Peeks FLoor

Do NOT hire Peek’s for any kind of flooring needs. Let’s be honest… carpet is carpet. So when choosing a company, it really comes down to customer service and professionalism. My interactions with Peek’s started out well. The carpet was installed quickly and on time. About a month later, the carpet started bubbling around the edges of the room, so I called them to come repair it, and install a piece of remnant carpet in a closet. Without boring you with all the details, I was shuffled around to 5 different people over the course of a week, with each person knowing «nothing about it, but promising to take care of me», before the installation was scheduled. When they showed up, they did not have the remnant. They did the repair, cutting about six extra inches from around the edge of the room. So I had to rearrange my schedule for the next week for them to install the remnant, which again, turned out to be a nightmare experience, which ended with the manager literally hanging up on me. Both of my installations were done by contractors, not even Peek’s employees. If you have the option to choose your flooring from another company, I would do so without hesitation.