Our unit along with another was broken into between 4÷17÷15 and 4÷20÷15, when police went to investigate they were told the cameras and DVR happened to be down those days, as well as the individual alarmed units were also not working on those days so they could not provide any information or help to the break in. WE lost thousands of dollars of our stuff and had to just depend on insurance claim to get back what we could prove we owned! THEYARE scummy and clearly had participation in this situation. DONTRENTFROMTHEM!