Chanello’s Pizza

This is quite possibly the worst food I have ever eaten. I was staying at the La Quinta and decided to order from them because I was tired and they were advertised in the room. I ordered a turkey sandwich and some fries.
The food was delivered wet. It was drizzling out and they hadn’t even bothered to cover it. The turkey sandwich was heated up. In a microwave and soggy. Never in my life have I ordered a turkey sandwich and had it delivered hot. I forced down as much food as I could handle and threw the rest out.
How this place is even in business makes no sense to me. How do you fuck up a turkey sandwich?!

Sub was great. However, I view the credit card policy as a way to extort the delivery fee from people unable to drive for medical reasons. People I work with often pick food up for me while they are out due to my condition, but I will be unable to continue using this establishment for lunch ($ 2.25 delivery fee for a $ 6 order is just ridiculous).

We were in Richmond for a convention and we ordered from Chanello’s on-​line.
Apparently, they don’t read, or only partially read, their on-​line orders.
We asked for a BLT sub with no cheddar cheese, but mozzarella instead.
We got a sub with no cheese whatsoever (and is it a southern thing to put scalding hot bacon on a BLT? All that makes is soggy, cooked lettuce and tomato. Probably wouldn’t have been as bad if there had been cheese on it).
We asked for extra cheese on our cheese sticks. No extra cheese.
We then e-​mailed them to let them know of their mistakes. Since we paid for these special requests, we didn’t see anything wrong with letting them know of the mistakes.
We let them know we were only there for a weekend, and that we were disappointed in the order.
We received no response.

I’m from GA and we have lots of local pizza places that have very good pizza. I would not recommend this place. Pizza was very dry with no flavor. Price was not bad.

This is our go to Pizza take out. It’s well hidden in a strip mall across from the Chesterfield Town Center.
Consistently good pizza, above the National chains.
They also gave wings, phillly style subs, fries and salads so it offers a little more to the family mix.