Waffle House

I love waffle House but this is not my fave one at all. Its the one that’s fairly new. I have to have my onions sauteed or well on anything I get. So I placed my order of the patty melt and hash browns smothered with onions cooked well and I specified not crispy at all because I love onions but I hate them raw or crunchy. The server stated she made sure to tell him not only that I also double checked and she in turn double checked with him and he said yes. So I get my food check my hash browns and lo’ and behold almost all my onions are raw still… so I ask for another order and the cook just flips my hashbrowns out of the plate and back onto the grill… I just smh and said I need a fresh order with the onions cooked to the side first because the first order of hashbrowns were already cooked we’ll and crispy just not then onions and I didn’t want burnt hashbrowns… Well they eventually got it right lol

The service here is horrible, even for a Waffle House. I understand that service depends on the person.
There are definitely staffing «issues» at this location:
Loud music (cellphone)
Singing
Loud talking
Coarse language
Inattentiveness
and so on…
I would have given the place an exception except it was the entire staff including the COOK. My orders were wrong, I called them in as I was traveling and they still were wrong and not cooked and the place wasn’t even busy. It was pretty obvious this staff was more interested in each other rather than patronizing customers. This was the EARLY shift, I don’t know about the rest. 9p-​9a shift

This place reminds me of Saturday mornings at home as a kid. I don’t live down here but anytime I come to the south I live at the local Waffle House. I’ve been ordering there over the past three days and I’m tired of it now, so eat it increments and while hot. There’s nothing like cold cheese grits. Also the late night cooks are better than the day cooks. I learned that from last visit here and days of comparison. One thing I also learned is that the Waffle House is chain has made a good name for itself but no two places are alike.