Lowe’s Home Improvement

I want to give major praise to the Central Richmond Lowes! After a series of terrible plumbing issues this weekend, had to purchase a new dishwasher– found great deals at both Lowes and HD given the holiday but opted for Lowes given that they could deliver it the same week, honored a discount I had, and I’m most comfortable with their team from prior purchases. When there was an inventory mixup, they were able to accommodate my request for a different product and still promise delivery the same week– all through very efficient and prompt phone calls. Thanks so much Stephanie and team!

Great store. Mike is a great manager and knows how to train his staff. He seems to understand his customers as well as the area of Richmond. U had a conversation with him on the phone and he talked with me about one of the store’s policies and he really knows how to handle himself. The gentlemen in the hardware area is also a huge help. Name to come later.

Spare yourself and go to Home Depot instead,. This Lowe’s is awful. No one here cares about their job. Not that you can blame them really. They’re probably paid peanuts.
No one answers the phone and when they finally do they say «hold on «and transfer you to another number that just rings and rings. No one has any information and the managers don’t care when you’ve obviously been given the run around.
Also, if I got to Lowe’s with a list of 3 items, they won’t have two out of three in stock. Guaranteed almost every time.

I never really thought of reviewing a big box store such as Lowe’s but I find myself here a lot since moving into a new home and figured, why not?
Let’s start by saying that yes, Lowe’s definitely has the lowest prices it seems compared to other hardware stores such as Pleasant’s or Home Depot. However, this location can be very frustrating at times because employees usually don’t know anything about home improvement and do not know the location of products within the store.
The frustration begins when you have to search the huge store for an employee. Then I asked where I could find a staple gun I was told literally four different locations. Even though the employees seem to completely make item locations up, they are very friendly while they do it!
I will continue to return to this Lowe’s because of it’s convenient location and low prices but I will refrain from asking questions to employees because they are just as clueless at home improvement as I am!
P. S. Dominic’s of New York, the little food stand in the parking lot is DELICIOUS! Chicken cheese steaks are huge and a bargain too. Loaded with chicken, peppers, onions, cheese and amazing sauce, the delicious smell hits your nose as soon as you pull into the parking lot.

Been doing random home improvement projects and almost everything was found here. Good location for those living in the Fan/​Downtown. Lot of parking. Friendly and helpful staff, although sometimes I have to wander to find them. Also find random things I need here like car freshener, flashlight, light bulbs. They have a generous return policy too.

Lowes is your typical home/​garden store. The offer everything from nails, lumber, garden plants, appliances, pretty much anything for your home. Their prices are so-​so and the staff is so-​so (better than Home Depot staff), but it is a one-​stop shop for your home project needs.
Cheers

This Lowe’s has become my #1 resource for home gardening because it boasts the best plant sale section of any Richmond nursery. Usually nurseries only put dead or dying plants on sale, but this store sells dozens of perfectly healthy plants for a discount. A staff member told me it is because their outdoor section is smaller than most Lowe’s, so they have to move plants to make room. Also I am a big fan of their water wise plant collection, most of which are deer resistant. They work well at a time when Richmond seems to be drying out.

I’ve been here quite a few times in the last month or so for various things: paint colors, lights, fans, fixtures, and to scope out ideas for new/​upcoming projects.
Parking is easy and the staff has always been helpful in each of the different sections. It’s nice to be greeted/​checked on and asked if they can help me in any way.

I love this Lowes! The location may not be my favorite but it’s literally a half-​mile from my house and I can run in and out really quickly. It’s never busy and the staff are ALWAYS friendly. That’s one thing i’ve noticed about the difference between Home Depot and Lowes, consistent customer service at Lowes and hit-​or-​miss customer service at Home Depot.
Lucky for me, the Lowes happened to be where I bought half of my gifts I gave out for Christmas. Now I know what you may be thinking…“Christmas gifts at a LOWES!!!” My answer to that is simple, YES!
Lowes has pretty much anything you can need for your home whether it be a roof for that new addition or a birdfeeder for that beautiful Cardinal. Don’t discount this place for being a chain, the people there make it worth treking on the other side of Broad Street.
tehehe

This is the closest big-​box hardware to my house, so I hit it quite often and always use the online discount coupons. I’ve bought everything from paint to wood here, and even found a pretty copper chandelier for my living room on clearance for $ 40.
Lowe’s does have better clearance sales than Home Depot, I’ve found, with much bigger markdowns, and I’ve scored treasures in both the lighting department and the garden department.
My one complaint on this particular store is that they don’t have a very big garden department or a good selection of plants, so I will trek out to Home Depot on the west side of town if I’m in a planting mood.

I’m going to have to disagree… as far as a hardware store with ALMOST everything you need you can’t really go wrong. Also you can just keep printing the 10% discount coupons online and using them. Staff is actually helpful if you go to the contractors desk and I used the delivery service and the guy was amazingly willing to help unload the stuff. I ordered lumber from an actual lumber company and they dropped it in my neighbors driveway and left without a word… bastards.

go here if there’s a good deal on something you need, otherwise, they suck, end of story.