Pho Saigon

Worst experience I have ever had in a restaurant! I went with my girlfriend for a quick dinner and we sat down and were greeted by a little old lady. We ordered our food and asked for the meat to be on the side so it would be more fresh. We added our extra ingredients into the bowl which only took a few minutes and then we began to eat our food. When we took a sip of the broth it was barely warm. The meat was not even cooked all the way. We called the old lady back over and explain to her politely that we were not satisfied with our food and that we would like to leave. She told us that we took to long to eat our food so that is why our broth was barely warm. She also said that since we added other ingredients into the bowl we had to pay for it. I told her that we are not paying for this food because we did not eat it and we are not satisfied. When she heard this, she walked away without saying anything and ignored us for about five minutes. We called over another man that worked there and explained the situation to him and he didn’t know what to do so he left and ignored us as well. I decided that we were just going to get up and walk out of the restaurant but when we did that the old lady stopped us and threatened to call the cops on us if we leave. We sat back down at our table and explained the whole situation over again to her but she was not listening to us and she interrupted us to start yelling at us. She told us that we were not respecting her when in reality she was not respecting us because she was interrupting us, yelling at us, and ignoring us. We told her that we have eaten phở plenty of times before and that we know how hot it should be. She then starts yelling at us in Vietnamese which makes other customers start looking over at our table wondering what is going on. She takes our bowls of phở and shoves them into other customer’s faces trying to prove that nothing is wrong with our phở. She is very frustrated at this point and is telling us that she has been running this business for 16 years without any complaints. She then brings over what looks to be like a college age student who tries explaining to us that we are causing her a lot of stress and that it is better if we just leave. He offered to pay for our food so that way we would quit troubling her. We told the college student that he did not have to pay for our food because it was not necessary. The old lady leaves again and brings back a younger woman to help explain the situation better. The little old lady started speaking half English and half Vietnamese to the younger woman who would then explain the entire situation to us better. I understood part of what she was saying and realized that what she was telling the younger woman she never told us, so she was lying right in front of us and when I called her out on it, she shook her head and denied it. After some more arguing, the younger woman finally told us to just get up and leave. We finally left about 30 minutes later after arguing and walked away not having to pay anything. The little old lady was extremely rude to both of us and did not act professional at all. The way she talked to us was disrespectful and way out of line. I’ve never been treated so poorly before at a restaurant. I’ve also never experienced something like that before where I was threatened to have the cops called on me. We tried to be as polite as we could but apparently that wasn’t good enough for her. We are never going back to this restaurant again and I would not recommend this place to anyone! If she can’t handle a customer conflict, she shouldn’t be running a business.

I love the spicy lemongrass tofu. The lemongrass tofu is so I good I have to order it everytime I come here. Its so delicious with the veggie phone especially giving it an amazing flavor when you add all the veggie sides. ⁵⁄₅ on this tofu. The banh mi with the tofu is very good as well. The jalapeños this time lit my face on fire! This is the best veggie phở in the area as far as I’ve experienced. I appreciate the owners. They’re nice people. Sometimes they get swamped.

While some Vietnamese restaurants can be known to have fast paced and high strung staff, you’ll be thoroughly surprised to be greeted and served by a very friendly and casual staff. There is little stress to be had if you don’t understand the menu or need time to order. Though some of their rice plates aren’t the best that I’ve had, their phở is significantly better (and not salty) compared to their nearby competitor. After a long day I’m always glad to enjoy some rest and good food here.

I stopped coming in here after the bad treatment! i am in Sales and must Eat Alone a lot! Well… this is one of those places that will feed the people 1^st who come in 3 or more! 2 – 3 times i did eat their chicken soup-​The chicken tasted like it was old!

Came here on New Years Day. I said to myself that eating noodles on a holiday brings good luck, but hell, I’d eat them even if they brought bad luck.
Spent $ 7 on the noodles, $ 3.50(i think) on a Thai ice tea. It was a good meal! The phở wasn’t anything special, but for $ 7, including meatballs, tripe, and the thin slices of pork/​beef u expect in phở, i’d definitely come back.

The phở comes out super fast and is the best deal near UCR. 7 dollars for phở. Great for lunch

Really good super fast to order. Everything was fresh and hot loved it. Workers very friendly really clean super fast location. I recommend this place for sure

I have been coming to this locations for over 8 years now, and its as good as it was on my first visit. Thats probably my favorite part, the fact that the food always taste the same. Aside from the delicious Phở, The service is very friendly. If you’re in the area and craving some good Phở, this is the spot!

Ten days ago, I would have never thought about reviewing Phở Saigon. Now, never mind… Every time I ate Phở Saigon, I’ve left ready and willing. The phở was delicious. Maybe I can go back and save more bowls, I would have liked too. G-​rant out!

I love this place. I used to go to Cali Basil before they closed because I knew where it was and it was decent. Looking for a new Phở place, I stumbled on this one and I only wish I found this place sooner. The Phở is always awesome, service is great, they are very friendly, fast, and the good is awesome. Very easy to get in and out if you are in a hurry.

Plain décor conceals superb phở varieties, excellent, helpful service, and a loyal clientele. The phở broth was delicious, reminiscent of Vietnam. I need to try other items on the menu, but the phở soup is too tempting!

I have been coming here for 15 years now. I always feel as if I coming to visit an old friend. This is a no frills place, but if you want consistently good food, good service and a relaxing atmosphere. Come here. The owners will take care of you!

Made w love. The woman who works there is the sweetest lady in the world. Legitimate Vietnamese people who make phở w love. This is the one thing I miss about ucr. Phở vinam has legit phở too but this place was the primary spot. Just for the vibe and people who work there. Even the old man who works there looks like he’s mad all the time but he softens up if u talk to him. He even gets me side of onions without even asking. They hook up the meat portions too if your polite and you go there often.

Horrible customer service. I was waiting for my change and the lady at the cash register literally ignored my hand and put it on the counter TWICE. the person that handed me the food, didn’t say a word or acknowledge me and just threw my to go bag on the counter. To make it worse, my broth was cold AND they didn’t even give me enough noodles! Not coming back here again. Oh, and while I was walking in, a party of 10 was leaving because they weren’t getting service.

Everyone goes to Phở Vinam, so I like this one better to beat the crowd and not running into people when I’m hungover. I came here with at 11am and there were only a couple others here. I ordered #1 with well done meat ($ 7). When you pay, just go ahead to the counter and pay for whatever you ordered so splitting when you’re with a group is pretty simple.

Good Phở.
I like how they have different size portion that matches its pricing. Most phở restaurant have only large portion and in average its $ 10 and alot of times I can’t finish it! I’m glad this place has a smaller portion and I actually finish what I paid for and my husband love their bbq dish.

So dissapointed… last time I was here a cockroach crawled off my plate and the people behind me found them in their soup :(sadly I will not return here for a long time… had to call the health department sadly :(
Health department responded with email;
The reason for my e-​mail is to give you an update on your recent concern on the food facility Phở Saigon. I did an investigation in the facility on 11÷13÷14 and, in fact, German Cockroaches were observed. They were ordered to obtain approved pest control service every week for 1 month and then maintain the service for at least once a month there after. A re-​inspection is scheduled December 1^st to ensure the issue has been resolved.
Let me know if you have any further questions.
Thank you,
I hope they follow through. I liked this place…

We went to this place cause it was down the street from our Comfort Inn stay. I think you’re better off going to the Thai place that’s kinda next door in that same plaza. We sat in the back corner. Friend tried to get a lady to come and take our order and she gave the pad to our friend and told her to write down what we wanted. Okay, that was odd. A server did end up coming to actually take our order. I have to say that was odd. Oh yeah, he got my order wrong. The shrimp skewers were just blocks of salt in shrimp form. The vermicelli noodles were just not good. Meat actually tasted kinda cold and it was beef.
When we had our orders taken, a friend tacked on a to go order. When we went up to pay they told him they couldn’t make his order because they were too busy. Um, okay, you were able to cook all the other food but can’t make a to go order to put in a box? Just honestly don’t go here. I for sure didn’t leave a tip since my order was completely wrong.

3.5 stars actually. I come here once in a while, and after 4 – 5 years I have amassed a good perspective.
They take cards without those sorry surcharges that so many places assess (aka ripoff), plus they are a small family affair, so I am familiar with the service and folks who do everything.
I like the fried wontons, they don’t provide a sauce, so I usually combine the Saracha with hoison for a sweet and spicy dip. The pork and shrimp springrolls are also on par with, say, nearby Phở Vinan.
The phở is good. A good broth, not quite as many micro choices as some, but enough to cover all of the bases. .
They are closed on Sunday, and start shutting down around 9pm M-​Sa.

Nothing spectacular. It really isn’t good either! I came by here because it is close to my house. I usually go to Phở Ha. The broth in the Phở is not as flavorful as Phở Ha. The bowl of soup is big but it wasn’t full. The bowl still has a ton of room left for more broth and meat. I order the bowl with all the meats. I only got a piece of eat in my bowl. We also ordered the spring rolls. They were thin, plain and the peanut sauce wasn’t great. I don’t know… I’ve had better. Probably won’t return.
We ordered water and they never came to refill our cups.
My daughters love Phở. They always eat their food… not here!