Quality Inn

A pig with lipstick on if ever there was one. The place looks classy and nice on the outside but inside is a different story. We opted to stay in a King suite which has a separate bedroom with a door between that and the living area. The first room that we were given had the do not disturb sign still on the door when we got to it and had not be cleaned from the previous tenant. Off we went to the same room one flight up. It was clean but wow the cigarette smell on the entire floor is overwhelming. This was a nonsmoking room but the whole floor reeked. There were no sheets for the sofa bed and when we went to the desk to get them and came back to the room, there was a dead bug on the blanket. On our way out the first morning we told the desk that our bathtub drained slowly and we would like more pillows. Upon our return, the pillows were the only thing that had been attended to. We had no new clean towels and the tub was still dirty from the slow draining dirty water from showers in the morning. Breakfast is not their strong suit and the attendant is a bit too clingy and chatty with the patrons. We had to listen to her life story including her trip to Washington DC which apparently is now in West Virginia. It’s obvious from the other reviews that this is a hotel to avoid and they are making no improvements to. I wish I had consulted Unilocal before going there. Avoid at all costs!

All the things the other reviewers mentioned are true, dirty rooms, bugs, pretty rude staff etc. The main thing that bothers me is the extremely weak Internet. Just checking email is a difficult task. The room was 100 bucks. For that price you can find a WAY better hotel. As a little bonus, the maid wakes you up at 7am by banging on your door and yelling. When I point out the Do Not Disturb sign on the door handle, she sneers and walks away. This is a $ 29.95 side of the road motel.

Christian at the front desk was rude during our entire stay. Even through the hotel looks great on the outside, the inside is dirty looking and run down. The entire third floor smells like cigarette smoke and the second floor was slightly better. There were two people staying in the room with only one towel provided. The room walls were water stained including the bathroom. Nothing about the Quality Inn in Richmond says ‘quality’.

my company put me up here… yeah, they must hate me. The room itself was ok and the staff seemed ok. The breakfast was the worst I have seen. Gym is a little hut next to the pool, dirty and no heat. Only 3 machines. Not a great place for business travelers.

Out dated and filthy! Had to change rooms due to the shower being clogged. Bugs bugs bugs.