Infinite Cycles

Infinite cycles has been around for about five years now. In some respects they really succeed, but they still need to work out some details before they deserve a hearty recommend.
Pros:
–Staff: A few members of the staff are extremely knowledgeable and personable. They’ll be happy to talk with you for half an hour about what bike will fit your needs, and what the advantages of «x» are.
–Selection: They’ve got a good selection of Cannondales. If that’s what you’re looking for, this is the place to go.
–Community: They organize a few rides during the year, and also have Saturday group rides when weather permits.
–Lifetime service (if you buy a bike there, doesn’t cover parts/​abuse)
Cons:
–Organization: Their biggest flaw in my opinion. They organize the «Tour de Riverton», and I’ve paid to ride three different years. On two of those occasions they didn’t have shirts to give us. On one of them we paid very early and showed up to the race on time, but they had given all the shirts to race-​day sign ups. Course is poorly defined. On July 2 we rode an extra 5 miles up an arduous climb to realize later it wasn’t part of the course. Everyone around us did the same. It didn’t bother me to get some extra exercise, but this seems sloppy and lazy.
Oh, and the time of the event was posted as a comment on their facebook page, and nowhere else. The shop’s site, the event site, and the registration materials did not provide this information.
–Staff: Depending on when you show up, they’ve got at least one employee who doesn’t seem to know what he’s talking about, and needs to go ask a superior for help and answers.
–Selection: Hope you’re not looking for a Specialized, Lemond, Bianchi, etc.

They were great when I needed to buy something but when it came time to service and warranty they fall off the chart BAD!!! They would not stand by their work or their product and wouldn’t even consider fixing the part that failed. All that was told to me was that the part that I had purchased nine months ago was just too bad and I needed to buy a new one. I won’t ever go there again and I would suggest you don’t unless you are never planning on having them back up what they sell and install.