Ralphs

I am a new resident to Fontana this route is probably one of the farthest stores around me but I still make the drive every week sometimes twice a week I love how organized it is and how clean it is I have came from the Glendora area unfortunately that Glendora Ralph has shut down but that was a great store as well I feel like all the rules employees are very nice friendly and are willing to help you and go the extra mile to make sure your shop is exactly what you want it to be easy I have to shop with two little ones and to get in there and get out in a timely matter is very important when you have impatient little ones at your feet my first day into the Ralphs I asked the lady where something was that I was new to the area and so far I’m impressed with how big and nice the store is she was so friendly I wish I caught her name she gave me a map to the store giving me all the details of where everything is ask me if I had any other questions walked me to a spot to show me where something was to me it’s hard to find great customer service but at this Rob I got the same treatment as my Glendora Ralph spot on perfect they also two are very big on not having long lines you may be the second one to pull up to a cash register and they will open up a new one for you it has happened to me two out of the four visits I just love that easy process this will be my store from here on out if there is one thing that I could change is that I would receive Ralphs ads in my mouth I know the store is a bit of a distance but at least we have apps now on our phones I am allowed to pull it up and check out the ad before even going in I will check all my coupons on the app that apply to my shop I also to create a shopping list so when I walk into the store I have everything I need right on my phone ralph also gives you a large amount of coupons through the mail when using the rough Clubcard also to discounts on gas I don’t ever use the discounts on gas because it is a Shell station and I don’t have one local to me but $ 0.20 per gallon off is not bad I highly recommend shopping at Ralphs

Place has come a long way since my last review. Staff has been friendly my last few visits. I now shop Ralphs on a regular basis. I used to only come here when I didn’t have time to wait in the long Stater lines. Pricing has come down quite a bit as well.

The store is amazing I love it when ever it’s late and I need somthing they are open. They produce they carry is more than enough to satisfy ones needs. Most recently I was looking to buy SAKE Japanese alcohol I went to liquors upon liquors with no luck I was glad to see that the had it and surprised that they even carried more than one variety made my weekend party a success.

3^rd time I ask for help in the floral dept, going on 10 min now and all the employees look at me like idiots, apparently none of them are able to help me :) still waiting…

Just had one of the worst experiences here. Ralphs has always been one of my favorite grocery stores to shop at. I shop here for the quality of produce and quality of everything they have including the customer service, today that all changed when I asked for something very simple. I was looking for camaronaso, something used in micheladas, and I happened to ask one of the clerks and she didn’t know what it was and said she would look for an answer which was great, however she asked her supervisor and he looked up at me and then looked at her and said in a sarcastic way «no, he should go to Cardenas.» And proceeded to laugh and walked away. A simple no would’ve been sufficient, but no, he had to add all the extra sarcasm that was not needed. So, going forward I will not shop here in order to avoid that specific supervisor. Who knows, I might just start shopping at Cardenas.

I really have no issues with this Ralphs. They are definitely starting to increase the Simply Organics brand which is a huge plus for me. I love that the organic veggies have their own section and there’s even a separate section for ”Asian” Veggies too.
Overall this store is usually really well kept and stocked. I love the self-​service section because I like being on the phone and running my groceries through the scanner myself.
There is a coffee bean & tea leaf inside (separate review) which is nice to have when you’re shopping with a toddler but it needs some work in terms of coffee quality, speed and taste.

Ralph’s is a nice but higher priced grocery than our neighborhood Stater’s, Von’s, and Albertson’s. They are all big chains markets. I can find a larger selection of gourmet items in the Ralph’s store than the others, but for everyday items, they do not usually attract me.
However, there is one thing I am grateful for. You will find me in here from time to time mostly because I need a coffee fix. And when I say coffee, think Coffee Bean and Tea Leaf. I have always preferred them over Starbucks.
Coffee Bean has a small outlet inside Ralphs that features their popular tea, hot and iced coffee drinks. Since downsizing, this is the closest CBTL to where I live. Their barista’s are all Ralph’s employees who have their regular grocery store responsibilities but have been trained to make drinks. And we have never been disappointed. They are cheerful and do them right. But the baristas are not standing behind the counter waiting for you to come in. I rarely find more than one other customer around, so don’t be surprised if you find yourself waiting to be discovered and served. The wait is never long.
You can also get some of the bagged beans, although the selection is very limited. And there are a few pastries, most of which I suspect may not be as fresh as a regular CBTL.
There are a few tables and chairs and of course the cream and sugar bar for sprucing up your drink.

I love Ralph’s. Every time I come here wether it’s night time or day time everyone is always so happy and is very helpful. This store is always clean and always stocked. This is my go to grocery store.