Joy Nails

Terrible ventilation, rude manager, and too long a wait for walk-​ins. Don’t bother with Joy nails. The experience was overall unsatisfying and although the price was cheap, I’d pay $ 5 extra or drive a little further to somewhere with better customer service.

Very happy with the pedicure. I got the deluxe and the work was thorough and meticulous. I will definitely be back.

I definitely won’t go back. My gel manicure peeled after one week.

Went here earlier this week for mani/​pedi. Service was fairly good, but a few things bothered me a little about the place. First, they were doing renovations while we were there. They were removing the chairs themselves and we’re pulling up tile, so the woman doing my pedicure had to get up and help them for a while and then cleaned the floor behind them. Then she returned to my toes. She was just very distracted and so the pedicure felt rushed and not as relaxing as I would have hoped. The construction was also very loud! Second, the manicure wasn’t the greatest — again, the woman was very distracted and just didn’t do that great of a job with the painting. She smudged them while painting and didn’t bother to fix it. It wasn’t terrible, just not as good as other manicures I’ve had in the past.
Overall, I think I’ll try some other places in the area before going back. Based on the other reviews I’m sure they’re ok, but I’ll try other places before returning.

Feel like giving yourself a treat but you don’t have reservations? No problem. Joy Nails will make room. No reservation necessary.
This is a no frills place, but it’s clean, service is great and the work is good. So to me it doesn’t matter that they don’t provide sparking water and pineapple.
My pedicure is always done well and at a bargain price.

I like this place. Reasonably priced, clean, friendly staff.
One thing I am beginning to notice about nail spas (this one included) is that they offer a range of different «spa» pedicure treatments with regards to massage, exfoliation, hot rocks etc… Well shouldn’t a pedicure involve this anyway? What’s going on here? Anyway that’s my rant, but doesn’t stop me from really liking this place.

GUYS LOOKING FOR A PEDICURE. This place is not fancy, but unbelievably affordable… and good. I just had my first ever pedicure here, and Tina did a super job. The basic pedicure is a mere $ 20. I opted for the next level up – $ 25 – which included, among other things, removing calluses. When I go back – and believe me I will – I will ask for Tina, even if I have to wait, because she’s worth it.

This place has amazing customer service! I got a spa pedicure last night and not even an hour after I scraped my foot which scratched the polish off. When I went back to get it fixed they were closed for the evening. So I came back the very next day and asked if they could fix it. They said yes, but I really wanted the gel shellac nails so they wouldn’t keep scratching. I asked if they might be able to do the gel for the difference in price. They said yes! Now I’m from Dallas, and believe me when I say this would never happen there. I was so impressed with how fast and good she re-​did my toes! I would recommend this salon to anyone looking to get a good pedi with friendly employees who take care of all their customers. Even the new ones! Will be coming back next time I’m in Richmond :)

I can’t contain my excitement about finding Joy Nails. I recently moved from NYC, where great nail salons were on every corner. Since moving to Richmond, I have tried 4 different salons in the Carytown /​Willow Lawn area and Joy Nails is by far the best! They do a fantastic job, have reasonable prices, are friendly and attentive, and are open on Sundays!
I usually never get color on my nails because they tend to chip within a day or two, but I decided to go for red and my nails still look 100% perfect (granted, it’s only been 3 days, but that includes 2 days of hard gym workouts /​weightlifting). Also, they did an amazing job on trimming my cuticles just enough to make them look good without overcutting and making them bleed (an issue I’ve had at Lily’s Nail Salon). I was worried at first because I didn’t recognize the nail polish brand I chose (Color Club), but it’s standing up better than most other polish brands I’ve tried. They also carry OPI.
The pedicure was wonderful as well. They scrubbed away my gross calluses until my feet were completely smooth. I’m actually a little sad that it’s been too cold this week to wear sandals.
On another note — they have a myriad of acrylic nail designs. I’m au naturale myself, but I couldn’t help but admire the selection on the wall while my nails were drying (including one with a Nike logo (!?!) and another with an ombré fade-​out effect).

Joy Nail as it is called on the sign outside, is a hidden gem that I am now unleashing on the larger world. It is very affordable and, get this, they will take a razor to my hooves bringing them back to a polished porcelain like state.
The massage chairs are super comfy and not beat down like in other salons. The magazine selection is also above average which is always appreciated. Come on by but there had better be a seat left for me next time I stop by.

Mani/​pedi for $ 30 is hard to beat. Nice location with good equipment. My feet are disgusting and the tech made them soft like a baby’s, which still shocks me. Lots of nailpolish colors. I will come back here whenever I’m in town. **TIP: They take credit cards, but prefer cash.**