If I could give it 0 stars I would. This location used to be reliable for a quick, fresh dinner for the family on a busy day. Ordered 2 large tuna subs on whole wheat bread. Took them home and both the rolls were so stale(not just sitting around for the day or even day old) the last 2 – 3 inches of the sandwiches were hard and crumbled when I tried to cut them. Never again. If you like Subway(which we do) find another location!
Michael C.
Évaluation du lieu : 3 Boston, MA
It is Subway. Not much else to expect. I got the Italian BMT and it tasted like every other one I had ever ordered. If you are looking for Subway, this is a decent one.
Liz A.
Évaluation du lieu : 1 Saugus, MA
This was a terrible trip to the Subway. My friends and I had some coupons so we wanted to go to Subway. This is the closest location to my house and I have been here before, but if I had known about what was to come I would have ventured to the Subway up rt 1. I first asked the guy behind the counter if I could make a kids meal with a bigger sandwich and pay an additional fee and his immediate response was NO! No explanations, then I asked if I could get the kids meal in a different sandwich then was listed and again it was another gruff and unhelpful NO! I ordered a 6 inch Tuna on Italian herb and Cheddar, but sadly he gave me just Italian bread. I think he was mad because i was asking too many questions. I then had him toast my sandwich and put all the toppings on. I paid for my meal which I never got a receipt for and went and sat down. One of my other friends had gotten the Honey green tea to drink and quickly warned me to stay away! I took a sip to make sure he wasn’t just being silly and yup it tasted like it had not been cleaned in days or years or that something might have died in the container that the tea is brewed in. Are you kidding that is nasty and disappointing. Then I went to eat my sandwich and it was gross. The tuna had no flavor and it tasted like it was old. I will been taking the drive a little further to go back to subway in the future. It was very interesting that the guy that rang us up never handed up a receipt, to which has a survey attached. Subway watch out I was not a happy campier and I will be contacting you with a vengeance!
Justin K.
Évaluation du lieu : 1 Saugus, MA
Not a good experience… Would not go back. Tazo green tea with honey, let’s start with that and work backwards. Have you ever left an iced tea in a bottle a few days in a hot car after you took a swig or two, then out of desparation taken a swig of it. It tasted like the most rancid tea ever, like either a ball of mold was growing in a dark corner of the dispenser, that or a rat decided to swim in it, followed by its eventual drowning. Eric and I each took a swig, almost vomited, then poured it out for a new beverage. Did we complain? No, this guy behind the counter, he couldn’t understand us, and his mumbling we could not understand. Since we are working backwards. Check out… The sign by the register begs us to fill out the survey on the bottom of our receipt. And trust us we wanted to fill one out. But handing a reciept to each paying customer was a bit too difficult for thus gentleman… or perhaps, he knows people will do the survey for their free cookie, and is afraid to be rated. Sandwich making, Mr mumbles, asked us what cheese we wanted. Course his mumbling was impossible to understand, so the process took too long. The line was long, and there was one person behind the counter. I get Sundays are traditionally slow, but this location is anything but. Plenty of foot and street traffic. Staff two people. We shouldn’t have to wait for Mr. Mumbles to make 6 sandwiches ahead of us, at his overly slow clip. Arrival, parking sucks, paint some lines so we know where to park in your 15′ x 15′ lot. With lines perhaps you could fit 3 cars, with the willy nilly parking scheme you have, perhaps 1 ½ cars max. Sorry subway, fail across the board. Since I couldn’t complain via survey, expect a letter to corporate. Starting a meal by nearly vomiting due to rancid tea… not acceptable!