Precision Pools & Spas

Just to follow up on my pool. Fabulous job done!!! Love my new pool. It’s been over a month now since completion. I just love it. I’m so glad I chose Precision Pools and Spa. Rob, Scott and Tracy… thank you so much for making this process smooth and stress free, I can actually now say, I’m looking forward to Texas HEAT… can’t wait to lay out in my fabulous pool. I would HIGHLY recommend Precision Pools and Spa to everyone I know.
Maureen G.

I would like to say if you are considering a pool that Precision Pools & Spas is the company you need to go with. They were very thorough during the sales process, the installation process and after the install process. Todd the sales guy is great. he is straight forward and doesn’t try to sell you what you don’t need. Rob the install forman is great as well. He always calls you back and gets your problems solved in a timely manner. I got 5 quotes from other pool companies and Precions price could not be beat. The workmanship is wonderful. The service is great and I can not sayt enough good things about this company. Please take my advice and don’t waste time looking elsewhere. Just go with Precision Pools!!!

I had a wonderful experience. James was completely on top of the whole process and made me feel at ease! I would refer them to my family, friends, or anyone else looking to purchase a pool!

BUYER BE AWARE!!! This company will not honor their warranty or backup their work. We have been trying to get our SPA leak fixed for about 4 months already and Precision Pools and SPAs has failed to send anyone to fix it. Our emails are ignored, or we are given an excuse every week on why our SPA is not fixed. Don’t bother calling the sales person Scott, because he will not do anything about it either. Michael the «General Manager» was extremely rude, promissed the work would be done and 4 months later and nothing has been done. I have now hired an attorney and had to look for another company to come and fix the SPA and replace my cracked stone. Unless you want the worst pool company in town with the worst service, I would go somewhere else. If you would like details of my horrible experience please feel free to send me a private message.

Horrible pool building experience from the very beginning. Subs don’t show up when scheduled and zero communication from the office. Long build process of guessing if and when the subs will show up and then get no explanation, no email responses, to return phone calls, or texts. Do not use this pool company, horrible customer service. Run in the other direction as fast as you can. Never even heard from our designer again after we signed the contract. Just completely unprofessional and they make you feel like you are bothering them if you call them for anything. Bad, just bad. They had so many complaints they had to shut down their Facebook page, what does that tell you? There are too many other pool builder options out there to have to go through what we did. Horrible experience that I would not wish on anyone. And pool still isn’t done.

After reading these reviews, I’m glad I didn’t waste my time or money. Sales person was scheduled to come out on Saturday at 10 but instead showed up at 9. He spoke to my daughter and went through our house and into the backyard, left his information and left. When I got home at 9:30 I sent him an email with the appointment info he had emailed reflecting a 10 am appointment. His response: I’m sorry but I’m not coming back. Come by our show room to look at our designs. Really? Sir, I wouldn’t do business with someone that can’t adhere to the appointment times that they themselves set up. Poor business practices. Poor customer service. Poorly ran business.

They did good job on my pool. The only thing I regret was putting in a salt water pool. After 3 years the salt is eating away my flagstone even though I seal the flagstone every 6 Months. The builder should have know not to put flagstone when you have a saltwater pool. Other then that, the pool is great.