O’Reilly Auto Parts

This is my neighborhood auto parts store and I have had nothing but great service. I have bought everything from bulbs to brakes to engine parts here and have always been treated great and in a timely manner. They have a used oil depot here so that helps me out.

I went here to purchase brakes what should have been my first sign this place wasn’t good was there was no one in this store. I told them I needed brakes for a g35 infinity they punched in the information and grabbed the brakes no problem. The next day I drive to get them installed and they are the wrong brakes! First off what is the point in looking all the information up and come back with the wrong thing? anyway I quickly head back to this location to get the right brakes (keep in mind I had a early appointment to get this done at the mechanics so time is a issue) I get there again not a person shopping in this auto parts store tell the cashier my problem and she looks up the item again. She says well the person who checked this before did something in correct the brake shoes you have are not in stock however we have these MORE EXPENSIVE ones available. Ok this was only a ten dollar price difference but I feel this should be overlooked due to the fact that it was all your fault. I just asked for my money back and went to the local Autozone were I got the same item with a lifetime warranty for ten dollars CHEAPER. i am sorry but the only requirement I have only one requirement from a auto parts store is to be right, that’s it, don’t guess I wish I could give lower than one star don’t go here.