Juan Pollo

Always fresh, always fast, always delicious. Also the cleanest Juan Pollo that I’ve ever been to. We go during lunch time and everyone is so friendly. I love the white meat chicken, cooked well done, with hot and mild salsa on top. Two thumbs up!

Juan pollo is best chicken ever, super fast service, friendly employees and delicious chicken and salsa. Excellent potato salad, The chicken is always cooked perfectly and reasonably priced. Keep it simple food, you can’t go wrong. Eat delicious, Feel great,

Whenever I get sick and tired of el pollo loco. This would be my second option lol
Service at this location is a hit and miss. Sometimes the wait is unbearable and others you get your food so quick you don’t even have time to blink … Lol
Their chicken is always on point. Not dry. Really moist and soft. Not too crazy about their potato salad, but I love the rice.
Overall, yes this is on my favorite fast food place

Me and my wife get the dinner special… extra potato salad and beans… always a great deal… good hot salsa… but the chicken burrito is one of the best bargins and very good… lots a flavor. big enough to split… love this place

Ok so I’m a first time Juan pollo customer lol. I didn’t realize this place was a thing. I’m new to the i.e. But it’s clearly a huge deal because they have pictures on the wall featuring the «Miss Juan Pollo» pageant
So at risk at sounding a little prejudiced, the line was out the door but they were all white people so I was worried about the flavor factor here. Ha.
Service was quick and friendly. First bite yum this is pretty good. The hot salsa tasted a little ripe if you will. The mild salsa taste like el pollo loco’s.
Pretty satisfied for the cost, but I will say the pieces of chicken I got weren’t chopped right so there were more pieces of unnecessary bone than chicken. They happily traded a piece with me.
The manager? Is on point. He seems super hands on and knows they need to improve and looks like he’s striving to do so

Every time I come to CA I look for Juan Pollo, potato salad is awesome, rice is on point. I usually make my own mini concoction of a burrito with these ingredients. Chicken has great flame charbroiled flavor and is nice and juicy!

We have given this location numerous tries but we’re done! for some reason this locations food is awful! Chicken is beyond dry, wings were burnt and inedible. The potatoe salad and rice is lacking flavor

I cannot believe all the complaining whiny reviews on this place… it ROCKS. No frills CHICKEN joint. Skip the chicken salad, tacos, and other nonsense and order the CHICKEN. The chicken is ALWAYS cooked perfectly. Food is very reasonably priced. A perfect last minute family dinner, little wait time for your order.
Salsa is fresh in either mild or hot, and tortillas is all you need. I even skip the tortillas. If you want sides, the potato salad is killer and the rice is basic but delicious.
They won’t hold your hand or give you a fancy napkin. In fact, their napkins could use some help. The place is what it is, just get CHICKEN and you will be happy =)

First time eating from this Juan Pollo, found two different hairs in the chicken… never eating here again!

I ordered the Buy 1 get one free crunchy tacos and what I got was two disgusting tacos filled with cartilage. The service was very fast but after opening up the bag I knew why. The tacos were falling apart, and the chicken was cold and huge pieces of cartilage… IN BOTH TACOS! Absolute no care from the cook… Horrible!
I’ve had Juan Pollo at several other locations and its always been a delicious experience until today. Magnolia location in Riverside needs to get it together!!!

I rarely post reviews unless I get amazing service/​products or really bad service/products.Sadly at this Juan Pollo it was mostly bad.
Toinight was the 4^th and final chance for what I now believe is THE WORST JUAN POLLO in the area.
I moved to Riverside from Redlands a few months ago and was happy to see a nearby Juan Pollo in the Ralphs Shopping Center on Magnolia. I love Juan Pollo and have eaten at several different locations, always happy with the food and service.
But this place is so bad they should have the franchise taken away.
I’ve given them four tries in about 6 weeks, and had PROBLEMS EVERY TIME! Maybe the food is fine during the day, but if you go there after 7 – 7:30 pm, good luck. Supposedly they close at 9pm, but they try to CLOSE EARLY EVERY NIGHT. First time I went was the day after I moved. Had been unpacking and went there about 7:45pm. There was already 1 person ordering when I got there and someone came in right after me and the girl looks at us with obvious attitude. I ordered and was told they have no more rice. Was hungry so got a small order anyway and the CHICKEN WAS BONE DRY. Underneath the skin the chicken itself was brown and disgusting like it was under a heat lamp for hours. The second time I went it was maybe 8:20pm and they were already closed and locked up tight. Tried another time around 8:30 and again they were already cleaning everything and of course they were out of rice. The chicken was a little dry but not near as bad as the first time I went, but still disappointing especially without rice. Well tonight I figured I’d give them one more try. I got there 8pm exactly and ONCE AGAIN I’M TOLD THEY ARE OUT OF RICE. I was annoyed but still got a small order and then I hear the counter girl tell the next customer they are out of beans too. REALLY? HOW LAZY ARE YOU PEOPLE THAT WORK THERE??? Ridicules!
WHAT MEXICAN RESTAURANT CONSTANTLY RUNS OUT OF RICE EVERY NIGHT MORE THEN AN HOUR BEFORE CLOSING??? It’s like they are PURPOSELY GIVING NIGHT TIME CUSTOMERS PROBLEMS so they won’t come in at night anymore. Then the workers can all go home earlier since less and less people will come at night. Too bad these ignorant employees don’t realize the people who get fed up with problems in the evening won’t be coming back at any time of day. Their food dollars will be spent somewhere else. They are lost as customers for good.
Since closing at 9pm is later then any employee wants to work at this location, HOW ABOUT YOU JUST CHANGE THE SIGN TO SAY CLOSED AT 8pm (or 7pm if 8pm is still to late).
The employees at this location obviously don’t give a crap about their customers, the only thing they care about is getting out of there as early as possible, even if it means losing customers for good.
Like I said at the beginning, this is the WORST JUAN POLLO I have ever been to, and the only one I’ve ever had any problems with. I am completely and thoroughly disgusted with this location.

Came here for lunch earlier this week and ordered the lunch special. The customer service was bad. No greet out thank you. The cashier seemed like she disliked working there. The chicken had a good taste on the outside but it was a little dry on the inside. Potato salad is good. I don’t like that they wrap the tortillas in plastic… it’s scorching hot when you have to open it. This place is okay.

I really love this chicken! But, it seems every time that I’ve come to this location there has ALWAYS been a problem.
The first time they completely messed my order up and second, I arrived at this location about 6 minutes to 9pm and the entire crew was (3) was posted at the first table by the door with, bags (I guess their own personal take home food) and ready to go.
I quickly ran to the door and said, can I get a chicken family dinner. And the female said, we’re closed. We already shut everything down? I said it’s not even 9 yet? She said my clock says, 9:01. Wow? (I know that I arrived right before closing but, really? (Some people don’t get home until later)
I will still continue to love your chicken but not this location as it is closest to my home & job. If rather drive to Eastvale to receive professional service.

I feel I am semi regular here. I went in tonight at 8:55 pm they turned me away because they said they could serve me because they were spraying some stuff on the floor. My question is why wouldn’t you just wait the extra five minutes until closing to start spraying?
The food and service is usually good here. But tonight they really upset me with nonsense like this.

Not impressed at all. Ordered the chicken salad which was basically a plate of iceberg lettuce, a pile of shredded chicken on one edge, half lb of shredded cheese and 3 pieces of tomato… The ranch is a packet and the salsa was not that great. Customer service is lacking for sure. Wanted to love it– but will not be back or recommend.

The food is good. That being said, the workers are rude. Every time I come in the evening around 7 – 9 the chairs are already turned upside down on the tables to make it look as if they’re closed. Then when you walk in they give you attitude. The sign says you’re open to 9 PM so keep fiddeling with your phones and keep the friggin chairs off the dam tables and making your customers uncomfortable.

The 3 chicken taco deal is the best around. Works out to about a buck a taco. There’s at least $ 1 worth of cheese on these bad boys. These tacos are plump and fat and made with the same great chicken Juan Pollo is known for. I always eat 2 and save the other one for when I get hungry at my desk around 3:00. Nothing like a taco before it’s time to head home and make dinner.

Excellent chicken, excellent potato salad, and a good value if you order the lunch special. Customer service is adequate and the dining area could use an update. Overall excellent chicken and a good value.

My family comes here a lot but it has never really thrilled me. You have to eat the chicken with the skin on or it won’t taste like anything. They can never figure out how much mayo to add to the potato salad. Salsa had no flavor.
For the first time, we got a couple of hard shell tacos. The shells are not made with fresh tortillas; they come out of a box. It was also soggy and falling apart and didn’t taste like anything special.
The only thing redeeming item is the arrows con pollo.

What is there not to love? Super fast service, friendly owner and employees, and delicious chicken and salsa. Way better than El Pollo Loco or KFC any day.
I keep it simple and just order a half chicken which comes with salsa and tortilla. However if you must, their potato salad and rice with pieces of chicken are pretty good.