Rosati’s Pizza

Unless they have done a complete overhaul of the staff at this place, i would never eat here again. Was waiting on a pizza one evening and the guy in the kitchen making food was dropping f bombs left and right, complaining about customers and orders non stop and was being so loud everyone in the front could hear him. The guy upfront never said a word to him, like hey we can all hear you. Never apologized. 2 people left without getting their food. Which is what i should have done, it was so bad! They dont deserve the 1 star i gave them, just no other option!

Very disappointed! I used to get Rosati’s out in Wheaton. Loved the pizza from the Wheaton location. I happen to be in the area with family so I ordered a family size pizza from the River Grove location. Picked it up, and it wasn’t even in the warning oven. When I got home, it was so cold the cheese was so dry/​cold and the dough was rubbery. I had to heat my pizza in the oven for another 20min. It tasted like cardboard. Def will not be going back there again.

I have been to this location multiple times and have yet to have a good experience. This last time I ordered a deep dish pepperoni and spinach pizza for carry out (hour wait). When I got home I went to dig in and it was disgusting. Literally threw the whole thing away. There was no sauce and soooo much cheese that it wasn’t even cooked all the way. I am an avid deep dish eater and I can tell you this was the most disgusting pizza I’ve ever had. I called the store to politely complain and the manager basically told me too bad that’s how the pizza is made. Never going back and it’s a few blocks from my house!

The only reason I am giving this place one star is because the pizza was OKAY. My friend and I picked up a couple slices of pizza. First of all, this place looks dirty. Second, the man who rang us up made my friend and I feel very uncomfortable. He stared at as very inappropriately from the minute we walked in, to the minute we walked out. It was VERY uncomfortable. Never coming here again.

Questionable charging and billing practices !!!
Other establishments across the street or around the corner more reputable.
Don’t waste you money !!!

Yeah this place sucks. Ordered delivery, the driver must’ve chucked it around as if he was a UPS driver (No offense to UPS drivers).
Can’t even get a refund !?
This is what I tipped 25% for?!?

This is my first Unilocal review. Honestly, I like Unilocal and use it a lot but until now I never had so much of a passion to create a Unilocal account. First off Rosatis Pizza is A FRANCHISE. I have been to so many Rosatis and never had a huge problem.
This time I HAD MY WORST EXPERIENCE EVER. I ordered delivery service and got called a liar because my pizza did not have what was ordered on it and I HAD THE RECEIPT. It was clear I was dealing with a drunk delivery man and he was cursing at me as well as calling me a liar.
On the upside I ordered here a few times before and would give it a ³⁄₅ stars its not a great place buts its not bad. Needless to say after my last experience I will order something else that actually appreciates my money.
I was so appalled that this guy would do what he did I called back. You need to understand I speak english and it’s hard for me to speak other languages so my compaints did not do anything. If I spoke spanish I think I could of explained myself better but I live in Chicago not Mexico.
I’m sure some people will like this place, but once you get delivery from a drunk guy who messes up your order i’m sure you will think twice before EVER ordering from this place again.
I am scarred and will never order from here again.

This place has really fallen off over the years. Originally I stopped ordering here because even though I lived 1.5 mile away, my pizza ALWAYS arrived cold. I decided to give this place another shot.
I shouldn’t have.
The pizza was still cold. Bland. In this city, the competition is everywhere. I will be ordering elsewhere.

Thank you Rosati’s for having quick delivery! We were having a bit of an emergency, and you pulled through. Thank you again!

I first should point out that this particular Rosati’s used to be great 15 or 20 years ago. The years however, have not been kind.
The pizza tastes pretty good. I have always been a big fan of Rosati’s pizza sauce. It is much spicier and more flavorful than the sauces of its competitors. The toppings are of good quality and they don’t use too much cheese. I hate pizza places that put an inch of rubbery cheese on top of a pie. The crust is VERY thin and while tasty, is the main reason why Rosati’s only garners 3 stars. I can easily eat ¾ of a 16″ pizza by myself due to how thin the crust is. Granted, I’m a big fella’ with a hearty appetite. However, I still can’t come even close to eating that volume of pizza from any other nearby establishment. Rosati’s pizza is pretty inexpensive and they always have nice coupons available. I still have to question its value when I end up eating 3 times as much. Everything else on the menu is pretty standard fair. The appetizers, dinners and side dishes are all average at best.
In the end, it’s too bad this particular Rosati’s has seen better days. The other locations in the chain are apparently operated by different family members and are still putting out high quality pizza. Still, their sauce is SO good it makes it worth the occasional order.

I order from these guys a couple times a month. They have a buy one get one free coupon I get in the mail and I usually get that with a side of fries.
Never had a bad pizza from them. Usually get one sausage and onion and the other one half cheese half spinach. Very yummy.
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Mangia!

I got a slice of sausage pizza yesterday (In my never ending quest for the best slice of pizza).
There is something just quite off and funky about this, this pizza had the weirdest crust I ever seen, I was chewy and thick, which I hate. The sauce was way too strong and herby; Normally I like a decent amount of sauce on my pizza but this is overkill. Not enough sausage on it, I had to use a microscope to find them.
Has got to be among one of the worst pizza places in the area, almost as bad as the extremely overrated baccis pizza.
Besides for Less money and better pizza slices can be found.

Ewwww Ewww Ewwww. This pizza is disgusting the times that we ordered we went to pick up and the whole pizza was burnt we called to inform them and they did nothing about it which is ashame. Cause I bet if the pizza wasn’t burnt itd be a good. It happend three times that we orded from this place. I love pizza its one of my favorite foods but damn its not good when its burnt. And they do nothing to compensate for the burntness. They will never get my bussiness again. If your in the area go across street to de lucianos you’ll have a way better experience and delicious pizza from there.