Hip Optics Vision Source

Dr. Cho and his staff are extremely thorough when they perform the eye exam. They have the latest equipment similar to what I’ve seen at an ophthalmologist office. I highly recommend this office to anyone. Thanks Dr. Cho.

My experience at Hip Optics for an eye exam was unlike any other. I can’t say enough about the professionalism and kindness demonstrated by Dr. Cho and his staff. I learned more about my eyes than I EVER had in an eye exam. I only wish my family and I had been coming to Hip Optics all along. I highly recommend this office to anyone who needs an eye exam, glasses, or contacts.

My wife and I have been patients here for about a year. Our first visit was amazing. The front office was awesome and very nice. We just had our 2^nd visit and the same staff members were amazing. They helped us with our copays. I recommend this office to my friends and family. It’s also a plus that they are next to a fruit bar. My wife and kids had something to do while she waited for my exam. I have vision insurance through kaiser and would prefer to come here. They are very informative and nice. The Dr is very personable and explains everything well.

I was looking for a new place to get glasses and contacts, so I thought I would try this office since it was close to home. The first thing they approached me with was that the doctor «required» two additional tests costing approximately $ 30 each. It was not covered by insurance. I asked to opt out, but they said the doctor required it. I advised I didn’t need those tests because my Kaiser insurance covered Opthalmology. The assistant was rude and replied that they are new and were required. I have never had any optometry office require this, so I told them to cancel my appointment and walked out. I would not recommend coming to this office, it was an overall terrible experience.

Good service. Came here for eyeglasses. Not a huge selection but gets the job done. Prices are reasonable compared to other places.

Amazing customer service! Dr. Cho is incredible and did a wonderful job for our whole family including our little kids!!!

Dr. Cho is one of the best Optometrist I have ever been to, all the staff are wonderful, upbeat, and professional. It’s also a clean environment ! I never have to wait for my appointment, no overbooking here! Great establishment. If you are looking for a new eye doctor Hip Optics is the place for you.

Dr Cho is awesome. I make the drive from the OC to Riverside to him… that’s how good he is! He is very patient, personable, and he won’t up sell you!
Also, the store has a great selection of glasses and sunglasses!

Horrible customer service and work. Do not take your glasses in there. Do not buy your glasses from there. H O staff is not knowledgeable enough to offer anything but 3^rd rate/​last resort service; that is being kind.
I took my glasses in to do a simple tightening and they broke my Oliver Peoples with progressive, all the bells and whistles etc. and I’m legally blind.
They handed my glasses back to me in two pieces. And, said «whoops, sorry».
I have been unable to read etc since.
They offered to do nothing. Absolutely no accountability. I called back later after professional advice and asked if they intended on offering anything. The owner told me to go to Frame Doctors, didn’t even offer to fix until I explained that they are to be accountable.
This place does not hold themselves to a high standard, or any quality of standard in attitude or management. The owner finally offered to pay for the mending, however Frame Works is unable to fix. I am sol, and they could care less. In fact one of the young inexperience girls was giggling as she explained what she did to my glasses. Those are my eyes you are laughing about young lady.
The place is dirty and unkept. I had no business taking my glasses in there as the world had not shown me the irresponsibility or experience as hot optics introduced me too. Never before have I been met with such unprofessionalism.
Had the cards been turned around, I would have offered to replace frame. Knowing that was the right action and I would be establishing a new customer. My husband and myself get new glasses every other year. Customer service is number one in any service business.
Lack of will cost you your business. Live and learn.

Hip optics very kindly and generously reached out to me to make everything right after I had some problems with my lenses. I was able to exchange my old lenses for new ones with very little wait. In the end, they saved me a lot of money by helping me out, so I’m very appreciative and do recommend their service.

I cannot say enough good things about Dr. Cho! He and his staff are absolutely AMAZING! He has helped me through my LASIK issues and now helped with my 15 month old daughter. He is so very patient and is always understanding! Thanks Dr. Cho for all that you do!

Awesome people! Staff is very friendly and the Dr. Is very patient and explains things in full. They really take care of their clients and always provides reminders for appontments.

Best optometrist I’ve ever been too! Everyone was helpful and delightful, I had fun being there. Highly recommended!

My review is only on the fees this practice charges. You miss an appointment they will charge you $ 25. To get a complete copy of you prescription, including all accurate information to purchase glasses from another vendor, they will charge you $ 25. And these charges are not disclosed in advance. Dr is great. Staff is friendly but the EXTRA CHARGES for a RX is crazy and disappointing.

Everyone there is nice and professional. Right away I was greeted with a smile and taken care of right away even though I came in 15 minutes before my appt. I like that Dr. Cho was really sweet and actually made me feel more relaxed, going to any kind of check up makes me nervous especially when it is a new dr. I havent been to before. However, he wasnt like other optometrist I’ve been to before, we had a casual conversation and he really made me feel like he cared. Oh and the option of frames is amazing! It was really hard to narrow to one I really liked, in a good way. And the fact they accept my insurance was amazing! I’ll definitely be a loyal customer from now on.

O M Gee. Lets just say I have found my new optometrist. I cannot give enough props to Dr. Cho and his staff.
The atmosphere upon arrival was super relaxed and the front staff were on point with my file and paperwork. The office was neat and tidy and the waiting room couch is beyond comfortable. The entire office is tech savvy, which reduces clutter and makes lens fittings awesome.
Dr.Cho is extremely patient and does a great job explaining things to his patients. He’s very thorough answering questions. I always had issues being diagnosed for the right prescription for my left eye and the doc went into detail on why that is. He even gave me a guided tour of the back of my eyes.
After my appointment, the receptionist helped me pick out my new glasses and was so sweet about it. Most front office team members are always in a rush or not very attentive. I told her what I was looking for and she started pulling lenses for me to try on.
Seriously, cannot say enough great things about Dr. Cho and his team.

Community | Professional Services
Relatively Close To: Little Cesars Pizza.
Public Transportation: Yes.
Valet Service: No.
Wheelchair Accessible: Yes.
Service Pet Allowed: Yes.
Parking: Shared parking lot.
Popularity: Very polular among locals and visitors.
Reason of Visit: New glasses for my mother.
Cellular Reception: Yes.
Free Wifi: No.
Outdoor Space: None.
Cleanliness: Quite clean and comfortable.
Lighting: Bright lighting.
Presentation: Graffiti graphics and comfortable black leather sofas make this one of the coolest optometry around.
Ownership: Privately managed.
Items Ordered: Exam, glasses, lens and transitions.
Check-​in Wait Time: 5 minutes.
Temperature: °77
Staffs knowledgement of business and or amenities: The doctors staff here are wonderful people. They are polite and courteous.
Overall Service: Great and exceeded my expectations.
Staffs response on compliments: The appreciate the compliments.
Staffs response about complaints: I did not give one.
Recommendations:
Two ** stars or less dont consider.
Three *** stars be cautious.
Four **** stars or more highly recommended.
Quick Notes: The next time in in the Riverside area and need to get a eye doctor, this eye doctor will amaze you.
My reviews are structured and rated in many areas. I believe that my experiences will provide consumers satisfactory or acceptable in quality or quantity information.
I hope this particular review has helped you carefully decide whether or not to give this venue your business.
Enjoy, Jonathan

The staff was friendly but the main concern was that I needed to re-​do a part of my eye exam. My glasses arrived before I retook the exam. After that, no one contacted me regarding completing the exam.
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Dr Cho and his staff are great. I loved how thorough he was during my eye exam. I don’t have any eye issues and I felt confident that he was perfectly evaluating my eyes. He asks questions to get to know you and the next time you come in he mentions those topics. He’s really a cool doctor and he bonds with his patients. I only let my family and myself see Dr. Cho for eye exams. He’s the best in town. The staff is great and a pleasure to work with. I’ve been searching for an optometrist the last ten years that is decent and my search stopped with Dr. Cho!

Dr. Cho is the best!!! Really!!! I drive to Riverside from Orange to see this man!
He is super patient and super personable. He won’t rush you and he’ll answer all of your questions. He’ll make you feel very comfortable and will be straight up with you. He will not try to up sell you on anything.