Super 8 Richardson

I found bed bugs in the bed and when I went to the front to tell them about it, I was told that the manager will be there in about 30 minutes and would contact me. I waited over 4 hours and the manager finally showed up and insisted they’ve never had a problem with bugs. I asked if he was sure about that because I see 4 mattresses sitting by the garbage dump in the back. He assured me that was there because they smelled of smoke from the smoking rooms… REALLY! So you are replacing the mattress in the smoking rooms with new ones because the old ones smelled of smoke? Sure! They moved us to another room and that room also had bed bugs and when I told him about that, he went into his rant on how this has never happened. He then began to tell me how booked they were and couldn’t move me to another room. No, thank you! No more rooms… We requested a refund and we left! While we were waiting for this transaction to be completed, he checked in 3 people that walked in… just FYI.
What I really didn’t appreciate was the insinuation that I brought the bugs to his fine establishment! He said people come and book through
or other places and bring the bugs… upon my protest he insisted — no, no, not you!
Basically…don’t stay here!

We arrived late after a flight delay with a hope of a few hours sleep. Despite prepaying & calling ahead about our late check-​in, our room was given away. The young clerk scanned the list & finally announced that we could stay in the room that doesn’t lock if we wanted, but that’s all he could do. Begrudgingly, we followed him around the dark corner so that he could pry open our room for us. As we approached the room, we were 1^st greeted with by an impacted crater left by a Swat Team battering ram located just above the dead bolt. Upon entry we noticed the door stop had been driven deep into the drywall, leaving a hole we could only assume was the result of the police forced entry that had recently occurred. At this point my work associate turned to me and said «Well, I’ve never slept in a crime scene before…» Despite his guarded optimism, we went on to find a smashed in bathroom door, a small littering of fried rice and pubes in the bed, & a smell I’m not certain my limited vocabulary could do justice.

Someone working at this hotel stole my cell phone.
I do not recommend staying here.