Linden Row Inn

I stayed at the Linden Row Inn one night while in town for the International Film Festival. I was in and out a lot but very much enjoyed my stay! The inn is charming, quaint, and in a fantastic location, only a block away from a great variety of restaurants!
PROS:
— Because I was in town over the weekend, I chose not to valet my car. The front desk was extremely helpful in walking me through the various street parking guidelines. I didn’t take advantage of the free shuttle service, but what an awesome perk!
— Check in/​check out was a breeze
— Complimentary breakfast. Nothing to write home about, but the basics were covered: waffle maker, cereal, oatmeal, hot coffee, fresh fruit. I did very much enjoy my scone and fresh strawberry basil jam!
— Adorable courtyard. I’m anxious to come back when it’s warmer out and drink coffee outside!
CONS:
— As per other reviews, I found the air conditioning to be very loud. Not so much that I couldn’t sleep, but if you’re a light sleeper, I can imagine it could be bothersome.
— No fridge or microwave in the room
— Spotty wi-​fi. I was so excited to lay in bed and binge-​watch House of Cards on my ipad… no such luck! It was fine for things like checking email, but if you plan on streaming video, good luck.
I’m a frequent visitor to RVA and would most definitely stay here again.

Very pleasant stay! Beautiful facility with friendly people. We only stayed for one night so I cannot comment on the room service but I had no problem with the staff. Contrary to some other reviews, our room (third floor, main house, queen bed) was extremely spacious, though it had no fridge or microwave.
A major «pro» to this hotel that no one discussed is that it offers free (free!) shuttle rides around Richmond within a 2 mile radius of the hotel. We did not rent a car and this saved us a bunch of money on Über rides. You can request a shuttle ride leaving the hotel on the half hour and can call anytime for a pick up. Of the three drivers we used, two were very cordial, pleasant, and always on time. If the front desk said a 10 – 15 minute wait, the driver would be in front of your location in under 15 minutes. (In the non-​excellent driver’s defense, he was covering two jobs for someone who had called out.)
We found the Inn to be very customer-​focused. Even though we only stayed for one night and checked out at 11 am, staff allowed us to store our bags at the hotel and use the shuttle service all day even after we had officially checked out. This was a major, major plus. Although Richmond is a spread out city, if you’re up for some walking, it’s very easy to get around affordably if you plan in advance and use the shuttle service. This made the cost of the hotel very, very worth our money.
Con: Underimpressive breakfast (go downtown instead).
Overall, very enjoyable stay!

Rewriting this post, which was ultra negative to begin with but after receiving a very positive follow-​up phone call from the General Manager, I have to show some appreciation here. First, the check in was great, the room was great, though we never actually stayed. Got to our room later in the night after being out for dinner and drinks and our door was wide open. We attempted to address this with the front desk, who was incredibly rude. Things went downhill from there. Never found out why our door was wide open (though nothing was taken), but left the hotel due to not feeling very safe, and having a very negative opinion at that point of the front desk staff. That being said, we left in a huff and the front desk guy was I’m sure none too happy that we did (he told us he didn’t want us there). The GM called this morning to follow up and I have to say she was incredibly gracious without taking any sides. By the end of the call she just wanted to be sure we would be accommodated in a way that would ensure we would not be left with the negative feelings we came home with. She refunded our night (which is great since we didn’t actually stay there), but more so, she heard me out and we had a good talk. Truth be told, I have stayed here before and had a very pleasant stay. This particular stay just went downhill in a way it never should have. I don’t know that I would try them again, but I won’t outright say I’d never try them again. I’m incredibly appreciative things ended up on a more positive note than they’d ended when we (semi-​forced) left the hotel. My original rating was one star. I’ve upped it to three to even things out.

We stayed in a Garden Room. The appointments are very standard, and in many cases (clock radio, coffee pot) past their useful life and in need of replacement. It was FREEZING (9 degrees) outside, so I got excited when I saw the fireplace, but that hope was also dashed as it was rendered unusable at some point. Room size was adequate, but the bed sure did not seem like a Queen but rather a lot more like a Full.
Shower faucet in 132 needs adjustment. Getting the water to stay at an acceptable temperature was a challenge and the additional 2 inches of play in the handle isn’t helping the matter any. Water pressure sucks.
We opted to use street parking and got lucky, dodging the valet (who was nowhere to be found anyways) completely.
Check in and check out was VERY impersonal. Honestly, I felt like a bother, not a welcomed guest both coming and going. At checkout, despite knowing my room number, the clerk asked if I was (some other guests name). When I said no, that added another 5 minutes to the process.

Stayed here for two nights on business. Room was small but got the job done. The staff here was incredibly friendly and helpful and the breakfast in the morning had a nice variety to choose from. Used Priceline to book the hotel for $ 109/​night. I previously read on here valet was $ 12-​$ 13 but now it’s $ 18/​night. The second night I stayed there I was able to park outside on the street (just had to move the car by noon the next day because of the 2 hour parking signs.
Overall I think Linden Row was a great experience, the wifi was a bit slow, especially if you’re trying to stream any video… Buffering! I’ll be returning here if I come back to Richmond.

Great overnight getaway for me and my husband! The room was not a suite, so I was surprised how spacious it was. The staff was friendly, and the valet was helpful getting us to and from our dinner reservation at Max’s (GREAT food!). The breakfast was incredible! I also enjoyed the cozy eating area and the library full of Richmond history. The artwork on display around the hotel was an extra special treat!

Had a great experience with this hotel. Visited Richmond for the marathon. The hotel is perfectly located near both the start and finish lines, the rooms are beautiful, huge (which was awesome before the race but a bitch afterward:) and the staff was knowledgable and friendly. Great vintage hotel! Will definitely book again if I forget how much pain I am in and run this race again.

Pros: I enjoyed staying in a historic building dated around 1870’es, it was beautiful to be a part of that antique place. Both drivers and front desk were nice and out bed was very comfortable.
Buts…
If you have a severe dust allergy like l do, stay away from this place!!!
Okay, So we stayed in room 304 and it was all the way at the end of the hallway. After checking in and entering the room, my first reaction was to open a window since I could feel that the room had a heavy smell. All their windows are sealed-​shut and you cannot open a window in your room (and they apparently don’t have any room where you can). I wanted to put the AC on but the fan had layers of black dust on it. I called the reception to tell them l have a dust allergy. The guy answers me, sorry we don’t have any spare rooms. Anyway we ended up staying there for couple of nights and actually the bed was really comfy, although there was a party downstairs and the noise was incredible. We didn’t mind it much but I had to use both nasal sprays and allergy pills in order to stay in that room.
1) they have to find a way to aerate the 100+ years old rooms, it isn’t fun to walk into a stinky room even if it’s cleaned
2) they have to clean up the AC filter (it’s covered with dust!)
3) also, their breakfast sucks. Seriously.

Great service from Robin, Josh and team. A modernized boutique style hotel in an obviously old section of row homes in central Richmond. Walking distance to pretty much everything. Very nice value and we would stay here again on a weekend getaway or visiting with friends. Courtyard is cute and there is a very nice breakfast room /​restaurant. It’s right across the street from the newly renovated Y, which allows guests free access and right across from the Richmond library, which our daughter thought was awesome. Thanks for the nice service!

This boutique hotel boast southern charm and character. With its historic feel, Linden Row hosts beautiful rooms. The 12 foot ceilings and English garden carper takes one back to a time where women sipped mint juleps on the from porch while exchanging the latest gossip. It’s a true blast from the past. If you have a weekend, take time to explore the historic area of Richmond… You’ll appreciate the historic antidotes and the newness of the area…

The kind staff at this hotel turned a horrible experience into a pretty good one. Truly exceptional customer service.
Cons:
— Checked in at 12am due to traffic, and were told that our AC had broken and a maintenance person was on his way. We were a bit perplexed how this was only now being resolved at midnight… We were told we couldn’t have a different room because the hotel was sold out. This I highly doubted.
— The AC unit had broken and was fixed in about an hour. Once it was fixed, though, it made a terribly loud sound that woke me up once every half hour.
— Valet parking is $ 18 a day. Seriously.
— Hairs, bandaid, stains, scotch tape on the wall, no closet… not a nice room.
— «Maid Service» only left new towels. nothing else.
Pros:
–After the bad experience, the hotel did not charge us the $ 54 we had in valet charges
–They asked us to write down our phone number, to see if they could provide us any other compensation for the inconvenience
–The staff (front desk, valet, kitchen staff) were all SO friendly and sweet. I could feel a real difference between their customer service and the kind I usually get at hotels.
–The breakfast buffet was nice and filling. Waffles, oatmeal, hard boiled eggs, pastries, cereal, yogurt, good coffee.
–The building and the courtyard are lovely. Eating breakfast in the courtyard truly made this feel like a vacation away from the hustle and bustle.
–While we were annoyed that our AC was being fixed at 1:30 in the morning, it does say a lot that the maintenance person was able and willing to come out at that time. He was also very apologetic.
–Again, I can’t say enough about the warmth and courteousness of the staff.
We were ready to forfeit the money and leave the hotel when we arrived. We were so tired and mad about the AC unit and not getting to bed until almost 2am. But the kind staff was what turned this almost 1-​star experience into a 4-​star experience. I would stay here again but would book a nicer room. Based on pictures, the rooms with parlors look a lot nicer than the single queen size room.

I stayed here for the first time and it is my new go-​to place in Richmond.
I got a double parlor room plus breakfast for $ 116.

Excellent service! Thanks Gerald and Josh for taking my visit to Richmond to an unexpected and charming level! The property has a very exciting history and is regarded as the nation’s best surviving row of Greek revival architecture. A childhood home to Edgar Allan Poe whose garden is thought to be a muse for his famous poem «To Helen.» Historians have also noted that young Poe first courted his life-​long love, Elmira Royster, in the garden where the Linden Row Inn now stands.
Many other noted figures have humble beginnings here such as, Irene and Nancy Langhorne. Irene later became famous as Irene Gibson, the «Gibson Girl», and Nancy became known as Lady Nancy Astor, the first female member of the British Parliament, pupils at the Miss Ellett’s School for Girls.
Furniture pieces within the property takes you back in time. From mahogany armoires to marble top night stands, it is a riveting experience when the past meets the present as you relax with free wifi, large screen TV, cable and relaxing moments in the garden courtyard. It is EI thin walking distance to many dining, entertainment places and the convention center.
But make sure your room is in the main house. Larger rooms and better facilities, but the smile and willingness to make sure you have an exemplary stay is accommodated regardless.

Rooms are nice but WiFi is spotty (albeit free) and the latter is what I care about. I need my WiFi to work consistently, and not go down for 10 minutes at a time. Very frustrating. Had a better connection at the $ 55/​night motel.

The two stars is for the nice patio and courtyard. Everything else about the place is a nightmare.
Should have known something was up when we had to make a reservation online because no one answered the phone in the middle of the day! They don’t often answer when you call the front desk from a guest room, either.
First, we reserved a garden room with a queen bed. It was a tiny box room with a FULL bed that was clothed with a too-​small blanket.
Second, housekeeping failed to provide clean glasses, ice bucket liners or coffee supplies FOUR days in a row. One day they provided only one hand towel.
Most annoying was the «valet» parking service that we paid $ 12 a day for. Advised to call 20 minutes before needing the car, on day 1 I called the front desk 3 times but no answer even after 10+ rings. We went downstairs and requested the car 40 MINUTES later I requested keys to my car and directions to the parking garage.
Days 2 & 3 I asked the night valet to leave my car on the street, so essentially paid to park my car in a free parking zone! On day 4 I called an hour before needing the car, but no luck. The car wasn’t ready and then the valet brought the WRONG CAR! Finally, an hour and 45 minutes after my initial call I got the car and made it to my work appointment 20 minutes late.
If you need to be somewhere on time or are claustrophobic avoid this place at all costs!

So happy to have found this gem in Richmond! The staff was so friendly and helpful and the location was perfect. My boyfriend and I were in town for a wedding and needed a convenient and pleasant place to stay. This definitely got the bill and exceeded my expectations for a hotel in Richmond. If I’m ever back in the area, I’ll stay here again. Thank you for making my stay so enjoyable!

The wife and I stayed here one night on our way to Charleston because we wanted to do a little looking around Richmond. I grew up in Maryland, but never spent any significant time in Richmond.
The Linden is a beautiful historic hotel with a great location. Street parking is free and easy to find. Richmond also has free public parking garages.
The Linden has a beautiful courtyard. Because it is February, we were not able to take advantage of it. This is a good hotel to stay it if you are using it to sleep. That is fine for me. If you want to have your butt kissed and go to a spa to put cucumber slices on your eyes, go somewhere else.
Breakfast provided, but unremarkable.

My husband and I stayed at the Linden Row Inn this weekend. The exterior and common areas are very nice and have great historic charm. Our room was directly off of the garden and was easily accessible. The room itself could use a little updating. The carpets have definitely seen better days and a fresh coat of paint would be a great idea. The bathroom was nice and very spacious, though.
The main criticism I have is that the heating system made a God awful racket off and on during the night. We did end up falling asleep but it was really loud. Not to mention the room never really warmed up… which is helpful in December.
That being said. .I think the price is good, location is great, parking wasn’t a problem.

I’m sitting in my closet of a room right now and can’t go to sleep because the AC unit in the adjacent rooms are so loud that it sounds like there’s construction going on outside my door.
I’m always wary of ‘historic hotels’ because that adjective gives an excuse to keep things old, dilapidated, and overall terrible under euphemisms like ‘quaint’ and ‘cozy’. This place is no exception. I’m considering just getting up and leaving town in the middle of the night because this is unbearable.
I usually stay at the doubletree across the street, but no luck tonight so I figured, eh, probably not all that bad. I might as well have slept in my car. The room barely has space for the queen bed. There is literally zero room, there’s the bed, and one ‘cozy’ chair.
You have to be absolutely brain dead to stay here.
Stay at the doubletree across the street, stay in your car, hell, sleep on a cardboard box on the streetcorner. Do not stay here.

A quaint historic hotel in the heart of Richmond.
The rooms and décor are looking dated and tired, but are adequate and comfortable.
Staff are very friendly and courteous, although are very strict on the 3pm check-​in.
The TV is basic, but offers enough channels for what you need. Breakfast is simple, but again more than adequate. And certainly a welcome start to the day.
They offer a free shuttle within 2 miles of the hotel, but don’t pick up or take to the airport.
Overall, I would stay here again if in the area.