I’m really not sure, as this is my first time using a storage facility. My experience doesn’t go further than seeing on the news what scary things they held when the police opened them. There is no person working at this location. On the outside, the show«24÷7», but on the inside, they have hours for the helpful person on the other end of the line. You can use the touch-screen monitor to access various information about the facility. They have storage units in the following sizes at this location: 10×5 10×10 10×15 The 10×15 was $ 82 and when I hesitated, she mentioned that the first month was half-price. There is a one month minimum. Since I’m trying to clear out the house to finish and sell it, I believe that the 10×15 will allow me to put things there, and re-arrange them, so when I get the moving pod, it will be easier to coordinate the unload to the apartment on the other end. It’s certainly cheaper than getting the moving pod early and paying their fees. Hopefully, the first month special will be honored and there won’t be any problem She suggested a certain type of lock and I couldn’t hear that well what it was, but I ended up buying a Master brand Magnum Lock, which seems to be made specifically for storage units and other applications out in the weather with a slide-down cover for the keyhole and a shackle that would be difficult to cut.