Reston Surgery Center

All of the favorable reviews are the same as I would have given if it had not been for the payment of doctors and labs. I had carefully chosen Reston Surgery Center because of its reputation and because it was covered by my insurance. What I ignorantly did NOT know was that the lab and the anesthesiologists were NOT covered! I received about $ 2000 (in addition to the $ 900 charged pre-​surgery) in extra bills that I did not expect. Because at the only other hospital at which I have had out-​patient surgery had doctors and labs that were covered, I had (I thought) no reason to ask. I will not and cannot afford to go back there. I wrote to all three concerned, Reston Surgery Center, the doctors, and the lab and received NO ANSWER!

This place rocks and so does their attentive staff! From the moment you walk in to the moment you leave, in a wheelchair, you are treated with care and compassion. The receptionist to the nurses & anesthesiologists and my AWESOME doctor (doctor Parva of Leesburg) were fabulous. Being nervous, they answered all of my questions and concerns. Warm blankets were a plus since most surgical facilities keep cooler temperatures. The entire place was extremely clean; something you definitely want in a surgical center. Not in a rush to return; but will definitely come back if the occasion arises!

Fantastic staff and wonderful care. They treat you like person and not a number. 5 stars!

My husband had surgery there last week. The entire staff was unbelievably friendly and full of helpful information. From the woman that checked us in to the nurse that wheeled him out — they were all absolutely wonderful. The whole experience there was fantastic and I would definitely recommend this site for outpatient surgery!
Also, my husband just received a card in the mail today that was his first get well card. It was signed by everyone we worked with at the center. Such a touching and thoughtful idea! He loves it and it meant a lot to him!

We couldn’t have been more pleased with the care our young-​adult daughter received for her tonsillectomy. The pre-​op care was super: lots of introductions, explanations, and Q and A, everything the patient and parents needed to feel assured. The post-​op care was also great, lots of attention to her pain, our questions, etc. The thank-​you note we received today with the names of her whole team was a nice touch. I have just one suggestion (well two, if you count the fact that I wish they had an email address on their website so I could pass along my comment). Our daughter met a lot of nice people before the surgery. After the surgery, when she was in a lot of pain and a bit frightened, she got a whole different crew, a bunch of strangers. As nice as they were, she reported that it would have been nice to see one of the pre-​op nurses. Clearly, RSC works hard to make sure all the teams are well-​coordinated for their role in the process, but it would be comforting to have one person from pre-​op that shows up immediately post-​op to smile and say «things went great, and let me introduce you to someone who will take care of you from here.» Our daughter is 20, and this procedure may be in place for the younger patients, but a 20-​year-​old is more kid than grown-​up when it comes to a painful surgery.

Ok folks… post surgery x 3 days on Saturday and the mail arrives, what do you think it holds? Well, its a first for me — a personally signed thank you card with a note for a speedy recovery from the staff that had me in their care from the time I was put in my pre-​surgery cubicle to discharge. I really couldn’t believe it — the anesthesiologist, nurses, etc. all signed the card!
I figured the phone call I got the day after surgery was it… but nooooo. Now that is a personal touch I didn’t expect, but happily received! Good for you RSC!!!