Bright House Networks

The biggest problem with this ISP provider is that they have cornered the market for this area and have created a little monopoly for themselves. There is simply no other company you can get cable/​internet from, at least not in the area we live in :/
I was warned there’s no AT&T, no Time-​Warner Cable, no Google, nothing but Brighthouse at our new digs. But I never knew this company would be such a hassle to deal with. Sales people are fake a f and annoying to boot. They are true salesmen of the worst kind. Very nice to your face, but slowly turning the knife in your back all the while they’re selling their services. They’re not cheap, either.
We’ve had them out twice so far and the techs are simply put –inept because they CAN be. If you ask them any questions, they won’t answer you… at all. They’ll pretend they didn’t hear you. Then they’ll bring along someone they’re training and show them where the box is located (basically), and nothing else. Then the tech will TRY to get your cable up and running but they won’t understand why it won’t get up and running! Lol! It’s kind of comical really to watch a couple of back woods boys attempt to do their job, fail, and leave you to figure it out for yourself. Only you can’t figure it out yourself because they didn’t hook it up right. *sigh I never thought anyone could provide such poor service, but they do.
The real problem is that they have a monopoly on this area, they know it, they know you don’t have a choice, and they simply don’t care.
No contract with Brighthouse means I can cancel anytime. You can bet your booty I’m going to be looking into other options.

No stars, I had an appointment for service. The time was 10am to noon. But while I was in the shower I was called by the St Pete branch and was told my appt. was canceled becaused I did not answer the phone! Apparently a verbal contract isn’t honored by Brighthouse. When I called them back they assured they would be over ASAP but what they did was scheduled me until 6pm. I waited until 5pm and canceled out, I had other commitments.
Tomorrow is Monday and I will find another cable provider.
If youl like being lied to Brighthouse is for you

I have been a bright house customer for thirty years. Prices have more than doubled and service dwindled. If 29 days have passes without a payment they put a cheesy tag on my door without benefit of a single phone call. I travel and have repeatedly requested them NOT to leave tag on door but to simply call me. This has been ignored. I am paying a fortune for merely having access to tv. I cannot wait to be rid of them.