beautiful yes, but not what she ordered.
My relative called the shop who wouldn’t deal with her because she wasn’t the receiver of the flowers. (She was just the person who paid for them…) The shop then called me demanding to know what was wrong with the flowers. I had no idea that I had gotten the wrong arrangement until the shop called me.
It was more drama than I cared for. The flower shop was rude and they would not swap the flowers as my relative had requested. Instead they suggested that I drop my flowers off at the shop and my relative would be refunded.
I’m not sure if the woman at the flower shop was having a bad day but who wants to deal with that on their birthday? They turned a nice gesture from a relative into a hassle. No thank you.

These guys were fantastic — I called with minimal information (I didn’t even have the patient’s first name, only her last name and the department of the hospital she was in) and they took care of everything. Very good at following up, and everything went through without a hitch. Excellent service, I would highly recommend.

Beautiful, fresh, brightly colored and happy little faces came to my door the day before Valentines Day and let me know that I am loved – all the way from San Francisco! (sigh) This florist has made a wonderful impression every time I have received their flowers. Today, roses, carnations, Peruvian lilies and some interesting sprays of purple float above the greenery. I am glad my special valentines chose a local florist, and it was doubly nice to have the delivery made by a smiling senior citizen! Good way to keep local businesses open!